Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.72

4.7 Rating 4,401 Reviews

93 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 4,401 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

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Ergonomic Designs Bathrooms 5 star review on 21st December 2025

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Ergonomic Designs Bathrooms 5 star review on 18th December 2025

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Ergonomic Designs Bathrooms 5 star review on 16th December 2025

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299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick ordering and despatch - products as described, well packaged and all in full working order. No complaints at all.”

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Posted 4 years ago

“Really happy with service & delivery. However, items are still in boxes as builders aren’t ready for them yet so unable to comment on them.”

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Posted 4 years ago

“Helpful staff and products delivered as agreed. Would use again and recommend to others.”

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Posted 4 years ago

“Very good and efficient. The service was excellent and before time.”

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Posted 4 years ago

“The service from Ergonomic Design was second to none. Fantastic fast service. I bought a bath and it is perfect . Would definitely recommend”

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Posted 4 years ago

“Excellent products and service at a good price. Delivery was prompt and efficient.”

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Posted 4 years ago

“I was extremely pleased with the customer service I received .. very good contact keeping you up to date with delivery .. I had a slightly damaged item from a direct supplier and a replacement was ordered straight away”

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Posted 4 years ago

“Perfect products came as it said in description and good quality”

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Posted 4 years ago

“Very happy this is the 3rd attempt to buy enclosed wc and whb I only wish I had found Ergonomic Designs first great firm”

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Posted 4 years ago

“Perfect unit! Received good quality and brilliant service ⭐️⭐️⭐️⭐️⭐️”

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Posted 4 years ago

“I was highly delighted with both the service & the quality of my purchase of a sliding door unit. The delivery was also first class. I would recommend them to anyone.”

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Posted 4 years ago

“Easy to use website, great price and experience. Delivered on time!”

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Posted 4 years ago

“Ordered part came with no problems”

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Posted 4 years ago

“Quick service and delivery”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Great bath with really quick delivery”

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Posted 4 years ago

“Excellent service ordered a thermostat for a shower at 2pm, delivered 8am the next day. Well done.”

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Posted 4 years ago

“From ordering to delivery everything was spot on !”

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Posted 4 years ago

“Products and service very good. Always answered any questions I have had. Delivery on time. Would and have recommended Ergonomic Designs.”

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Posted 4 years ago

“The fact that I have received an email to write a review for an order they had to refund as could not deliver as agreed says it all about this companies service! They asked me to wait In all day to sign for something even though they had our private gate code and then failed to deliver and then told me I had to take another day off work as they needed a signature even though I advised a coded secure place to leave. Use at your own risk of time and effort”

Helpful Report

Posted 4 years ago

I am sorry to hear that you are not happy with our service, however we feel that the account you have portrayed above is very misleading and not accurate to the events that happened. You emailed us on the day of delivery, which we had emailed to advise of, advising that the telephone number you had provided was incorrect, and that you also had a gate code. This was not provided in the customer notes section when the order was placed, and was unfortunately too late to pass onto the driver. He was also unable to contact you, as the number provided when you placed your order, was incorrect. When the team replied to you to say that they would do their best to get the correct details and gate code to the driver before he attempted delivery, you then advised that there wasn't actually anyone at home to take delivery of the order, but that your partner might be at home when the driver arrived, if not you would like delivery the following day, which the team did reply to to say wasn't going to be doable as delivery was already out. By this stage it was into the afternoon, and delivery had already been attempted, but the driver could not gain access, and no one was available to sign for the items. We offered an alternative date for delivery, but you advised no one could be at home at any time to sign for the delivery, and as we cannot just leave items (this is to protect ourselves and you), that you would like the order cancelled for refund, which we promptly obliged with. We do advise this in our terms and conditions which you have to accept prior to placing an order, in our delivery information section, and on your despatch email. I am surprised to see that you are unhappy with the service when you have had extensive contact with our team and at no point expressed this, in fact you have thanked us for our help and apologised for providing the incorrect details. We would have been happy to address this for you, if you had raised any concerns at that point.

Posted 4 years ago

Ergonomic Designs Bathrooms is rated 4.7 based on 4,401 reviews