Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.72

4.7 Rating 4,327 Reviews

93 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 4,327 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

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Ergonomic Designs Bathrooms 5 star review on 17th November 2025

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought stuff for two bathrooms and Ergonomic Designs were recommended by our installer as the main supplier. We had a few deliveries and all of the products arrived undamaged. We were kept informed of delivery dates, the staff were quick in responding to queries and they could not have been more helpful. They even cancelled and re-arranged a couple of deliveries on the day of the delivery at no extra charge because we had a family member rushed to hospital (thankfully OK). From my experience I cannot recommend them too highly and our installer fits a lot of bathrooms so knows the best companies to use.”

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Posted 6 years ago

“I did not realise the the valves were sold in pairs and over ordered, That apart excellent service and product.”

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Posted 6 years ago

“Great value for money! Quality of products is top notch. Staff are professional and helpful.”

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Posted 6 years ago

“Very easy ordering system. Goods were quickly dispatched and sent by courier. I would definitely use them again.”

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Posted 6 years ago

“Excellent customer service ,dealt with Sam who is a credit to the business ,courteous and knowledgable .Good products ,great prices would recommend”

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Posted 6 years ago

“Great service & very quick , thank you”

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Posted 6 years ago

“First time I've ordered from Ergonomic Designs. Very happy with quality of the designer towel radiator, for the price it’s fantastic. Very good customer service, the kind you don’t see often these days. I will most definitely be ordering the rest of my bathroom furniture from this company.”

Ergonomic Designs Bathrooms 5 star review on 28th April 2019

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Posted 6 years ago

“Very helpful and delivery within 24hours on both occasions.”

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Posted 6 years ago

“Great price and Super quick delivery, words went very smoothly, I will definitely be using guys again.”

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Posted 6 years ago

“Delighted with the service and quality of the products I received from this company. In particular the basin tap roughly priced at half of what other companies are charging is of exceptional quality.”

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Posted 6 years ago

“The good, Ergonomic designs provide many products at a decent price and have a wonderful customer services team who are happy to help with any query both over the phone and in the shop. The bad, and what I found absolutely annoying, is the fact that when I purchased something online, I, myself, needed to be the one to pick it up. I couldn't appoint my builder (the one with a van) to be the one to pick up the products. If I wanted my builder to pick up, he then had to be the one to place the order and pay for it. So ridiculous! The only other option was to pay OBSCENE delivery costs. Due to this, I ended up using other websites to purchase products that I couldn't fit in my own car. Also, there is no flat fee for delivery, so instead of me just paying one lump delivery fee for a stone shower tray, toilet, radiators and fixings, mirror, etc, I ended up making multiple purchases because otherwise the delivery fee goes up and up and up the more you add to your purchase. One for having a tray delivered, one order for the things that I could pick up, and then having to have my builder make a purchase for me for the toilet because I couldn't pick it up on my own and adding it to the shower tray delivery was going to tack on another lump sum. Also, I didn't realise this until visiting the shop, but they don't have the majority of products there in house. I found a mirror on their website that I wanted to buy. It said 'in stock' so I figured I would just buy it when I went to pick up my pre-ordered radiator. When I got there, I found out that it was 'in stock' with the supplier, not them. So, I ended up having to make another trip there when the mirror was ready to be picked up. Also, AMEX may be taken online, but it's not available to use in the actual store. Weird. Ergonomic Designs is friendly and helpful, but a huge pain in the rear to purchase with.”

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Posted 6 years ago

“Ordered 3 items, quickly received an email advising of a stock issue followed by a further email with updated information and the option to cancel. As it was still well before the fitter is scheduled I was fine to keep the order as it was. I then received an email confirming dispatch of all 3 items and a call to confirm the delivery date would be suitable meaning no delay on the previously out-of-stock item and everything was delivered as promised yesterday. I've checked the sanitaryware as best as I can and all seems to be intact and good condition - I'm struggling with the column unit as it's as tall as me and I'm a bit concerned about unpacking so far in advance of the fitter arriving! Very pleased with the service and, as far as I can see, all seems to be in good order - thank you. Great prices, great communication and prompt delivery.”

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Posted 6 years ago

“Excellent communications from the team at Ergonomic designs. We were originally given a delivery date, which we were happy with due to Easter holidays, but we were pleasantly surprised when we received a message stating that our new shower would be delivered 3 days early. The shower unit looks fantastic and the all metal construction was the reason that we ordered it. We have yet to install the unit and hope that it performs as well as advertised, but so far a first class experience from Ergonomic Designs.”

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Posted 6 years ago

“I found the website easy to use and having excellent products and prices. Delivery was prompt but there was a problem with damage to one item. I phoned Ergonomic Designs on the day and could not have received a better response. After submitting some photos I was kept up to date on progress and a replacement arrived within days. This is a very good company and many thanks to Lynn for her help.”

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Posted 6 years ago

“Well packed, good delivery service no complaints.”

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Posted 6 years ago

“Ordered a designer tap from Ergonomic designs. They were the cheapest by far. Came well packaged and didn't take long. Definitely recommend this company.”

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Posted 6 years ago

“Found Ergonomic Design excellent to deal with, customer service very good, would definately purchase from them again.”

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Posted 6 years ago

“Great service and great value”

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Posted 6 years ago

“havent yet installed the bathroom but impressed with customer service”

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Posted 6 years ago

“4 folding bath screen was a perfect fit into a small bathroom. Service was excellent from ergonomic Designs, would recommend.”

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Posted 6 years ago

Ergonomic Designs Bathrooms is rated 4.7 based on 4,327 reviews