Electrical World Reviews

Name: Electrical World
Address: 14 Blackstick RoadKillyhevlin Industrial Estate, ,, Enniskillen
Rating: 4.79

4.8 Rating 19,394 Reviews

96 %

of reviewers recommend Electrical World

Company Reviews

Metrics

Info

4.8

Based on 19,394 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Electrical World:

We are a leading online distributor & wholesaler in four main categories:
-Electrical Supplies & DIY
-Home & Appliances
-Pet Supplies
-Garden & Outdoor

Visit Website

Phone:

2866335045

Email:

sales@electricalworld.com

Location:

14 Blackstick RoadKillyhevlin Industrial Estate, ,
Enniskillen
BT74 4EB

Electrical World 5 star review on 31st August 2025

241

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some electrical cable as my local supplier was out of stock. Was given the impression on Electrical World's website it was in stock for 'fast despatch'. Sadly it took eight days to arrive and two contacts with customer service (both of which took 48hrs to respond). I had to buy elsewhere (as my house was without power) and when enquiring about sending it back I was told it would be at my expense (it's very heavy ). < I'm not sure this is legit but I don't have the inclination to battle for a refund. So the cable (which is probably fine) is now just sitting in my shed.”

Helpful Report

Posted 1 year ago

Dear Reviewer, Thank you for your candid 3-star review. We're sorry to hear about the delays in delivery and your experience with customer service. We strive to ensure that our customers receive their orders promptly, and we apologize for falling short in your case. Regarding the return process, we understand how frustrating that can be, especially with heavy items. Your feedback is crucial, and we will certainly take it into consideration as we aim to enhance our services. If there's anything we can do to improve your experience or if you have further questions, please reach out to us. Best wishes, Hannah

Posted 1 year ago

“I ordered Christmas outdoor Lights,they came in a few days and I’m very pleased with them”

Helpful Report

Posted 1 year ago

Dear Teresa, Thank you for your fantastic 5-star review! We’re thrilled to hear that your Christmas outdoor lights arrived promptly and that you’re pleased with them. If you ever need anything else, feel free to reach out. Best regards, Hannah

Posted 1 year ago

“great stock range great prices quick delivery”

Helpful Report

Posted 1 year ago

Dear Graham, Thank you for your stellar 5-star review! We’re thrilled to hear that you found our stock range impressive and our prices great. Quick delivery is something we strive for, so it’s wonderful to see it appreciated! If you ever need assistance in the future, feel free to reach out. Best regards, Hannah

Posted 1 year ago

“Good value, received a little later than expected but appreciate the time of year would possibly delay things. However the emails were confusing as even after received parcel had emails saying delay in dispatching order 🤷🏻‍♀️”

Helpful Report

Posted 1 year ago

Dear Alan, Thank you for your wonderful 5-star review! We’re glad to hear that you found our service to be good value, and we appreciate your understanding regarding any delays during this time of year. We’re sorry for any confusion caused by our emails – your feedback helps us improve. If there's anything more we can assist you with, please reach out! Best regards, Hannah

Posted 1 year ago

“Great service Happy out”

Helpful Report

Posted 1 year ago

Dear Sean, Thank you for your amazing 5-star review! We're so glad to hear that you’re happy with our service. Your satisfaction means the world to us, and we appreciate your positive feedback! If you ever need assistance again, please don’t hesitate to get in touch. Best regards, Hannah

Posted 1 year ago

“Just loved these butt buckets! Far far stronger than the ones you get in some shops!”

Helpful Report

Posted 1 year ago

Dear Jacqueline, Thank you so much for your fantastic 5-star review! We're delighted to hear that you love the butt buckets and that you find them stronger than those available in other shops. Your feedback truly motivates us, and we appreciate your support! If you ever need anything else, just let us know. Best regards, Hannah

Posted 1 year ago

“Good quality item”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you for your excellent 5-star review! We're thrilled to know that you are satisfied with the quality of your item. Your feedback is incredibly important to us, and we appreciate your support. If you have any questions or need further assistance, please don't hesitate to reach out! Best regards, Hannah

Posted 1 year ago

“I ordered 2 battery terminators from Electrical World as I could not source them in a store near me. I found them advertised on the Electrical World website, ordered them with ease and was very pleased with the delivery of the order. Thank you, I'll definitely order again from Electrical World.”

Helpful Report

Posted 1 year ago

Dear Noreen, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our website easy to navigate and that your order arrived promptly. Your satisfaction is our top priority, and it’s wonderful to know you’ll be shopping with us again. If you have any further needs or questions, don’t hesitate to reach out! Best regards, Hannah

Posted 1 year ago

“Would highly recommend. Fast delivery. No issues thank you .”

