Electrical World Reviews

Name: Electrical World
Address: 14 Blackstick RoadKillyhevlin Industrial Estate, ,, Enniskillen
Rating: 4.79

4.8 Rating 19,372 Reviews

96 %

of reviewers recommend Electrical World

Company Reviews

Metrics

Info

4.8

Based on 19,372 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Electrical World:

We are a leading online distributor & wholesaler in four main categories:
-Electrical Supplies & DIY
-Home & Appliances
-Pet Supplies
-Garden & Outdoor

Visit Website

Phone:

2866335045

Email:

sales@electricalworld.com

Location:

14 Blackstick RoadKillyhevlin Industrial Estate, ,
Enniskillen
BT74 4EB

Electrical World 5 star review on 31st August 2025

241

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent in an order on the 19th of November I ordered 11 lights & 11 bulbs. I got delivered 1 light & 11 bulbs. And the order then said completed. As of the 29th of November I still hadn't received my order. They're taking orders that they can't fill. Communication is either to a bot or pre written text responses . The rest of My order arrived on the 1st December. Never again would I buy off them. And I do not recommend them. I managed to go to screwfix & get the same lights ordered & arrived in the next day.”

Helpful Report

Posted 2 weeks ago

Hello Thank you for taking the time to leave feedback on multiple platforms. We’re genuinely sorry for the frustration caused by the split delivery of your order and the confusion this created. Your order was dispatched in more than one parcel due to stock availability at the time, which unfortunately resulted in part of the order arriving earlier than the remainder. While the balance of your items was delivered shortly afterwards, we completely understand that this was inconvenient and not the experience you expected. We also apologise if our communication felt impersonal — we aim to respond as quickly and clearly as possible, and we’re continuously working to improve this. Your comments have been noted and will be used to help us improve our service going forward. We appreciate you sharing your experience and are sorry to hear that we fell short on this occasion. Kind regards, Hannah

Posted 1 week ago

“Great service”

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Posted 2 weeks ago

Hi Tracy, Thanks for the 5/5 review. We’re glad you had great service. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 1 week ago

“Surprised how quickly we received the order (and very pleased!), the recipient was so very happy with it(and early Christmas present to remind them of home 🍀)”

Helpful Report

Posted 2 weeks ago

Hi there, Thanks for the 5/5 review. We’re glad the order arrived quickly and the recipient is happy with the early Christmas present. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 1 week ago

“Great products, great service.”

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Posted 2 weeks ago

Hi Andrew, Thanks for the 5/5 review. We’re glad you’re happy with the products and service. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 1 week ago

“Excellent company to dral with, greaf communication frpm my oder bring placed to delivery. Would highly reccommend”

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Posted 2 weeks ago

Hi Andy, Thanks for the 5/5 review. We’re glad you found the communication great from order placement to delivery. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 1 week ago

“Best prices and fast delivery”

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Posted 2 weeks ago

Hi Martynas, Thanks for the 5/5 review. We’re glad you found our prices competitive and delivery fast. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 1 week ago

“The process of ordering was simple,great value and extremely prompt delivery. The items I ordered were of excellent quality.I would highly recommend Electrical World.”

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Posted 2 weeks ago

“Very fast and efficient service, quickly delivered”

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Posted 2 weeks ago

Hi Dermot, Thanks for the 5/5 review. We’re glad you found our service fast and efficient and that the delivery was quick. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 1 week ago

“Hello the purchase went well and rather quick BR Erik”

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Posted 2 weeks ago

Hi Erik, Thanks for the 4-star review. We’re glad the purchase went well and quick. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 1 week ago

“Swift delivery of plaster wall sconces. Good product.”

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Posted 2 weeks ago

Hi Olivia, Thanks for the 4-star review. We’re glad the plaster wall sconces arrived swiftly and you’re happy with the product. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 2 weeks ago

“Received those connectors. They are doing the job that they are rated for. The smaller inter connectors should use (extra) ferrules on the wires to ensure the most secure electrical connection. Use maximum torque on the electrical screws to ensure lowest resistance connection.”

