Eternity The Jewellers Reviews

Name: Eternity The Jewellers
Rating: 4.66

4.7 Rating 1,038 Reviews

92 %

of reviewers recommend Eternity The Jewellers

4.7

Based on 1,038 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Eternity The Jewellers 5 star review on 23rd August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had great charms from this company good quality not expensive and fast delivery . Customer service was fantastic they email if there's a problem with your order . Definitely order again .”

Helpful Report

Posted 1 month ago

“Service and quality excellent really pleased”

Helpful Report

Posted 1 month ago

“Ordered with no problem and delivered on time great purchase 👍”

Helpful Report

Posted 1 month ago

“Very good service from start to finish will definitely go back and reccomend themto friends and family.”

Helpful Report

Posted 1 month ago

“Beautiful earrings, which were bought as a gift. Really impressed with the gift packaging and fast delivery. Thank you very much.”

Helpful Report

Posted 1 month ago

“The jewellery was a gift for a colleague leaving. She was in absolute awe with it and said it was such a beautiful surprise. Thank you 💛”

Helpful Report

Posted 1 month ago

“I am really pleased with my charm that I recently bought. It is exactly like it looked online and looks beautiful on my bracelet. Very happy will definitely be buying from this site again”

Helpful Report

Posted 1 month ago

“Bought as a gift for my daughter and I absolutely love it”

Helpful Report

Posted 1 month ago

“Very helpful I ordered the wrong item and they couldn't have been more helpful in sending the correct one.”

Helpful Report

Posted 1 month ago

“Fast delivery and the jewellery is absolutely gorgeous so pretty and sparkling absolutely love it reasonably priced as well will definitely be using Eternity Jewellers in future Thankyou so much”

Helpful Report

Posted 1 month ago

“Notmination charm”

Helpful Report

Posted 1 month ago

“Great service but the extra charge for the gift packaging is too expensive for what you actually receive. Plus nomination should come with nomination packaging.”

Helpful Report

Posted 1 month ago

“I still have not received my package”

Helpful Report

Posted 1 month ago

Hi Zoe We have checked with Royal Mail and your order was dispatched 16th June. The tracking code is OK634475656GB. An attempt was made to deliver the order on 19th June but no-one was home. Please see Royal Mail website to rearrange your delivery. Team Eternity

Posted 1 month ago

“Beautiful piece for Nomination bracelet. My Daughter loved it as part of her present for her Graduation. Really quick delivery and company was so good with communication for despatch and delivery.”

Helpful Report

Posted 2 months ago

“Not had one email say when it coming not even received this at all”

Helpful Report

Posted 2 months ago

Hi Lauren We have checked with Royal Mail regarding the delivery of your parcel. The tracking code is OK634475545GB and according to Royal Mail is it was delivered on 18th June, signed for by "Sophie" We hope this helps. Kind regards Team Eternity

Posted 1 month ago

“Beautiful bracelet, well packed and prompt delivery”

Helpful Report

Posted 2 months ago

“Fast and efficient would use Eternity again”

Helpful Report

Posted 2 months ago

“I ordered 2 braclets from this Jeweller online, I had to call immediately after the order was complete as I had a small query and my question was answered by the owner who put my mind at rest. The items were received in a timely manner and every bit as lovely in the flesh. I was very happy and would use this Jeweller again without any doubts.”

Helpful Report

Posted 2 months ago

“Ordered 2 week ago, still havent received the order even paid extra for delivery.”

Helpful Report

Posted 2 months ago

“Great price. Good service when I had a question about the delivery”

Helpful Report

Posted 2 months ago

Eternity The Jewellers is rated 4.7 based on 1,038 reviews