Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.72

4.7 Rating 4,489 Reviews

93 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 4,489 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

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Ergonomic Designs Bathrooms 5 star review on 15th March 2026

S S

David S

356

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't write anything short!! ;-) Harvey here and as I'm practically family AND managing directosaur or a company I thought the least I could do was write a review as you've held my hand and put up with all my stupid questions. John and Gavin and some of their lads have been amazing, loaded my car very carefully for me cos of my bad back. I'm not the usual online buyer who they never speak to, 3 times I've been to the office - ok I am doing 5 bathrooms in an HMO so don't all think you pop in and get high street retail service for online prices. 10 out 10 from me. also website great. I managed to give you my office/invoice address and property/delivery address EASY when I had planned to phone and explain all that.”

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Posted 7 years ago

“Very pleased with the service would recommend”

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Posted 7 years ago

“Very helpful staff on the phone to deal with queries. And the web site seems to have more helpful filters to narrow down your search, than some of the competitors.”

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Posted 7 years ago

“Only bought one item off them that I really needed and was thankfully in stock, they delivered on time and had good communication when purchased. Would use again.”

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Posted 7 years ago

“Excellent customer service, great price and easy management of delivery”

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Posted 7 years ago

“Not brilliant customer service. We bought shower trays thinking you had them in stock and we could collect them the next day. We didn't realise it would take two days to get to your shop before we could collect. When we tried to collect you wouldn't let myself collect on my husbands behalf. Because we had a different surname. Despite us paying from a joint account and have ID from the same address. Not professional and very small minded. Will not purchase anything from your shop again.”

Helpful Report

Posted 7 years ago

Hi, we do advise on every page that not all items are available to collect immediately and some will need to be ordered in. Unfortunately, it is impossible to carry 32000 products all in stock at once in the number required which is why we advise on the site to call and confirm collections prior to ordering. We do also advise on checkout that the person whos name is put in the billing details must be the one to collect as this is to protect customers from fraud. As your husband ordered the item under his name and address it would have to be him who collected and this was advised on checkout. As you do not have the same surname we cant give you the items and as a company we would rather protect customers from fraud and have them lose money but it does mean that the person who orders has to be the one who collects the items. Most customers appreciate the fact that we are protecting them from potential fraud.

Posted 7 years ago

“very good service good quality and speedy delivery”

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Posted 7 years ago

“I made a mistake in ordering. Now being returned for a refund. Product looks very nice but not suitable for my requirements.”

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Posted 7 years ago

Hi, unfortunately once an item is used it cannot be returned as it cannot then be sold. We offer a 14 day return period for items ordered in error but they do have to be in their original packaging and condition. This does mean they cant be used as if we had to sent you an item previously used you would not be happy which is why its important to check that you are ordering the right item.

Posted 7 years ago

“Friendly service with fast secure delivery”

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Posted 7 years ago

“Very prompt service. Goods look amazing and very sturdy. New kitchen being installed in May so cant say yet about function”

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Posted 7 years ago

“Very pleased with my purchase of a grey slate shower tray. Excellent quality, great price and quick delivery.”

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Posted 7 years ago

“Fantastic service. Item was dispatched within minutes of ordering and arrived the next day during the 1 hour time slot I was given. Shower is good quality and well made. Not fitted yet but looks fantastic.”

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Posted 7 years ago

“The bath wasn't suitable for us but service sending it and sending it back was no hassle and the refund was given within a week .”

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Posted 7 years ago

“Helpful agents, decent prices and fast delivery.”

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Posted 7 years ago

“Great Service. All items delivered as promised”

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Posted 7 years ago

“Amazing quality waterfall tap Can securely wrapped and looks absolutely fantastic. Easy to order and came very quick”

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Posted 7 years ago

“Easy to use site with good choice. prices are very competitive. Fast delivery service. Would use again”

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Posted 7 years ago

“Easy to use site with very wide choice. Very competitive pricing. Good feedback on availability and delivery information. Fast dispatch for stock items.”

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Posted 7 years ago

“First time user very good online system. Would certainly user them again. Only one issue when the product arrived the corner of the delivery box was wet but the contents were fine. I just reported this on the royal mail signature box.”

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Posted 7 years ago

“Lovely large bath at best price available online and delivered very quickly with no hassle.”

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Posted 7 years ago

Ergonomic Designs Bathrooms is rated 4.7 based on 4,489 reviews