Electrical World Reviews

Name: Electrical World
Address: 14 Blackstick RoadKillyhevlin Industrial Estate, ,, Enniskillen
Rating: 4.79

4.8 Rating 19,072 Reviews

96 %

of reviewers recommend Electrical World

Company Reviews

Metrics

Info

4.8

Based on 19,072 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Electrical World:

We are a leading online distributor & wholesaler in four main categories:
-Electrical Supplies & DIY
-Home & Appliances
-Pet Supplies
-Garden & Outdoor

Visit Website

Phone:

2866335045

Email:

sales@electricalworld.com

Location:

14 Blackstick RoadKillyhevlin Industrial Estate, ,
Enniskillen
BT74 4EB

Electrical World 5 star review on 13th May 2025

Larry Law

Electrical World 5 star review on 5th February 2025

Andrew Challoner

Electrical World 5 star review on 18th January 2025

Gerald Jones

237

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always the cheapest price for the my dog’s food. Always good customer service. Delivery a little slow and even when I paid for express it was pretty slow. So I now need to plan my orders well in advance.”

Helpful Report

Posted 3 days ago

Dear Ina, Thank you for your thoughtful 4-star review! We’re so glad to hear that you consistently find the best prices for your dog’s food and appreciate our customer service. We apologize for the delivery delays and appreciate your patience. Planning ahead is a great strategy, and we’re here to help make your future orders smooth and timely. Best wishes, Hannah

Posted 2 days ago

“Good product and great price with prompt delivery”

Helpful Report

Posted 3 weeks ago

Dear John, Thank you for your great 4-star review! We're pleased to hear that you found our product to be good and priced well, along with prompt delivery. Your feedback is truly appreciated, and we hope to continue exceeding your expectations! Best wishes, Hannah

Posted 2 weeks ago

“Items were a good price delivery wasn't very fast but better than some places. Will order from them again”

Helpful Report

Posted 3 weeks ago

Dear Sarah, Thank you for your thoughtful 4-star review! We're glad to hear that you found our prices to be good and that your delivery experience was better than some. We always strive to improve, and your feedback means a lot to us. We look forward to serving you again in the future! Best wishes, Hannah

Posted 2 weeks ago

“Very good to buy from quick and easy purchase and delivery, lots of emails keeping me upto date when my item would arrive”

Helpful Report

Posted 1 month ago

Dear Gerard, Thank you for your wonderful 4-star review! We're delighted to hear that your purchase experience was quick and easy, and that our updates kept you informed about your delivery. Your feedback is invaluable as we continue to enhance our services. We appreciate your support and look forward to assisting you again soon! Best regards, Hannah

Posted 1 month ago

“My purchase was good value and arrived promptly only problem was the original packaging ( not the postal packaging.) was very damp with instruction booklet also very damp I let the product dry out for a few day before using it”

Helpful Report

Posted 1 month ago

Dear Customer, Thank you for your insightful 4-star review! We're glad to hear that you found your purchase to be a good value and that it arrived promptly. We sincerely apologize for the issues you experienced with the damp packaging and instruction booklet. We appreciate your understanding and patience in allowing the product to dry out before use. Your feedback helps us improve our processes, and we look forward to serving you better in the future! Best regards, Hannah

Posted 1 month ago

“Honesty is the best policy. Placed my order then only received half the actual order with no acknowledgement of this. After several emails was told the rest of my order was on a back order would rather have had the full order all at once than in 2 parts, I did get a 5% refund. Service & communication could have been better. Love these surveys yet giving an unsatisfactory review will not put you in the draw pointless offering this.”

Helpful Report

Posted 2 months ago

Dear Mariam, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced regarding your order. We understand how frustrating it can be to receive a partial order without clear communication, and we appreciate your patience as we worked to resolve the issue. Your comments on service and communication are noted, and we'll strive to improve in those areas. We're glad to hear that you appreciated the refund, and we hope to serve you better in the future. Best regards, Hannah

Posted 2 months ago

“Have a good range of products on their website, are responsive and helpful to my emails. Only suggestion would be a better website to match competitors e.g. download invoices directly from site.”

Helpful Report

Posted 2 months ago

Dear Lara, Thank you for your thoughtful 4-star review! We're glad to hear that you find our product range satisfactory and that our team was responsive and helpful with your inquiries. Your suggestion about improving our website to enhance user experience is greatly appreciated; we’re always looking for ways to improve and your feedback is invaluable. We look forward to serving you again and hope to impress you even more next time! Best regards, Hannah

Posted 2 months ago

“It was simple and came when expected”

Helpful Report

Posted 2 months ago

Dear Shabina, Thank you for your wonderful 4-star review! We’re thrilled to hear that your experience was simple and that your order arrived as expected. Your feedback is invaluable, and we appreciate you taking the time to share it. If there’s anything we can do to improve your next experience, please let us know! Best regards, Hannah

Posted 2 months ago

“I ordered a tube light. Unfortunately, the item arrived damaged. When I reported this to Electrical World they promptly offered me a replacement or a refund.”

