Eternity The Jewellers Reviews

Name: Eternity The Jewellers
Rating: 4.68

4.7 Rating 982 Reviews

93 %

of reviewers recommend Eternity The Jewellers

4.7

Based on 982 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Eternity The Jewellers 5 star review on 19th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely charms and fantastic prices”

Helpful Report

Posted 6 days ago

“I ordered a 50th charm for my daughters birthday it not only arrived on time but was beautifully packed she was thrilled with the present I'll be ordering again soon thank you”

Helpful Report

Posted 1 week ago

“Fast despatch, kept informed during delivery process. Excellent service. Thanks.”

Helpful Report

Posted 1 week ago

“The bracelet I purchased for my friend baby, is beautiful and well made.”

Helpful Report

Posted 2 weeks ago

“Lovely gift for my daughter.”

Helpful Report

Posted 2 weeks ago

“Very happy with the purchase of my earrings”

Helpful Report

Posted 2 weeks ago

“Bought a nomination link for a friend, it looks lovely, she'll be delighted with it. Great price and very quick delivery, thank you.”

Helpful Report

Posted 3 weeks ago

“Love my bracelet”

Helpful Report

Posted 1 month ago

“Beautiful charm and fast delivery! Thank you.”

Helpful Report

Posted 1 month ago

“The item purchased i thought would be of good quality, but broke on the first attempt to wear it. Very dissopointed.”

Helpful Report

Posted 1 month ago

Hi Margaret We are sorry to hear there was an issue with the 9 carat gold earring. This is most unusual . Please return it to us and we can issue a replacement or a full refund. Warm regards Team Eternity

Posted 1 month ago

“At the time of writing this review I have yet to receive my purchase which they claim was sent by 2nd class post.”

Helpful Report

Posted 1 month ago

“Earrings were nice quality and well packaged. Was dispatched quickly though the 2nd class signed for postage option I chose meant they took nearly 2 weeks to arrive.”

Helpful Report

Posted 1 month ago

“Beautiful product. Looks even better in person”

Helpful Report

Posted 1 month ago

“I never received my order!!! Absolutely fuming! Never again will I order from this rip off company!”

Helpful Report

Posted 1 month ago

Hi After reading this review we thought it important to state the facts. We received your order on 26th March and it was dispatched to you the following day. We have tracked your order WEB36327 via the Royal Mail website. The tracking code is OK459849212GB. Royal Mail have stated "Your item has been delivered to your nominated collection point on 09-04-2026 and it's now ready for you to collect." As a family business we try our very best to deliver the best customer service possible . We are sorry that Royal Mail took a little longer than usual but they have delivered your parcel to your nominated colletion point. Warm Regards Team Eternity

Posted 1 month ago

“Satisfied customer! I was a little apprehensive about purchasing valuables,ie gold jewellery, online but Eternity The Jewellers has exceeded my expectations”

Helpful Report

Posted 1 month ago

“I recently ordered a Miss D jewellery set as a retirement gift, and I couldn’t be more pleased with it. The quality is outstanding, and it arrived very promptly, which was much appreciated. The set was beautifully wrapped, with lovely presentation bags included at no extra charge, such a thoughtful touch that made it feel even more special. Most importantly, the recipient was absolutely thrilled. The combination of silver and rose gold is so elegant and versatile, meaning it can be worn with anything, whether for everyday wear or more special occasions. A truly gorgeous set and a fantastic service from start to finish, I would highly recommend this jeweller.”

Eternity The Jewellers 5 star review on 25th March 2026

Helpful Report

Posted 1 month ago

“Nice item and very quick delivery.”

Helpful Report

Posted 2 months ago

“Arrived quickly - ordered for granddaughter aged 9 - very pleased with them”

Helpful Report

Posted 2 months ago

“really fast delivery and lovely packaging.”

Helpful Report

Posted 3 months ago

“The item was delivered really quickly and is lovely and will make a great birthday gift. I would really recommend this company.”

Helpful Report

Posted 3 months ago

Eternity The Jewellers is rated 4.7 based on 982 reviews