Helpful Report

Posted 1 year ago

Dear Rose, Thank you for your amazing 5-star review! We are thrilled to hear that you experienced fast delivery and faced no issues. Your recommendation means a lot to us, and we look forward to serving you again in the future. If you need anything, feel free to reach out! Best regards, Hannah

Posted 1 year ago

“The item I ordered hasn’t arrived. Customer service is not very tesponsive.”

Helpful Report

Posted 1 year ago

Dear Gillian, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience caused by your order not arriving as expected. We understand how important timely deliveries are, and it is frustrating when things don’t go as planned. We encourage you to contact our customer service team for assistance, as we are committed to resolving this issue for you. Your feedback is invaluable to us, and we appreciate your patience during this time. Best regards, Hannah Customer Service Team Electrical World

Posted 1 year ago

“Very efficient”

Helpful Report

Posted 1 year ago

Dear Sandra, Thank you for your wonderful 5-star review! We’re delighted to hear that you found our service very efficient. Your feedback inspires us to keep delivering the best possible experience. If there's anything more we can assist you with, please feel free to reach out! Best regards, Hannah

Posted 1 year ago

“..........”

Helpful Report

Posted 1 year ago

Dear Emily, Thank you for your fantastic 5-star review! We’re so glad to hear that you found our service excellent and the value great. Your appreciation truly motivates us to keep improving. If there's anything else we can do for you or any questions you have, just let us know! Best regards, Hannah

Posted 1 year ago

“I place an order month before still not received very very bad service”

Helpful Report

Posted 1 year ago

Dear Naveed, Thank you for your feedback. We sincerely apologize for the delay in receiving your order, and we understand how frustrating this must be for you. Your experience is important to us, and we want to ensure that we address this issue promptly. Please reach out to our customer service team, and we will do our best to assist you moving forward. We appreciate your patience and understanding during this time. Best regards, Hannah Customer Service Team Electrical World

Posted 1 year ago

“Speedy delivery. Great price. Bought an LED rechargeable worklight. It's extremely bright and the magnetic back is very useful. Very happy.”

Helpful Report

Posted 1 year ago

Dear Deborah, Thank you for your fantastic 5-star review! We're thrilled to hear that you enjoyed speedy delivery and found our LED rechargeable worklight extremely bright and useful. Your satisfaction is our priority, and we truly appreciate your kind words. If you have any questions or need further assistance, don’t hesitate to reach out! Best regards, Hannah

Posted 1 year ago

“Excellent service and great value”

Helpful Report

Posted 1 year ago

Dear Richard, Thank you for your amazing 5-star review! We're thrilled to hear that you experienced excellent service and found great value with us. Your satisfaction is what we strive for, and your feedback is greatly appreciated. If you need anything further, don’t hesitate to get in touch! Best regards, Hannah

Posted 1 year ago

“Excellent quality products for a very reasonable price. I would highly recommend this shop to everyone. I had a hassle free transaction and delivered to my door. I have already recommended this shop to my family members and close friends.”

Helpful Report

Posted 1 year ago

Dear Christopher, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you found our products to be of excellent quality and reasonably priced. Your recommendation to family and friends means the world to us! If you ever need assistance or have any questions, please feel free to reach out. Best regards, Hannah

Posted 1 year ago

“Very prompt. Service and delivery”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for your fantastic 5-star review! We're so glad to hear that you found our service and delivery to be prompt. Your satisfaction is our top priority, and we appreciate your feedback. If there's anything more we can assist you with, just let us know! Best regards, Hannah

Posted 1 year ago

“Price great, product functional and tough, delivery lengthy. Overall very satisfied”

Helpful Report

Posted 1 year ago

Dear Anthony, Thank you for your thoughtful 4-star review! We're glad to hear that you find our prices great and that the product meets your expectations for functionality and toughness. We apologize for the lengthy delivery time and appreciate your feedback as it helps us improve. If there's anything else we can assist you with, please don't hesitate to reach out. Best regards, Hannah

Posted 1 year ago

“Was informed of my order every step of the way and it was delivered at the time they had given. Excellent service”

Helpful Report

Posted 1 year ago

Dear John, Thank you for your excellent 5-star review! We're thrilled to hear that you appreciated the timely updates on your order and that it arrived right when we said it would. Providing outstanding service is what we strive for every day! If you have any questions or need assistance in the future, don't hesitate to reach out. Best regards, Hannah

Posted 1 year ago

“Prompt,well packed.”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for your wonderful 5-star review! We're delighted to hear that you were pleased with the promptness and packaging of your order. Ensuring a great experience is our top priority! If you need anything else, feel free to reach out. Best regards, Hannah

Posted 1 year ago

Electrical World is rated 4.8 based on 19,394 reviews