Evolution Extra Reviews

Name: Evolution Extra
Address: Thompson Close,Chesterfield, ,, Chesterfield
Rating: 4.83

4.8 Rating 8,943 Reviews

98 %

of reviewers recommend Evolution Extra

Company Reviews

Metrics

Info

4.8

Based on 8,943 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About Evolution Extra:

Evolution Extra is Evolution Funding's specialist department for customers with impaired credit. Evolution Funding is the UK's largest motor finance broker.

Partnering with the UK’s most reputable dealers, we work together with our panel of specialist lenders to get you the best possible outcome for your circumstances.

Our market-leading service combined with our innovative technology allows us to ‘hold your hand’ throughout the finance journey. Our goal is to enable you to drive away in your new car as quickly and efficiently as possible.

We are multi-award winning year on year and it’s all down to delivering the highest possible standards of service to both our dealers and you. We look forward to helping you soon.

Evolution Funding Limited and associated trading styles are authorised and regulated by the Financial Conduct Authority for credit brokerage. We are a credit broker, not a lender. Our FCA number is 823324.

Visit Website

Phone:

01246 458 801

Email:

sarahsimpkins@evolutionfunding.com

Location:

Thompson Close,Chesterfield, ,
Chesterfield
S41 9AZ

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Evolution Extra 5 star review on 21st September 2025

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“A top service, very very helpful”

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Posted 2 years ago

Dear Robert, Thank you for bringing this issue to our attention and we are sorry to hear that you are experiencing delays. A member of our Customer Engagement team has contacted you by phone to try and resolve the matter. We would appreciate it if you would contact us on 01246 458 800. Kind regards, Evolution Extra

Posted 2 years ago

“Excellent customer service had a few problem with the dealership and I couldn't fault the help I had from evolution extra would recommend”

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Posted 2 years ago

“Evolution are friendly professional and easy to follow. I have bad credit and didn't think I would get finance. It can be embarrassing/ uncomfortable when people ask questions about your credit but I didn't feel that I didn't feel judged. Brilliant customer service from both Josh and Lauren.”

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Posted 2 years ago

“Verey happy with how fings where handled”

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Posted 2 years ago

“Thanks for your help guys love the new car”

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Posted 2 years ago

“Amazing service and communication from start to finish. They were proactive in chasing the dealer and the finance provider and kept me informed every step of the way”

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Posted 2 years ago

“Very helpful and professional, was handled in a non discriminative manner despite the current condition of my score and felt that staff were really committed to supporting me to find a solution to my need”

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Posted 2 years ago

“Finance approved, i had big hope, then declined in 15 minutes, went back to underwriters, made me hopeless 😔 waited 6 days, under going checks and identity verification, after all nothing happened, but to declined me. My advice. think twice before you choose Evolutionfunder.”

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Posted 2 years ago

Hi, we are sorry to hear you had a poor experience with us. As a credit broker, we work with a broad panel of lenders who each have their own criteria for acceptance based on a customers credit profile, personal circumstances etc. We understand that being declined is not the news you would want to hear, however we were unable to place you with a lender and our advisor explained clearly the reasoning behind this decision. With regards, Evolution Extra.

Posted 2 years ago

“Very cooperative teams and yes can I have the picture s of car”

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Posted 2 years ago

“Not been a customer long but in this short time they have been fantastic and very helpful.”

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Posted 2 years ago

“Really good service helped me and guided me from the start”

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Posted 2 years ago

“Very happy with the service i was struggling to get credit because of fair credit score but evolution sorted it out bit higher interest rate but can't complain many thanks to evolution”

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Posted 2 years ago

“Yup I’ve received a lot of cooperation”

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Posted 2 years ago

“My experience with using Evolution Extra for my car finance was extremely amazing. I was satisfied with their professionalism all through the process and all staffs I came in contact with through the process were very helpful. Will surely recommend.”

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Posted 2 years ago

“These guys were super awesome and super helpful 😊”

Evolution Extra 5 star review on 26th November 2023

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Posted 2 years ago

“Nice staff, much talking and promises but minuscule to no action. Took 2 weeks plus to complete a £4000 car (of course not a piece of land but imagine if it was?) financing transaction. Later on blame it on the dealer for not checking their email box after much promised to call the dealership and get back to me which never happened!! To speed things up, I had to call the dealership who was surprised and clueless about any transaction going on with the car of interest to me, even though Evolution squarely puts the blame on the dealership not sending over the invoice. Is Evolution cutting cost for making business outbound calls?????”

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Posted 2 years ago

Hi Caleb, thanks for leaving us a review. We are sorry to hear that you had a bad experience with us - we take all negative reviews seriously and so have looked into your application further. We acknowledge that our communication could have been much improved between ourselves, the dealer and yourself, and so apologise for any inconvenience caused. Your experience has been fed back to the relevant departments to drive improvements in our service, and we hope you are enjoying your new vehicle. With regards, My Car Credit.

Posted 2 years ago

“Excellent service. Quick, affordable and very clearly explained. Thank you.”

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Posted 2 years ago

“Got the finance decision straight away !! 😊”

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Posted 2 years ago

Evolution Extra is rated 4.8 based on 8,943 reviews