Eternity The Jewellers Reviews

Name: Eternity The Jewellers
Rating: 4.69

4.7 Rating 913 Reviews

93 %

of reviewers recommend Eternity The Jewellers

4.7

Based on 913 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Eternity The Jewellers 5 star review on 29th May 2025

Anonymous

Anonymous // 01/01/2019

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“Returned my item and have not received a refund”

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Posted 2 months ago

“I bought a watch for my grandson and the battery died after two days. Greg was excellent at sorting it out for me. Thanks again Greg.”

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Posted 2 months ago

“This is the only company that stocks this earring and its the only one my partner will wear the price is really good and delivery so quick”

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Posted 2 months ago

“The watch is a birthday present for my grandson But he has it yet so I can’t say anything really”

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Posted 2 months ago

“Excellent service.”

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Posted 2 months ago

“Come 1 day early Really happy with my order”

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Posted 2 months ago

“Great online jewellery shop. Quality earrings. I haven’t managed to get them into my autistic child’s ears yet, but I will persevere!”

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Posted 2 months ago

“1st time using them, cant complain at all will be back soon to buy more”

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Posted 2 months ago

“These items are a cute & stylish keepsake for very special occasions for the special people in your life .. good quality too”

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Posted 2 months ago

“I would be happy to review this product when I receive it! I have written to you to say I've not received it but no response! Where is it?”

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Posted 2 months ago

Hi Sandy We have checked our records:- 29th July - order received 30th July - order dispatched 1st August - order delivered (confirmed and signed for by Sandy on Royal Mail website -tracking code OK162775689GB Thanks Team Eternity

Posted 2 months ago

“Excellent service as always. Great quality for money!”

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Posted 2 months ago

“Looks great delivery good”

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Posted 2 months ago

“I was very pleased with the quality of the watch upon receipt plus the efficiency of the service from ordering to delivery.”

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Posted 2 months ago

“Excellent service. Ordered a ring and it arrived very quickly.”

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Posted 2 months ago

“excellent customer service, speedy delivery. no concerns at all about the service recieved.”

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Posted 2 months ago

“Issue with purchased watch. Contacted through webform. No reply. Returning item.”

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Posted 2 months ago

“I bought 2 matching bracelets for myself and my daughter. Really pleased with how sturdy and good quality these little bracelets are. Speedy delivery too. Will definitely buy from this brand again.”

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Posted 3 months ago

“Quick turnaround from order. My watch arrived well protected and in good order. Only one issue, there were no user instructions but this was rectified immediately the next day when instructions were emailed to me.”

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Posted 3 months ago

“The bracelet i purchased was terrible quality it broke within a week would definitely not buy anything again”

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Posted 3 months ago

Hi there I am really sorry to hear that you had an issue with the quality of the bangle. If an item is genuinely faulty then we are more than happy to exchange it for you and take it up with our supplier. Please feel free to contact us directly. Team Eternity

Posted 2 months ago

“My ring is beautiful perfect size and was delivered very quickly and quality of the ring matches the description”

Eternity The Jewellers 5 star review on 18th July 2025

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Posted 3 months ago

Eternity The Jewellers is rated 4.7 based on 913 reviews