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Enviro-Flame Reviews

4.9 Rating 476 Reviews
97 %
of reviewers recommend Enviro-Flame
4.9
Based on 476 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Enviro-Flame Reviews
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Phone:

02031241588

Email:

enviro-flame@reviews.adtrak.co.uk

Location:

Unit 1 Riverside Industrial Park 16 Lyon Road Wimbledon
Wimbledon
SW19 2RL

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Our chimney was swept yesterday and the gas burner that hadn't been used in several years was checked. Our engineer, Bryan, was polite, efficient and extremely knowledgeable; he gave us lots of advice and information on the options available next. The sweep was completed in good time, we received the certificate of chimney sweeping and the area was left clean and tidy.
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Posted 1 year ago
Bryan & Claudio were a great team. Managed a difficult install perfectly. Super friendly and professional.
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Posted 1 year ago
Brilliant service very professional and polite gentlemen Bryan K.C and Claudio
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Posted 1 year ago
We are using Enviro flame so many years always on time profesional end good servixe provider also big thanks for enginer Beyan very kind Regards HDV WIMBLEDON
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Posted 1 year ago
Thorough service, left everything spotless.
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Posted 1 year ago
Claudio done a very good job. Also gave me advice on better use the wood stove and what to watch out for as well.
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Posted 1 year ago
Bryan & Andrew at Enviroflame - efficient, clean and very friendly chimney sweep today. Good explanation of the work they had carried out. Happy customer!
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Posted 1 year ago
My chimney was cleaned by Andrew . He was an extremely pleasant young man who took great care to ensure the job was undertaken with minimal mess . He was very willing to answer questions and explain how the machinery worked and the purpose of the smoke test . I would have no hesitation in having him repeat this exercise on a future occasion Mike
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Posted 1 year ago
Bryan, the engineer arrived on time. He was very pleasant and courteous,and explained what he was hoing to do. It was a quick job and he cleaned up well and even shined up the hearth and surround!! Would recommend
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Posted 1 year ago
Very friendly and informative
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Posted 1 year ago
The engineer (Bryan) arrived within the expected timeframe. He was courteous and friendly and put me, the customer, at ease. He explained clearly, and with the right level of detail, what he was going to be doing. He responded quickly, and with clarity, to questions. He did an efficient and effective job and, importantly, left the room in the same condition he found it, having tidied and cleaned after himself.
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Posted 1 year ago
Bryan came and cleaned up the chimney for us in no time! Left it spotless and beautifully clean when done.
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Posted 1 year ago
Bryan did a great job very polite and left everything very clean
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Posted 1 year ago
Bryan and his apprentice, Andrew, did an excellent job with no fuss and no mess !!! Very very very Happy
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Posted 1 year ago
Brian and his apprentice, Andrew, did an excellent job with no fuss and no mess. Both were thoroughly personable and pleasant people to have around. I can’t recommend this firm too highly.
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Posted 1 year ago
Super chimney sweeping service from Bryan and Andrew. Punctual, friendly and neat. Also brilliant service beforehand re booking, payment etc from Amber. Would recommend.
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Posted 1 year ago
Claudio and Andrew were absolutely fantastic and have done a beautiful job. Couldn’t be happier!
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Posted 1 year ago
Jordan and Brian
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Posted 1 year ago
I’m really pleased that I bought my gas fire from Envio-Flame. One year on the after sales service is excellent. In the annual service there was a crack in the coal bed which was promptly replaced without any charge. Envio-Flame is staffed with pleasant helpful people. Special thanks to Jordan, Mandy, Melissa, Amber and others. Very highly recommend this company.
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Posted 1 year ago
When looking for a fire a wood burning place, no place came anywhere near close to the help and support I have had with EnviroFlame. From the initial advice and support with my requirements, right up to the order and delivery, they have been amazing. This was made even better by their prices being more competitive than rival companies. I was espeically impressed with the customer service representative Melissa who has been absolutely amazing with the whole process. I cannot recommend this comany enough. Fiver star customer service and care throughout.
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Posted 1 year ago
Enviro-Flame is rated 4.9 based on 476 reviews