Eternity The Jewellers Reviews

Name: Eternity The Jewellers
Rating: 4.69

4.7 Rating 913 Reviews

93 %

of reviewers recommend Eternity The Jewellers

4.7

Based on 913 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Eternity The Jewellers 5 star review on 29th May 2025

Anonymous

Anonymous // 01/01/2019

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“So pleased with my 10 year old Grandson’s watch , easy to order and prompt to arrive , super watch too .”

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Posted 6 months ago

“Prompt delivery ordered wrong item and refund was no problem”

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Posted 6 months ago

“Excellent choice of merchandise, easy to order and great customer service, also very quick delivery .”

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Posted 6 months ago

“Professional service, prompt delivery. Thank you.”

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Posted 6 months ago

“Love the purchase”

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Posted 6 months ago

“Very helpful conversation on the phone swift delivery .”

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Posted 6 months ago

“Easy to order, plenty of choice and good prices. Highly recommended.”

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Posted 7 months ago

“Good little watch,my sons first watch.Digital and Analogue,helps him tell the time.Quick Delivery.”

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Posted 7 months ago

“Perfect shape, colour bright, all perfect”

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Posted 7 months ago

“Prompt delivery from date of order. Gift arrived in excellent condition and was presented very well. Gift packaging was also very good. I would use Eternity again.”

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Posted 7 months ago

“The jewellery pieces that I have bought are absolutely stunning just as described and absolutely beautiful pieces of gold that I can not wait to wear”

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Posted 7 months ago

“To be honest not happy the back of the klasp keeps popping open leaving my earring to fall out considering I've paid 350 pound very disappointed”

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Posted 7 months ago

Hi Nikita We are really sorry to hear about your earrings. This is most unusual and unfortunate. We do now have an alternative pair of earrings with a stronger fitting available , see link below:- https://www.eternitythejewellers.co.uk/search/77121383. We can arrange for these to be swapped over for you - please let us know. Kind regards Team Eternity

Posted 7 months ago

“Very pleased with my new earrings”

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Posted 7 months ago

“Won't order again. Ordered on the evening of the 6th Feb. In the evening. As per the delivery information on the website the order should then left 7th Feb. Only received my tracking number 11 Feb. This after emailing for information on the 8th Feb. Royal mail only delivered on the 18 Feb after paying for 2 to 3 day delivery. Due to the delay the gift wasn't in time to be sent to South Africa.”

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Posted 7 months ago

“My stepdaughter was very pleased with the ring”

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Posted 8 months ago

“very pleased with service and the product 5*”

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Posted 8 months ago

“Easy to use website, ordered a bracelet that was packaged well and great quality. Will definitely use again, highly recommend”

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Posted 8 months ago

“Very pleased with my purchase of mens watch. It arrived quick and nicely packed in a lovely pouch. It's a present for someone special. I'm sure they'll be very happy with it, the watch has beautiful features, stylish. Lightweight and eyecatching. Great bonus with having the date on it and being waterproof. Good quality & value. Thank you, kind regards moira.”

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Posted 8 months ago

“Not what I was expecting to receive, poor quality. The gold running off the heart into the silver”

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Posted 8 months ago

Hi Morton I am sorry to hear that you are disappointed with your charm. We literally sell thousands of these every year and we have almost zero negative feedback. I am happy to send another charm to of your choice as a gesture of goodwill from Eternity. Feel free to reach out to us to discuss via info@eternitythejewellers.co.uk. Team Eternity

Posted 8 months ago

“Why send me a massage to review something that I haven't received?? Taken my money and they sent me nothing. I sent an email asking where my purchase was and received no answer!!!”

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Posted 8 months ago

Eternity The Jewellers is rated 4.7 based on 913 reviews