Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.19

4.2 Rating 3,484 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

Metrics

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

Write Your review

Tell us how Emergency Assist Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The agent I spoke to was helpful and friendly and the pickup truck arrived on time and again was approachable, helpful and efficient”

Helpful Report

Posted 8 years ago

“Very good value for money”

Helpful Report

(17/07/2016) - Posted 8 years ago

“I was picked up and relayed to a garage locally within one hour 30 minutes Which from past experience is faster than many leading well-known companies overall I was very satisfied with the service your company provided to me on this occasion and would not hesitate In recommending you to friends and family”

Helpful Report

Posted 8 years ago

“As it was my first time breaking down I do not have any experiences to compare it too. Service was good apart from getting to the right department via telephone was a nightmare! A man from a local ish garage turned up about 90 minutes after I had rang- car is safe in a garage and I made it home!”

Helpful Report

Posted 8 years ago

“Phone call was answered quickly and the adviser very helpful. Although a Sunday he arranged for a second call on Monday as I was at my destination campsite. The recovery was arranged and a suitable garage found to carry out the work. The service was all I could have wished for in difficult circumstances.”

Helpful Report

Posted 8 years ago

“Recovery arrived after about an hour, which was in line with what I expected. Driver was friendly and efficent. It took about 15 minutes to get the approval to take me to my destination (as it was about 40 miles away). Hassle free, I only had to sign my name on a handheld terminal on arrival. A stressful situation was helped by this service, thanks Sean”

Helpful Report

Posted 8 years ago

“Customer service was excellent (over the telephone) however pick up driver was not very helpful and quite rude! Arrived in under 90 minutes.”

Helpful Report

Posted 8 years ago

“Reasonable response time, issue resolved. Good stuff.”

Helpful Report

Posted 8 years ago

“It was reasonably straightforward to phone through. Recovery arrived within the estimated time. Driver was very polite and explained what was happening - although I would have liked him to show ID and to identify me as the named client particularly as I was alone female driver. I also expected the truck to be branded with the company logo 2together so I was a little confused when the truck wasn't labelled. The driver clearly explained the contracting process though. He was very polite and personable throughout the journey and took time to carefully load and unload my car. A good service overall.”

Helpful Report

Posted 8 years ago

“just bought the policy did not used 2gether breakdown cover yet. I found it easy to enrole at a very competitive premium and am well satisfied with the cover. But will see when time comes to call them, and will update my review again.”

Helpful Report

(10/07/2016) - Posted 8 years ago

“After researching companies for breakdown cover, I decided to choose 2gether as it had really good reviews and was offering a very competitive price. I have only just taken the policy out so can't comment on the service.”

Helpful Report

(10/07/2016) - Posted 8 years ago

“It took me longer time than what I've been told, and the app is very bad, I couldn't sign in to find my policy number. Other than that the driver was very helpful. I appreciate that Thank you”

Helpful Report

Posted 8 years ago

“Very happy with the customer service over the phone from James and also from the recovery driver who was very polite and friendly. However having to wait over two hours for recovery when initially advised within 90 minutes was disappointing.”

Helpful Report

Posted 8 years ago

“the response time took nearly 2 hrs so not great.”

Helpful Report

Posted 8 years ago

“Good service arrived on time friendly staff ,Will recommend to friends . Thumbs up for you guys ????????????”

Helpful Report

Posted 8 years ago

“It took a while for the phone to be answered but overall the service was good”

Helpful Report

Posted 8 years ago

“Its a full cover for a very competive price. There are companys selling at this price, but it is very competive. It gives me peace of mind that I have the cover and won't feel it if I don't get to use it. Atleast I get peace of mind for a low price.”

Helpful Report

(05/07/2016) - Posted 8 years ago

“clear information and no pressure to take out this service. I was pleased what was on offer and made my own decision.”

Helpful Report

(06/07/2016) - Posted 8 years ago

“Professional on the phone but took 90 minutes to arrive. Good service also from the'breakdown man'.”

Helpful Report

Posted 8 years ago

“Only just started not yet received paperwork to early to review .However the easy application was top and response very quick with used details .”

Helpful Report

(06/07/2016) - Posted 8 years ago

Emergency Assist Ltd is rated 4.2 based on 3,484 reviews