Electrical World Reviews

Name: Electrical World
Address: 14 Blackstick RoadKillyhevlin Industrial Estate, ,, Enniskillen
Rating: 4.79

4.8 Rating 19,185 Reviews

96 %

of reviewers recommend Electrical World

Company Reviews

Metrics

Info

4.8

Based on 19,185 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Electrical World:

We are a leading online distributor & wholesaler in four main categories:
-Electrical Supplies & DIY
-Home & Appliances
-Pet Supplies
-Garden & Outdoor

Visit Website

Phone:

2866335045

Email:

sales@electricalworld.com

Location:

14 Blackstick RoadKillyhevlin Industrial Estate, ,
Enniskillen
BT74 4EB

Electrical World 5 star review on 2nd August 2025

240

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was nice an easy the process to buy online and the delivery was on time, so nothing to complaint.”

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Posted 1 day ago

“The selection is awesome. The prices are competitive. However, my order was missing one item, which is going to be shipped soon. So far, so good.”

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Posted 1 day ago

“Item came in time and look good value for money.”

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Posted 4 days ago

Dear Tony, Thank you for your great 4-star review! We're pleased to hear that your item arrived on time and that you found it to be a good value for money. Your feedback is invaluable to us, and we look forward to serving you again in the future. Warm regards, Hannah

Posted 4 days ago

“Great product, delivery quick, no problems at all”

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Posted 5 days ago

Dear Laura, Thank you for your wonderful 4-star review! We're so glad to hear that you had a great product experience and that the delivery was quick and smooth. Your satisfaction means a lot to us, and we appreciate your feedback. Warm regards, Hannah

Posted 4 days ago

“Great value for money. Quick no mess delivery”

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Posted 2 weeks ago

Dear Edmond, Thank you for your wonderful 4-star review! We're delighted to hear that you found great value in our offerings and that our delivery was quick and mess-free. Your feedback is invaluable to us and motivates our team to keep striving for excellence. We appreciate your support and look forward to serving you again! Warm regards, Hannah

Posted 1 week ago

“The customer service after purchasing the product was very good, with responses coming through really quickly. It made the whole experience smooth and reassuring. I appreciate the prompt and helpful support from the team.”

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Posted 2 weeks ago

Dear Saad, Thank you for your great 4-star review! We’re so pleased to hear that our customer service made your experience smooth and reassuring. Your appreciation for our quick and helpful support truly means a lot to us. We're always here to assist you and look forward to serving you again in the future! Warm regards, Hannah

Posted 1 week ago

“Excellent price and good communication. I have a repeat order and each month not all items are available, which is why I’ve given 4 stars.”

Helpful Report

Posted 2 weeks ago

Dear Shirley, Thank you for your wonderful review and for highlighting our excellent prices and communication! We're glad to have you as a repeat customer and appreciate your patience with the availability of items. Your feedback is invaluable, and we will continue to work on ensuring a smoother experience for you in the future. We look forward to serving you again! Warm regards, Hannah

Posted 1 week ago

“The service is good and the delivery is on time”

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Posted 3 weeks ago

Dear Alan, Thank you for your positive 4-star review! We're glad to hear that you found our service good and appreciated the timely delivery. Your feedback is important to us, and we strive to keep improving. We look forward to serving you again in the future! Warm regards, Hannah

Posted 1 week ago

“Easy order etc only bloop was no delivery notice just arrived 😀”

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Posted 3 weeks ago

Dear Ian, Thank you for your great 4-star review! We're glad to hear that you found the ordering process easy. We appreciate your feedback about the delivery notice and will work on improving that experience. We look forward to serving you again! Warm regards, Team Electrical World

Posted 3 weeks ago

“Just as I ordered and arrived promptly - thanks”

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Posted 1 month ago

Dear Jane, Thank you for the wonderful 4-star review! We're glad to hear that your order arrived promptly and as expected. Your satisfaction means a lot to us, and we hope to serve you again soon! Warm regards, Hannah

Posted 1 month ago

“Always the cheapest price for the my dog’s food. Always good customer service. Delivery a little slow and even when I paid for express it was pretty slow. So I now need to plan my orders well in advance.”

