Eternity The Jewellers Reviews

Name: Eternity The Jewellers
Rating: 4.69

4.7 Rating 964 Reviews

93 %

of reviewers recommend Eternity The Jewellers

4.7

Based on 964 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Eternity The Jewellers 5 star review on 10th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would be happy to review this product when I receive it! I have written to you to say I've not received it but no response! Where is it?”

Helpful Report

Posted 6 months ago

Hi Sandy We have checked our records:- 29th July - order received 30th July - order dispatched 1st August - order delivered (confirmed and signed for by Sandy on Royal Mail website -tracking code OK162775689GB Thanks Team Eternity

Posted 6 months ago

“Excellent service as always. Great quality for money!”

Helpful Report

Posted 6 months ago

“Looks great delivery good”

Helpful Report

Posted 6 months ago

“I was very pleased with the quality of the watch upon receipt plus the efficiency of the service from ordering to delivery.”

Helpful Report

Posted 6 months ago

“Excellent service. Ordered a ring and it arrived very quickly.”

Helpful Report

Posted 6 months ago

“excellent customer service, speedy delivery. no concerns at all about the service recieved.”

Helpful Report

Posted 6 months ago

“Issue with purchased watch. Contacted through webform. No reply. Returning item.”

Helpful Report

Posted 6 months ago

“I bought 2 matching bracelets for myself and my daughter. Really pleased with how sturdy and good quality these little bracelets are. Speedy delivery too. Will definitely buy from this brand again.”

Helpful Report

Posted 7 months ago

“Quick turnaround from order. My watch arrived well protected and in good order. Only one issue, there were no user instructions but this was rectified immediately the next day when instructions were emailed to me.”

Helpful Report

Posted 7 months ago

“The bracelet i purchased was terrible quality it broke within a week would definitely not buy anything again”

Helpful Report

Posted 7 months ago

Hi there I am really sorry to hear that you had an issue with the quality of the bangle. If an item is genuinely faulty then we are more than happy to exchange it for you and take it up with our supplier. Please feel free to contact us directly. Team Eternity

Posted 6 months ago

“My ring is beautiful perfect size and was delivered very quickly and quality of the ring matches the description”

Eternity The Jewellers 5 star review on 18th July 2025

Helpful Report

Posted 7 months ago

“Well pleased with belcher good quality will use your product again thanks for a great shopping experience”

Helpful Report

Posted 7 months ago

“Delighted with my purchase from Eternity jewellery. Arrived very quickly and was the same as the picture on the website. Would definitely purchase from them again .”

Helpful Report

Posted 7 months ago

“Lovely item and well priced super fast postage”

Helpful Report

Posted 7 months ago

“Earrings were lovely delivered quickly”

Helpful Report

Posted 8 months ago

“the ring was very quick to arrive ,i would recommend”

Helpful Report

Posted 8 months ago

“Ease of ordering, good choice and quality. Delivered on time with great correspondence.”

Helpful Report

Posted 8 months ago

“Quick and efficient delivery and the watch i ordered for my grandson was lovely and good quality”

Helpful Report

Posted 8 months ago

“I received a different model to the one that is in the photo, but I'm still happy to keep it as it is a very nice Citizen watch at a reasonable price. It's not really acceptable to be sent a watch different to the one in the picture, hence 3 stars.”

Helpful Report

Posted 8 months ago

“Fabulous service super quick delivery 👌”

Helpful Report

Posted 8 months ago

Eternity The Jewellers is rated 4.7 based on 964 reviews