Helpful Report

Posted 3 months ago

Dear Jim, Thank you for your thoughtful 4-star review! We're glad to hear that our team responded promptly to your situation. We aim to ensure that all our customers have a positive experience, and we appreciate your feedback. If there's anything more we can do for you, please let us know. We look forward to having the opportunity to serve you again! Best regards, Hannah

Posted 3 months ago

“My order came very quickly however it was broken on arrival but I had a replacement within 2 days . They even emailed me about the order on a Sunday so if someone’s customer service is that good I wouldn’t hesitate order from them.”

Helpful Report

Posted 3 months ago

Dear Customer, Thank you for your great 4-star review! We're glad to hear that your order arrived quickly and that our team was able to provide a swift replacement for the issue you experienced. It's always our goal to ensure excellent customer service, even on weekends, and your feedback confirms that we are on the right track. We appreciate your support and look forward to serving you again! Best regards, Hannah

Posted 3 months ago

“Good price good product fast delivery 👍👍”

Helpful Report

Posted 3 months ago

Dear Wesley, Thank you for your wonderful 4-star review! We're delighted to hear that you found our prices and products satisfactory and that the delivery was fast. Your feedback is very much appreciated, and we look forward to serving you again in the future! Best regards, Hannah

Posted 3 months ago

“Order Gas heater arrived very fast . Good prices”

Helpful Report

Posted 3 months ago

Dear John, Thank you for your great 4-star review! We’re pleased to hear that your gas heater arrived quickly and that you found our prices to be good. Your feedback is important to us, and we look forward to providing you with an even better experience next time! Best regards, Hannah

Posted 3 months ago

“I had to find a pull switch that matched the original. Thanks to Electrical World I eventually found an exact match reasonably priced and shipped in quick time. Thank you.”

Helpful Report

Posted 3 months ago

Dear Michael, Thank you for your wonderful 4-star review! We're delighted to hear you found the exact pull switch you were looking for at a reasonable price, and that it arrived quickly. Your feedback is greatly appreciated, and we hope to continue providing you with great service. We look forward to assisting you again in the future! Best regards, Hannah

Posted 3 months ago

“Arrived on time and had no problems with the process”

Helpful Report

Posted 3 months ago

Dear Jane, Thank you for your great 4-star review! We’re pleased to hear that your order arrived on time and that the process went smoothly. Your feedback is invaluable to us as we strive for perfection. We hope to continue providing you with excellent service in the future! Best regards, Hannah

Posted 3 months ago

“Great service and products”

Helpful Report

Posted 3 months ago

Dear Cillian, Thank you for your wonderful 4-star review! We’re thrilled to hear that you had a great experience with our service and products. Your feedback is invaluable to us, and we’re committed to maintaining high standards in all we do. We hope to see you again soon! Best regards, Hannah

Posted 3 months ago

“Easy site to negotiate. Found item I was looking for only from this company. Great service and informative e mails re my order. Would buy from them again. D. Llewellyn”

Helpful Report

Posted 3 months ago

Dear D. Llewellyn, Thank you for your fantastic 4-star review! We're delighted to hear that you found our site easy to navigate and that we had the item you were looking for. It's great to know that our service and order updates met your expectations. We truly appreciate your loyalty and look forward to assisting you with your future purchases. Best regards, Hannah

Posted 3 months ago

“Second time ordering from EW. Items ordered were shipped quickly and received in record time. Will order again in future”

Helpful Report

Posted 3 months ago

Dear Karen, Thank you for your wonderful 4-star review! We're thrilled to hear that you had a speedy shipping experience and that you're already planning to order from us again. Your continued support means a lot to us! We appreciate your feedback and are here to help whenever you need us. Looking forward to serving you again at Electrical World in the future! Best regards, Hannah

Posted 3 months ago

“Stock options are good. Delivery was quick. Website is difficult to navigate and search for items. If you know exactly what you want or need it is fine but searching options is difficult.”

Helpful Report

Posted 3 months ago

Dear Simon, Thank you for your thoughtful 4-star review! We're pleased to hear that you found our stock options satisfactory and that your delivery was quick. We understand that navigating our website can be a challenge, and we appreciate your feedback regarding the search functionality. We're continuously working to improve our user experience, so your insights are invaluable. Thank you for your support, and we hope to see you back at Electrical World soon! Best regards, Hannah

Posted 3 months ago

“Very effective boot cleaner easy to use for soles and sides of boots”

Helpful Report

Posted 3 months ago

Dear Noel, Thank you for your great 4-star review! We’re excited to hear that you find our boot cleaner effective and easy to use for both soles and sides. Your feedback is invaluable to us, and we appreciate your support. We look forward to serving you again soon! Thank you for choosing Electrical World. Best regards, Hannah

Posted 3 months ago

“Simple ordering process, timely delivery and generally an efficient service.”

Helpful Report

Posted 4 months ago

Dear Noel, Thank you for your wonderful 4-star review! We're glad to hear that you found our ordering process simple, enjoyed timely delivery, and experienced our efficient service. Your feedback is invaluable, and we strive to keep improving. We look forward to serving you again soon! Thank you for choosing Electrical World. Best regards, Hannah

Posted 3 months ago

Electrical World is rated 4.8 based on 19,072 reviews