Eternity The Jewellers Reviews

Name: Eternity The Jewellers
Rating: 4.68

4.7 Rating 982 Reviews

93 %

of reviewers recommend Eternity The Jewellers

4.7

Based on 982 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Eternity The Jewellers 5 star review on 19th April 2026

Anonymous

Anonymous // 01/01/2019

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“First time ordeing from here n am really happy woth what i got they do some great stuff and ill deffo be back very soon”

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Posted 6 months ago

“I bought a watch for my nephew 7 years old. He loves it. Good quality as it shown in website. Quick delivery.”

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Posted 6 months ago

“Good customer service.Your order arrives very quickly .Always buy my glitter ball stud earrings from here.They are beautiful,had a lot of compliments while wearing them.”

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Posted 6 months ago

“Excellent company, a reputable business. Great quality products, and good communications, along with first class customer care. Beautiful 9ct. Earring, very happy! Affordable products with speedy delivery. Thanks! A++”

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Posted 6 months ago

“Necklace is for a present and just what I wanted”

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Posted 6 months ago

“Excellent service. We got everything we wanted in quick time. Highly recommended”

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Posted 6 months ago

“My order was completed efficiently and the watch that I purchased was delivered promptly and was well packaged. I am pleased with my purchase.”

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Posted 6 months ago

“Greg was really helpful measuring and weighing the earrings I wanted before any commitment to purchase.”

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Posted 6 months ago

“Just what I had been looking for.”

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Posted 6 months ago

“Beautiful jewellery, very good price, was sent out and received quicker than i expected. Overall im extremely happy with eternity and will be using them again”

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Posted 6 months ago

“I would have put 5 stars but they have not responded to my question of an extender for the white gold chain which is really pretty.”

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Posted 7 months ago

Hi Teresa Please accept our apologies - your email was missed by us. We are delighted to hear that you are happy with your chain . Kind regards Team Eternity

Posted 6 months ago

“I was able to find the product I wanted and after placing an order the delivery was of the watch was prompt. The watch is what I had expected and I hope my Grandson will be pleased with it when he finds it in his Christmas stocking”

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Posted 7 months ago

“Absolutely, love these earings.beautiful. xx”

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Posted 7 months ago

“Fast delivery jewellery lovely”

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Posted 7 months ago

“Ordered stud earrings arrived quick and love them perfect”

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Posted 7 months ago

“Bought 9ct gold earrings. As described, really lovely. Quick delivery, excellent service.”

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Posted 7 months ago

“Excellent service with prompt delivery and great communication. Lovely piece of jewellery gifted to my Daughter for her 16th birthday that I know she will love.”

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Posted 7 months ago

“Earrings absolutely beautiful & wonderful price would highly recommend & would not hesitate to buy again.”

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Posted 7 months ago

“I had a terrible experience with this company!!! I asked for my delivery to be made on a specific day, which the delivery company confirmed, but they ignored that and delivered when I was away. The parcel was left exposed in an unsafe location and I never received it. I contacted them multiple times and they have ignored every single email. This was supposed to be a gift for my daughter, and in the end I had to go to H. Samuel’s, who provided excellent service. Reading other reviews, I can see I’m not the only one treated this way. Poor customer service, zero communication, and no accountability. I strongly advise avoiding this company. I will definitely be doing a charge back and complain to my local consumer protection authority. I’m so disappointed! If I could have given 0 stars I would!”

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Posted 7 months ago

Hi Marissa We have a copy of all our correspondence. You placed the order with us on the evening of 27th August. To be clear we emailed you on 29th August to confirm your parcel was out for delivery. When the parcel leaves here via Royal Mail we no longer control it. You then requested Royal Mail (not ourselves) to deliver the next day instead but unfortunately Royal Mail delivered on 29th August to a "safe location" within your premises. We responded to your email stating that you were not in possession of the parcel, confirming we would investigate and reply within 24 hours.We then responded the next day confirming proof of delivery along with a photograph of the parcel. You then replied "Thank you so much G...". We have no further correspondence thereafter.

Posted 7 months ago

“Purchsed a watch for my son, I havent given it to him yet but it looks great - the delivery was swift...no complaints, would buy from here again.”

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Posted 7 months ago

Eternity The Jewellers is rated 4.7 based on 982 reviews