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Posted 2 months ago

Dear Ina, Thank you for your thoughtful 4-star review! We’re so glad to hear that you consistently find the best prices for your dog’s food and appreciate our customer service. We apologize for the delivery delays and appreciate your patience. Planning ahead is a great strategy, and we’re here to help make your future orders smooth and timely. Best wishes, Hannah

Posted 2 months ago

“Good product and great price with prompt delivery”

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Posted 2 months ago

Dear John, Thank you for your great 4-star review! We're pleased to hear that you found our product to be good and priced well, along with prompt delivery. Your feedback is truly appreciated, and we hope to continue exceeding your expectations! Best wishes, Hannah

Posted 2 months ago

“Items were a good price delivery wasn't very fast but better than some places. Will order from them again”

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Posted 2 months ago

Dear Sarah, Thank you for your thoughtful 4-star review! We're glad to hear that you found our prices to be good and that your delivery experience was better than some. We always strive to improve, and your feedback means a lot to us. We look forward to serving you again in the future! Best wishes, Hannah

Posted 2 months ago

“Very good to buy from quick and easy purchase and delivery, lots of emails keeping me upto date when my item would arrive”

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Posted 3 months ago

Dear Gerard, Thank you for your wonderful 4-star review! We're delighted to hear that your purchase experience was quick and easy, and that our updates kept you informed about your delivery. Your feedback is invaluable as we continue to enhance our services. We appreciate your support and look forward to assisting you again soon! Best regards, Hannah

Posted 3 months ago

“My purchase was good value and arrived promptly only problem was the original packaging ( not the postal packaging.) was very damp with instruction booklet also very damp I let the product dry out for a few day before using it”

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Posted 3 months ago

Dear Customer, Thank you for your insightful 4-star review! We're glad to hear that you found your purchase to be a good value and that it arrived promptly. We sincerely apologize for the issues you experienced with the damp packaging and instruction booklet. We appreciate your understanding and patience in allowing the product to dry out before use. Your feedback helps us improve our processes, and we look forward to serving you better in the future! Best regards, Hannah

Posted 3 months ago

“Honesty is the best policy. Placed my order then only received half the actual order with no acknowledgement of this. After several emails was told the rest of my order was on a back order would rather have had the full order all at once than in 2 parts, I did get a 5% refund. Service & communication could have been better. Love these surveys yet giving an unsatisfactory review will not put you in the draw pointless offering this.”

Helpful Report

Posted 4 months ago

Dear Mariam, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced regarding your order. We understand how frustrating it can be to receive a partial order without clear communication, and we appreciate your patience as we worked to resolve the issue. Your comments on service and communication are noted, and we'll strive to improve in those areas. We're glad to hear that you appreciated the refund, and we hope to serve you better in the future. Best regards, Hannah

Posted 4 months ago

“Have a good range of products on their website, are responsive and helpful to my emails. Only suggestion would be a better website to match competitors e.g. download invoices directly from site.”

Helpful Report

Posted 4 months ago

Dear Lara, Thank you for your thoughtful 4-star review! We're glad to hear that you find our product range satisfactory and that our team was responsive and helpful with your inquiries. Your suggestion about improving our website to enhance user experience is greatly appreciated; we’re always looking for ways to improve and your feedback is invaluable. We look forward to serving you again and hope to impress you even more next time! Best regards, Hannah

Posted 4 months ago

“It was simple and came when expected”

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Posted 5 months ago

Dear Shabina, Thank you for your wonderful 4-star review! We’re thrilled to hear that your experience was simple and that your order arrived as expected. Your feedback is invaluable, and we appreciate you taking the time to share it. If there’s anything we can do to improve your next experience, please let us know! Best regards, Hannah

Posted 4 months ago

“I ordered a tube light. Unfortunately, the item arrived damaged. When I reported this to Electrical World they promptly offered me a replacement or a refund.”

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Posted 5 months ago

Dear Jim, Thank you for your thoughtful 4-star review! We're glad to hear that our team responded promptly to your situation. We aim to ensure that all our customers have a positive experience, and we appreciate your feedback. If there's anything more we can do for you, please let us know. We look forward to having the opportunity to serve you again! Best regards, Hannah

Posted 5 months ago

“My order came very quickly however it was broken on arrival but I had a replacement within 2 days . They even emailed me about the order on a Sunday so if someone’s customer service is that good I wouldn’t hesitate order from them.”

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Posted 5 months ago

Dear Customer, Thank you for your great 4-star review! We're glad to hear that your order arrived quickly and that our team was able to provide a swift replacement for the issue you experienced. It's always our goal to ensure excellent customer service, even on weekends, and your feedback confirms that we are on the right track. We appreciate your support and look forward to serving you again! Best regards, Hannah

Posted 5 months ago

Electrical World is rated 4.8 based on 19,185 reviews