Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,043 Reviews

94 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,043 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 26th April 2024

1021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 5 plants from Evergreen, with mixed results... The PROs: - The 'ARTIFICIAL SANSEVIERIA MOTHER IN LAWS TONGUE PLANT' was excellent, very lifelike and came potted so ready to display, I was really happy with this item The CONs: - Delivery was expensive, £10 for my 5 plants - One of my 5 plants was missing, when I queried this I was told it was very small and to look again (it definitely wasn't there!) - The three remaining plants were really not remotely lifelike, one was luminous green plastic and the two ferns I bought looked incredibly fake. The website describes them as "Made from polyester silk, the replica Boston fern has been crafted so perfectly that it gives the impression of a live plant. The resemblance between a real Boston fern and a faux fern is barely noticeable due to the attention to detail." - this is rubbish! - It was wasn't clear from the website that the three plants I didn't like came as a stalk - a full photo would've been helpful.”

Helpful Report

Posted 7 years ago

“Appear to be a good quality product and hopefully UV resistant as stated. However, I bought two baskets at the same time, they turned up in one box with the bottom one flattened by the top one. Secondly, the hanging chains were underneath the baskets. I had to spend 15 minutes threading ivy and flowers through the chains to get them to the top pulling off several flowers on one basket in particular and then having to spend even more time searching for the stem off which they came. They look lovely, but the experience was not quite out of the box as stated and those with perhaps weaker eyesight or dexterity may struggle, just for the sake of putting the chains in the correct position in the first place.”

Helpful Report

Posted 7 years ago

“Not quite what I was expecting...”

Helpful Report

Posted 7 years ago

We do have a full returns policy if any products do not quite meet your expectations.

Posted 7 years ago

“Love the colour of the blooms but the leaves stick up at an angle which shows the plastic 'vein' of the leaves and so doesn't look at all natural... SO I took them off and put the blooms amongst other foliage... Hope this helps”

Helpful Report

Posted 7 years ago

Evergreen Direct is rated 4.7 based on 2,043 reviews