Enviro-Flame Reviews

4.85 Rating 303 Reviews
97 %
of reviewers recommend Enviro-Flame
Merchant Metrics
Customer Service
Communication Channels
Email, Telephone
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Unit 1 Riverside Industrial Park 16 Lyon Road Wimbledon

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Very Efficient, punctual & clean. Explained what was needed with no fuss. Would highly recommend.
Posted 3 years ago
Engineer was good and the hearth is fitted well. Disappointed in the company as the slate was not what was ordered.
Posted 3 years ago
Pros: good advice, mostly good communication, logburner itself is lovely Cons: did seem very expensive for the service they provide although to be fair the quote was not an enormous amount more than a rival company (if you're wondering, I chose Enviroflame over the other on the basis of their friendlier communication). My main upset is that they charged me £100 odd for an initial visit during which they said they'd swept the chimney. However on the day of installing the burner, the chimney liner dislodged enough soot to cover EVERYTHING and I do mean EVERYTHING in my flat (it is open plan). It took me days to clean and some things were permanently stained. If they had warned me, I would have covered everything up. I was very unhappy but the girl who answered the phone the next day just said she was sorry to hear that and basically ended the phonecall.
Posted 3 years ago
The actual annual service of our multifuel stove is carried out efficiently although it is expensive for the work involved. However, getting an appointment is a real drag, it requires numerous phone calls.
Posted 6 years ago
Enviro-Flame is rated 4.85 based on 303 reviews