Eurofit Autocentres Reviews

Name: Eurofit Autocentres
Address: Eurofit Autocentres Head Office Barrett House 111 Millfields Road Bilston West Midlands, Wolverhampton
Rating: 4.58

4.6 Rating 1,664 Reviews

91 %

of reviewers recommend Eurofit Autocentres

Company Reviews

Metrics

Info

4.6

Based on 1,664 reviews

Customer Service
Communication Channels	Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 270 77 33

Email:

hello@eurofitautocentres.co.uk

Location:

Eurofit Autocentres Head Office Barrett House 111 Millfields Road Bilston West Midlands
Wolverhampton
WV4 6JQ

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Eurofit Autocentres 5 star review on 7th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible after going here for Past couple years this year they really fleeced me, car went in for MoT came out in terrible condition very pricey repairs, and is now off the road despite not having a problem prior to MOT and passing after a few minor repairs bulbs etc. Drove away to only here and feel my car was not the same. Terrible customer service very disappointed denied any responsibility 😡😡😡”

Helpful Report

Posted 8 years ago

Thank you for forwarding you concerns. We have looked into the issue you have raised and feel you have not supported your claim in regards to "Really Fleeced me". In my investigation I have noted your vehicle was presented for MOT test and it failed on various items including broken coil spring , after explaining the faults you authorised repairs at a cost agreed by you. The vehicle was repaired and road tested with no issues reported by the technician. I have also checked the invoice (EURMILLI-778), I have noted you was charged correctly. Please forward you concerns to the branch manager or head office to enable us to resolve the issues.

Posted 8 years ago

“Honest, reliable, and very competent. Will use again”

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Posted 8 years ago

“Very happy with the service the receptionist was very friendly”

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Posted 8 years ago

“Ordered and booked 4 tyres at an agreed price. In the evening had an email stating not available. However checked on-line tyres were available but at an increased price of almost £100. Not impressed. I am thinking of talking to trade in standards.”

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Posted 8 years ago

Thank you for sharing your experience on our web ordering system. I'm disappointed to hear you had missed out on the initial promotion for the tyres. Unfortunately these tyres were only available for 3 days during the Xmas period, due to the overwhelming response that particular batch of tyre was not available. We will be looking at promoting more products and services in the coming months.

Posted 8 years ago

“Great service, good prices, never had a complaint about work done. wouldn't go anywhere else.”

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Posted 8 years ago

“Fantastic service! Needed exhaust sorting just before Xmas, and the guys had it done in a couple of hours”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Staff extremely friendly. I had MOT and there was no pressure on me to get extra work done like other garages I've been to.”

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Posted 8 years ago

“Customer service , value for money , locations , you just cannot get any better . I feel that I could recommend to any car driver . Keep up the good work”

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Posted 8 years ago

“Competitively priced tyres and flexible on appointments. The Bloxwich centre has sometimes been able to fit in work for me at very short notice which is much appreciated.”

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Posted 8 years ago

“Taken my car there a few times now, I found them honest, trustworthy and friendly staff they always explain any issues and have saved me money twice. Wouldn't take my car to any other garage.”

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Posted 8 years ago

“Took the car for MOT, they show me the problem,it needed new ''shoes'', they fix it and all done.Friendly staff, in time repair, not to expensive.”

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Posted 8 years ago

“Took car in for replacement tyre and thought we'd get MOT done at same time. MOT failed which we were expecting. They called and told us it would be £130 to fix to pass. When we booked it back in for the work they called and said other things needed doing and has ended up costing £240!! Bit of a difference! Feel we were duped into taking it in and then stung for it when we couldn't do anything about it. Be very careful.”

Helpful Report

Posted 8 years ago

We apologise regarding you’re recent experience with Eurofit . I have been informed that our Customer Service Manager has been in touch with yourself regarding this situation and hope that everything was explained. I would be grateful if you can revise your review. Customer Services R. Rowley

Posted 8 years ago

“Great service, actually listened to what I asked for - and hand barred wheel nuts off - unlike another 'tyre specialists' that are a national chain - and who sheared off my locking nut adaptor twice!!”

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Posted 8 years ago

“Vary good place for all your car needs”

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Posted 8 years ago

“Vary good and good price”

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Posted 8 years ago

“Were able to supply and fit run flat tyre's on the same day as request at the most competitive price”

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Posted 8 years ago

“Was my first visit to a Eurofit centre, was fraught over brakes. Came to the bilston branch and was greeted by an amazing lady who also may I add makes an awesome cup of coffee. My brakes were checked and had a health check. I came away happy that my brakes are ok. Also with advice on what needs doing to my car. There was no pressure to get it done today. This was by far the best service i have ever received. honest advice with great pleasant staff. I will without any shadow of a doubt be returning here again.”

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Posted 8 years ago

“The air con machine was broken and the guy said he would phone me when it was up and running again and would not charge for the top up as i worked for the nhs still waitin for the phone call will not use them again”

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Posted 8 years ago

Thank you for your enquiry, I believe the matter has been resolved by the Branch. Thank you for your feedback.

Posted 8 years ago

“Excellent service as all ways”

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Posted 8 years ago

Eurofit Autocentres is rated 4.6 based on 1,664 reviews