eShores.co.uk Reviews

Name: eShores.co.uk
Rating: 4.94

4.9 Rating 3,294 Reviews

99 %

of reviewers recommend eShores.co.uk

Company Reviews

Product Reviews

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4.9

Based on 3,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

eShores.co.uk 5 star review on 21st February 2026

Helen

Anonymous

Anonymous // 01/01/2019

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“Michelle was fast and efficient, answered all our questions and built us the perfect package”

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Posted 10 years ago

“Our consultant Hannah was extremely patient when I was choosing my holiday destination. She listened to our requirements and adjusted our hotel selections without complaint. I really felt that I was getting a personal service, and that I could ask any questions/make requests at any time and the whole communication was wonderful. A great service that I would recommend. Just hoping it all goes well on the ground!”

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Posted 10 years ago

“I contacted e shores from an Internet search, we were looking for a customised trip to North and South Thailand. Andy, our e-shores contact was brilliant, he listened to our requests and sorted out our itinerary to reflect exactly what we wanted. We have recently returned from our fabulous Thailand holiday, everything worked just as it should and we cannot fault a thing. We will definately recommend e-shores and will certainly be return customers for future holiday considerations. Well done!”

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Posted 10 years ago

“The service I received from eShores was fantastic. Mathew my Travel consultant was great. Having never been to Thailand before we decided to go through a Travel agent and found eShores on the web. He took us through every step of the way answering all our questions and advising us on the best way to put our Holiday package together until we were happy we had everything we wanted. Considering the upgrades and changes we made We were very pleased and surprised with the quote still coming in under budget,. I would certainly use eShores again. Many Thanks Chris”

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Posted 11 years ago

“Excellant customer service from Michelle, personalised without being pushy.I valued her input and others at the office when deciding on accomodation in Vegas”

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Posted 11 years ago

“We explored "e-Shores" on the internet ( using google) and multi-centre holidays to Thailand were included and so I offered our preferred travel dates and enquired about availability and requested a sample itinerary via an email. Mathew responded 24 hours later with a great possibility which both met our dates and our budget and included transfers and some really good sounding excursions . I made a further enquiry and again Mathew responded accordingly and swiftly with what I had requested. We actually booked the first holiday itinerary we received and all without a lot of effort or stress on my part . We thank "e Shores" for the quality service , the professionalism and all the attention to detail we received in our first experience with "e Shores". Mathew really went the extra mile when it came to agreeing deposit and balance settlement date and he was also able to offer some useful 'snippets' of information about Thailand as a result of his own personal experience . Noeline Telford”

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Posted 11 years ago

“I booked my 2015 holiday through Emma at Eshores. I cannot praise her enough for her help with all of my requirements! I booked 3 nights in New York staying in The Hotel @ Times Square, and 4 nights in Las Vegas staying at MGM Grand. Our flights went out from Manchester, direct to JFK, and from JFK direct to McCarran International. There were no delays whatsoever and no complications! Emma found me a really good price for my budget, and put together a holiday of a lifetime! I enjoyed every second, and would definitely book through Eshores for my next big holiday!”

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Posted 11 years ago

“This will be our 3rd Holiday booked with Eshores..Matt and Andy are fab ! Thankyou for making our lives easier (we tell them what we would like,never let us down ) So Massive thanks, Feel like I know these Guys Personally lol. They put Time,Effort and care .”

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Posted 11 years ago

“David very good even though I phoned several occasion and sent emails was very clear and understanding on all my concern which he assured me and made me feel at ease”

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Posted 11 years ago

“Mat provides clear, affordable options for us. We have used e-shores for our long haul requirements for a few years now and they have never let us down.”

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Posted 11 years ago

“Our travel consultant Hannah has most recently provided us with an excellent service, meeting our needs exactly as we wanted for a holiday to the USA next Summer. We wanted to visit LA, San Francisco and Las Vegas over 14 nights but to stay longer in LA and Hannah was able to tailor make our needs in a quick and professional manner. She has found us 3 hotels which look very nice and are all in superb locations. Hannah has sent us links to different tours and attractions which we hope to do, and has said we can call any time if we need to. When we arrive home next year, we shall review again saying how our holiday went, hopefully as efficiently as Hannah!”

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Posted 11 years ago

“Would definitely recommend eshores. They beat all of my other quotes and Andrea who I dealt with was great. Gave me some good advice. 5* from me.”

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Posted 11 years ago

“This is the third holiday I have booked with eshores. Having had 2 fabulous holidays before, I didn't hesitate to book with them again. Matt understands exactly what I want and need and works really hard to put together my perfect holiday. Thank you!”

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Posted 11 years ago

“We have booked 2 holidays now with eshores. The first being our honeymoon in August 2014 to Bali and Singapore and the second for our 1st Anniversary in September 2015 to Mexico. On both occassions eshores staff has not failed to deliver and amaze us. Staff are patient and really helpful, they will tailor make your holiday to your needs. They managed to organise everything perfectly and our holidays were better than we could have hoped for. When we recently went away in September we were actually planning on going to Thailand but then the bombings happened and we had to think of a new location or whether to scrap a holiday altogether. The staff at eshores helped us to find a new holiday location fitted to the type of holiday we were looking for and I can honestly say, they were spot on with their suggestion. Mexico was perfect!! We will definitely be using eshores again and recommend you all to aswell. Thankyou for helping us create some amazing memories in some absolutely beautiful locations. Cannot wait to book our next holiday with you guys!! Mr & Mrs Gill”

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Posted 11 years ago

“Have just used E Shores to book a holiday to Vietnam. They made the whole booking process effortless. Especially Dave. Hope the holiday is as good as the service they give. Cant wait to go. Thank you. Lisa from Portsmouth”

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Posted 11 years ago

“Used eShores 2014 for a 4 city east coast USA trip. Flights, hotels, rail journeys all well organised. There was no hard sell and they listened to what we wanted, offering advice at appropriate times. Cost was also very competitive. Have used them again for a trip to Canada/Alaska cruise in 2016. Same friendly, efficient, no fuss approach.”

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Posted 11 years ago

“Very helpful staff”

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Posted 11 years ago

“We have recently (well over the last year) been dealing with Mathew he has been great very knowledgeable and patient too. This was our 1st trip to USA and Mathew was always polite professional and friendly. I would definitely recommend this company and I will be contacting Mathew for our next vacation. Appreciated all your help Mathew. Thanks again! Julie Elaine & hubbys”

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Posted 11 years ago

“Our travel consultant was Hannah. From my first call she was charming, helpful and knowledgeable. After outlining to her our initial thoughts about a 2 island stay in the Caribbean she came back with a quote the same day. We looked at this and made some changes and additions, Hannah dealt with all these and supplied the information we needed to reserve seats on Virgin Atlantic. It was all organised within a few days. I have to say that our holiday has come in, with upgrades, at a little over £4000. A price we are very happy with as, previous to phoning eShores, I had a quote for a similar holiday from Virgin for over £7000! Thank you Hannah, we will definitely give you a call if we decide on a long haul holiday again.”

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Posted 11 years ago

“Andrea Kellar - I felt very comfortable dealing with Andrea. She was dealing with my booking late on a Friday afternoon when it would have been understandable to pick it up the following week. A very warm and friendly travel consultant. Really looking forward to the holiday now!”

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Posted 11 years ago

eShores.co.uk is rated 4.9 based on 3,294 reviews