Helpful Report

Posted 2 weeks ago

Hi Joseph, Thanks for the 4-star review. We're glad the connectors are doing the job and appreciate your tip about ferrules and torque for the best connection. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 2 weeks ago

“Very happy with my purchase and service. Would definitely buy from electrical world again.”

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Posted 2 weeks ago

Hi Mike, Thanks for the 5-star review. We’re glad you’re very happy with your purchase and service. If you need anything else, we’re here to help. Thank you for choosing Electrical World Kind regards, Hannah

Posted 2 weeks ago

“The products I ordered were dispatched and delivered in a very short time. Very efficient service.”

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Posted 2 weeks ago

Hi there, Thanks for the 5-star review. We’re glad the products were dispatched and delivered quickly and that you found our service very efficient. If you need anything else, we’re here to help. Thank you for choosing Electrical World Kind regards, Hannah

Posted 2 weeks ago

“Order not arrived after 2 weeks of tracking still not received, contacted customer service and keep getting the same response saying I need to wait... Not sure I will ever recieve this order, such a shame now in the banks hand to get my money back.”

Helpful Report

Posted 3 weeks ago

Hi there, We’re really sorry to hear your order hasn’t arrived after two weeks. We understand how frustrating this is and apologise that this happened. We can see that our customer service team have now resolved this for you Kind regards, Hannah

Posted 2 weeks ago

“Problem free purchase. Delivered on time. Very pleased with my purchase, once again.”

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Posted 3 weeks ago

Hi Stephen, Thanks for the 5-star review. We’re glad the purchase was problem-free and delivered on time, and that you’re pleased once again. If you need anything else, we’re here to help. Thank you for choosing Electrical World Kind regards, Hannah

Posted 2 weeks ago

“From the start ordered 25kg of childrens play sand Got delivered something dodgey 10kg of sand definitely not childrens play sand in a delivery bag with no original packaging although evri said they havent delivered my parcel yet, no idea why someone delived this suspect sand, Still haven't received my order not sure if it's this company or evri but somthing isn't right. When will I get my order.”

Helpful Report

Posted 3 weeks ago

Hi Sabrina, We’re really sorry for the trouble with your order and the confusion around delivery. We can see that our team have been in touch with you to resolve this Kind regards, Hannah

Posted 2 weeks ago

“12 days and still no order it's dog food that I need it now... They are using everi Not good.”

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Posted 3 weeks ago

Hi Karen, Thank you for taking the time to leave a review. We’re sorry for the delay and the frustration this has caused. We can see that our customer service team have been in contact with you and arranged for a replacement to be sent Best wishes Hannah

Posted 2 weeks ago

“A fabulous fast service with exactly what I ordered fully impressed”

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Posted 4 weeks ago

Hi Gerry, Thanks for the 5-star review. We’re glad the service was fast and exactly what you ordered—fully impressed indeed. If you need anything else, we’re here to help. Thank you for choosing Electrical World Kind regards, Hannah

Posted 3 weeks ago

“Delivery was very punctual and the price very reasonable for good quality product”

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Posted 1 month ago

Hi Andrew, Thanks for the 5-star review. We’re glad delivery was punctual and the price reasonable for a good quality product. If you need anything else, we’re here to help. Thank you for choosing Electrical World Kind regards, Hannah

Posted 3 weeks ago

“Order two lots of peat fuel and will definitely be ordering more.”

Helpful Report

Posted 1 month ago

Hi Martin, Thanks for the 5-star review. We’re glad you’re happy with the peat fuel and that you’ll be ordering more. If you need anything else, we’re here to help. Thank you for choosing Electrical World Kind regards, Hannah

Posted 3 weeks ago

Electrical World is rated 4.8 based on 19,372 reviews