Escape Watersports Reviews

Name: Escape Watersports
Address: Unit 12Village CourtVillage Farm Industrial Estate, Pyle
Rating: 4.94

4.9 Rating 11,084 Reviews

99 %

of reviewers recommend Escape Watersports

4.9

Based on 11,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01656745774

Email:

sales@escape-watersports.co.uk

Location:

Unit 12Village CourtVillage Farm Industrial Estate
Pyle
CF33 6BX

Escape Watersports 5 star review on 10th October 2025

872

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a ladies long John wetsuit and boots for paddle boarding. Followed the advice on the website for boots and sized up and they fit great. Excellent service, used click and collect and received emails to advise my order had arrived. Will definitely use Escape Watersports again.”

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Posted 3 years ago

“Item arrived on time as advertised. Good service thanks. I had to return item as I ordered the wrong one. Refund was processed quickly”

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Posted 3 years ago

“Fast, efficient service. I look forward to trying out my new paddle! 🙂”

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Posted 3 years ago

“Happy with every product I have ordered from Escape Watersports so far. Their service is good and delivery times are prompt.”

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Posted 3 years ago

“A good range of water sports equipment and covered everything I was looking for. There was a slight problem with one of the two kayak paddles, but this was soon sorted with collection of the faulty paddle and a replacement. Overall, recommended and I will use them again for future purchases.”

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Posted 3 years ago

“We ordered yet another bouncy aid a Yak spot on ! and couldn't recommend their speed of postage more highly well done we will recommend you to our canoe club..of 70.members. thanks”

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Posted 3 years ago

“Good products,well described, and good communication”

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Posted 3 years ago

“Well made waterproof deck bag with decent capacity and easy access. Secure fastening to deck lines.”

Escape Watersports 4 star review on 17th January 2022

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Posted 3 years ago

“Love the products and the variety there of one of the items I received was damaged which wasn’t ideal and the returns is a bit of a faff but otherwise all good =]”

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Posted 3 years ago

Hi Joel, Thank you for your review, we are sorry to hear one item was damaged, please can you email sales@escape-watersports.co.uk with a photo of the damage? We can then find a solution as soon as possible for you. We have also not received any returns from you, if you would like any more information on how to return an item please could you also include this in your email? We look forward to hearing from you. Kind Regards, Beckii

Posted 3 years ago

“Order arrived in good time and without wasteful packaging”

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Posted 4 years ago

“The item that I have bought has been out of stock everywhere so opted to be notified when it came in. I was notified straight away and managed to buy the product. Delivered was very quick”

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Posted 4 years ago

“Online purchase was simple and delivered quickly. Exchanging for a different size needed a second purchase and return of original item for refund. However refund was made quickly once item returned.”

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Posted 4 years ago

“The waterproof trousers r great. Thanks.”

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Posted 4 years ago

“Very good service ---- even when i had to return item as wrong size, no issues and refund sent within a few days .”

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Posted 4 years ago

“Good supply of dry suit but need to try again as not sure if it is leaking at the neck seal.”

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Posted 4 years ago

“This year I have needed to buy a big deck spray deck for a new kayak and a shorty cag and shorts then a long John wetsuit at different times as the weather got hot and cooled off. Each time I went searching local shops and the web I have arrived at Escape as the only outlet with a decent product range at a good price, but also in the sizes I require. They are now my first point of call for all my kayak needs.”

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Posted 4 years ago

“Fast delivery and payment of refund. BA arrived unprotected in a plastic bag envelope - it arrived with several large puncture holes - I protected BA with bubble wrap on return. At 5ft 3 the Kokotat Neptune was too padded at the sides and front for me, restricting arm movement for paddling. Disappointed that Escape Watersports currently have no provision to try on expensive items of equipment which need to be right for safety reasons - return postage is costly too.”

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Posted 4 years ago

“Web order, delivered on time. The cag is waterproof and works well, but does make you sweat.”

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Posted 4 years ago

“Great selection of watersports equipment, including product details and a variety of sizes such as women's fit. Fast correspondence, too!”

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Posted 4 years ago

“Item arrived quickly and refund very prompt when I returned it due to it being too small.”

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Posted 4 years ago

Escape Watersports is rated 4.9 based on 11,084 reviews