Eternity The Jewellers Reviews

4.7 Rating 753 Reviews
94 %
of reviewers recommend Eternity The Jewellers
4.7
Based on 753 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Eternity The Jewellers Reviews
Very pleased with my purchase was very well packed and was better than in the picture.
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Posted 1 year ago
The earrings look lovely on . Love them
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Posted 1 year ago
Beautiful butter fly earrings I have brought my grandaughter for xmas hopefully she will love them. They are very pretty.
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Posted 1 year ago
beautiful colourful sparkly watch which my mom will love for her 80th birthday!
Eternity The Jewellers 5 star review on 31st October 2022
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Posted 1 year ago
Fast and efficient service!
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Posted 1 year ago
Amazing piece of jewelry
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Posted 1 year ago
I bought some earrings for my daughter, they look more beautiful in real life than on a photo. Fast delivery would definitely use again.
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Posted 1 year ago
The girls earrings I purchased from Eternity the Jewellers were just beautiful, and my granddaughters were extremely happy with them
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Posted 1 year ago
Just received my 55mm gold hoops, beautiful quality, delivered within 3 days of order even while in postal strike. Had a query initially, called the number and surprised a real person answered, dealt promptly with my query, very help man, sorted everything, hoping now my daughter in law will love her birthday gift as much as I do. Great service, great staff, quality gold.
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Posted 1 year ago
I am happy with my purchase it arrived within the expected time but not happy with packaging it arrived open,
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Posted 1 year ago
Great communication great service
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Posted 1 year ago
Easy ordering and quick delivery with no problems
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Posted 1 year ago
Terrible customer service! I’ve ordered 2 pairs of earrings with express delivery, I was contacted by them later that day to inform me that they didn’t have one of them in stock and due to a system error on the website was still showing as available. Nothing wrong so far. We agreed that I will only buy the pair that was in stock and since I couldn’t wait for the other one to be back in stock I would get my money back for it. I got the one item delivered but never got the refund for the second pair. I have sent multiple emails chasing the refund and never got a reply from them! So beware when ordering! I would honestly avoid them!!!
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Posted 1 year ago
Beautiful jewellery, excellent service.
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Posted 1 year ago
I got the earrings for my daughter. She hasn’t used it yet, but it looks really beautiful.
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Posted 1 year ago
Very good quality. Perfect earrings for my 3 month old.
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Posted 1 year ago
Excellent service beautiful watch customer care 100%
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Posted 1 year ago
Fast delivery. This is my third watch from this seller and the service has been brilliant.
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Posted 1 year ago
Very pleased with my watch,beautiful,very fast delivery,excellent service
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Posted 1 year ago
My order from Eternity arrived promptly and nicely packaged. Unfortunately, on opening the package I discovered they had not sent the particular earrings I had ordered. After a phone call, I was asked to return the earrings - and so had to pay for the return postage.
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Posted 1 year ago
Eternity The Jewellers is rated 4.7 based on 753 reviews