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evolveclothing.com Reviews

4.6 Rating 1,968 Reviews
88 %
of reviewers recommend evolveclothing.com
Company Reviews Metrics Info
4.6
Based on 1,968 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
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REV M
Verified Buyer
“Top notch quality and service.”
Helpful Report
Ray
Unverified Reviewer
“I was in recently getting a present for my father. Was dealt with a young man called Gavin, he couldnt have been more helpful and was a good laugh too. Thanks”
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Artūras
Verified Buyer
“Didn't get my order”
Helpful Report
Hi Artūras, Thank you for taking the time to leave us a review. I am so sorry to hear you have not received your order at this time. I can see based on your order tracking number that your parcel is currently being processed by customs in Lithuania. As soon as your parcel passes customs the next step will be the delivery of your order. If you have any questions or concerns, please don't hesitate to reach out via email: shopping@evolveclothing.com Thank you, Evolve Customer Service
Anonymous
Unverified Reviewer
“Nice shop downstairs. Upstairs personnel are ignorant, arrogant, unhelpful and forgetful.... unless perhaps your a professional sportsperson. Go to Watsons on the main St in Letterkenny if you want a professionally tailored suit and great customer experience!!”
Helpful Report
Hi there, Thank you for taking the time to leave us a review. I am so sorry to hear you had this experience in our Letterkenny store. We always strive to provide our shoppers with excellent customer service, I am so sorry to hear this was not your experience. We would really appreciate it if you could reach out to us with more information so we can ensure this does not happen again. You can contact us on: 074 916 1615 or via email: shopping@evolveclothing.com Thank you, Evolve Customer Service
Agne
Verified Buyer
“I got Tommy Hilfiger boots recently and within the first week the item began to tear on the first wear, I tried to sort this myself but I am still faced with the same issue.”
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Micheal
Verified Buyer
“Great job only place to get a proper pair of jeans”
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Anonymous
Verified Reviewer
“Ordered beginning of Jan and still have not received any info regarding tracking or shipping. Why state its 7-10 days? Please refund”
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Jordan
Verified Buyer
“Quick deliver, great service!”
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Lisa
Verified Buyer
“I ordered the wrong size of jumper for my brother online and I took it to the shop and had it exchanged for a larger size with no bother at all! Delivery for the jumper initially took only a few days! Brilliant service!!”
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Jon
Verified Buyer
“Great trainers fast delivery just great”
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Sophie
Verified Buyer
“Swift delivery, great selection & true to size. Would definitely use again!”
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Anonymous
Verified Buyer
“Very cool, very unique.”
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Mark J
Verified Buyer
“Fantastic”
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Pauric
Verified Buyer
“Excellent service, items were delivered on time. My refund for an item that was too small was also processed quickly.”
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Clarence
Verified Buyer
“good shopping experience”
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Wayne
Verified Buyer
“Excellent service and let me know all way through the process”
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Mateusz
Verified Buyer
“Great store highly recommended”
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Mark
Verified Buyer
“Great service and fast delivery”
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Jeremiah
Verified Buyer
“slooooooow shipping. Order was placed first of year and still does not show to ship until march. havent received the product i ordered will update when received”
Helpful Report
Hi Jeremiah, Thank you for taking the time to leave us a review. I am so sorry to hear you have not received your parcel at this time. I can confirm your order has been dispatched and received by Royal Mail on the 3rd of January. Unfortunately, Royal Mail is currently experiencing severe delays on international parcels due to a cyber incident. Your item is currently stored in Heathrow and will be dispatched by Royal Mail as soon as this issue is resolved. We have been assured by Royal Mail that they are doing everything possible to ensure the delay is as minimal as possible. Please accept our sincere apologies for any inconvenience this delay has caused. If you have any questions or concerns please don't hesitate to reach out via email at: shopping@evolveclothing.com Thank you, Evolve Customer Service
Paul M
Verified Buyer
“Good prompt service”
Helpful Report
evolveclothing.com is rated 4.6 based on 1,968 reviews
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