Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.72

4.7 Rating 4,319 Reviews

94 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 4,319 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

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Ergonomic Designs Bathrooms 5 star review on 17th November 2025

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant customer service. Fairly price. Fast delivery. Highly recommended...”

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Posted 5 years ago

“Very good service from this co. Sink arrived in good time.”

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Posted 5 years ago

“Brilliant service”

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Posted 5 years ago

“The concealed shower I ordered from Ergonomic Designs was a straightforward, easy process. It arrived as expected with e-mails being sent from them keeping me informed of when it was despatched, who the courier was, when it was due to arrived and even an e-mail telling me it had arrived - first-class communication from the moment it was ordered. The shower itself is of excellent quality and, although it isn't fitted yet, I am sure it will add class to my new bathroom. Overall, the service I have received from Ergonomic Design has been exemplary and I would recommend them to anyone.”

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Posted 5 years ago

“Easy to order, good value, quick delivery, thank you”

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Posted 5 years ago

“Excellent product, price and service and I would definitely buy from here again. The shower is not yet fitted but looks great and will look even better when it's on the wall and the water is flowing to light it up with the LED's.”

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Posted 5 years ago

“Easy website. Very clear communication regarding delivery. Quick service Excellent value”

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Posted 5 years ago

“Ordered a special shower screen return on Monday morning, Ergonomic Designs then rang with a query to ensure that my order was correcty thenitem delivered at 0900 Tuesday. Cannot see how the service could be bettered. First class!”

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Posted 5 years ago

“Good service and delivered what was agreed”

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Posted 5 years ago

“Quick easy service, no complaints.”

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Posted 5 years ago

“Great company, I had a problem with the thermostatic valve cartridge on my shower mixer which I bought from Ergonomic Designs nearly 10 years ago!! And they helped me identify the model and a replacement cartridge from a couple of pictures I emailed to them It has solved the temperature issues I was having, The valve was slightly damaged in transit, but I was assured if there was a problem when fitting it, they would send me another one on receipt of the damaged one! Very Helpful service staff, Communication was excellent Part was delivered within 3 days Top service Thanks John”

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Posted 5 years ago

“Excellent product and arrived promptly”

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Posted 5 years ago

“Very good service and delivery.”

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Posted 5 years ago

“Prices are competitive but we twice had to arrange return of a faulty shower tap. Once is understandable, twice really is annoying. It means time spent calling, emailing, taking photos etc and then awaiting collection ( anytime 8-6pm..). In the end we ordered a different brand hansgrohe which was absolutely fine but really unreliable brands (ultra) shouldn’t be sold. It means what should have been a straight forward purchase was laborious and quite frustrating. Plus when I called ( and before ordering the hansgrohe) and explained how inconvenient having to return 2 products was I was told that a small goodwill payment would be made -but to order the new product and return the others first. This seemed reasonable so I did this but was then told no goodwill payment would in fact be made due to “tight margins”. This however should not mean customers who receive a poor service do not receive any goodwill payment even if it is only a relatively small one.”

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Posted 5 years ago

“I cannot praise this company highly enough. I had a little trouble installing some bathroom kit they sent me. After they sorted that out for me I had another problem. Without even being asked to, they then sent me a complete replacement kit free of charge. Best customer service ever, and good phone manner, too. Highly recommended.”

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Posted 5 years ago

“Excellent customer service, super prices and fast delivery. Highly recommended.”

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Posted 5 years ago

“Quick delivery, very well packed, excellent price, would definitely recommend this company”

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Posted 5 years ago

“We ordered our toilet from Ergonomic Design, delivery was quick, packed well, so very pleased with everything”

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Posted 5 years ago

“Great service, well informed during order. Well packed arrived safely and on time.”

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Posted 5 years ago

“Great online service and follow up service. Great service at the showroom/warehouse. Really helpful admin in the office. Will defo.use again. Des Fay”

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Posted 5 years ago

Ergonomic Designs Bathrooms is rated 4.7 based on 4,319 reviews