Electrical World Reviews

Name: Electrical World
Address: 14 Blackstick RoadKillyhevlin Industrial Estate, ,, Enniskillen
Rating: 4.79

4.8 Rating 19,246 Reviews

96 %

of reviewers recommend Electrical World

Company Reviews

Metrics

Info

4.8

Based on 19,246 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Electrical World:

We are a leading online distributor & wholesaler in four main categories:
-Electrical Supplies & DIY
-Home & Appliances
-Pet Supplies
-Garden & Outdoor

Visit Website

Phone:

2866335045

Email:

sales@electricalworld.com

Location:

14 Blackstick RoadKillyhevlin Industrial Estate, ,
Enniskillen
BT74 4EB

Electrical World 5 star review on 31st August 2025

241

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered my product on the 9th of September and still haven't received it ...sent two emails and no response”

Helpful Report

Posted 2 days ago

Dear Susan, I’m truly sorry to hear that you have not yet received your order, and I understand how frustrating that must be. Our team strives to provide timely communication, and I apologize for the lack of response to your emails. Please know that your feedback is valuable and will help us improve our service. Thank you for your patience as we work to resolve this issue for you. Warm regards, Hannah

Posted 1 day ago

“Fast shipping for stock items.”

Helpful Report

Posted 1 week ago

Dear Customer, Thank you for your positive review! We're thrilled to hear that you experienced fast shipping for your stock items. Your feedback is truly appreciated, and we look forward to serving you again in the future! Best regards, Hannah

Posted 1 week ago

“Great product”

Helpful Report

Posted 1 week ago

Dear Rachel, Thank you for your wonderful 5-star review! We’re so glad to hear that you’re enjoying the product. Your satisfaction means everything to us, and we appreciate your support! Warm regards, Hannah

Posted 1 week ago

“Communication very poor. Im still waiting on a reply to a query. Delivery was excellent.”

Helpful Report

Posted 1 week ago

Dear William, Thank you for your valuable feedback! We're glad to hear that you had an excellent delivery experience. We apologize for the delay in our communication and appreciate your patience as we work to improve this aspect. Your concerns are important to us, and we're here to assist you. Best wishes, Hannah

Posted 1 week ago

“Great service and prompt delivery”

Helpful Report

Posted 1 week ago

Dear Customer, Thank you for your fantastic 5-star review! We're delighted to hear that you enjoyed our service and experienced prompt delivery. Your satisfaction is our priority, and we look forward to serving you again soon! Warm regards, Hannah

Posted 1 week ago

“Been looking for a outside tap cover for ages and found them on Electrical world for a reasonable price so ordered 2.”

Helpful Report

Posted 1 week ago

Dear Denise, Thank you for your amazing 5-star review! We're thrilled to hear that you found the outside tap covers you were looking for at a reasonable price. Your support means the world to us, and we can't wait to assist you again! Best wishes, Hannah

Posted 1 week ago

“Easy site to navigate, excellent communication & swift delivery … 10 out of 10 for me.”

Helpful Report

Posted 1 week ago

Dear Nicola, Thank you for your wonderful 5-star review! We’re thrilled to hear that you found our site easy to navigate and appreciated our communication and swift delivery. Your positive feedback means a lot to us, and we’re looking forward to serving you again! Warm regards, Hannah

Posted 1 week ago

“Very easy to deal with at competitive prices.”

Helpful Report

Posted 1 week ago

Dear Gavin, Thank you for your wonderful 5-star review! We’re so pleased to hear that you found it easy to deal with us, and that our prices met your expectations. We truly appreciate your feedback and look forward to serving you again in the future! Best wishes, Hannah

Posted 1 week ago

“Excellent service provided by EW. Great price, fast, easy to order, very well packaged and fast delivery. Recommended seller and would use again.”

Helpful Report

Posted 1 week ago

Dear Eric, Thank you for your amazing 5-star review! We're thrilled to hear that you found our service excellent, and we appreciate your kind words about our pricing, packaging, and delivery speed. Your recommendation means a lot to us, and we can’t wait to assist you again in the future! Warm regards, Hannah

Posted 1 week ago

“Good customer service”

Helpful Report

Posted 1 week ago

Dear Customer, Thank you for your kind 5-star review! We're thrilled to hear that you had a positive experience with our customer service. Your feedback is greatly appreciated, and we can’t wait to assist you again in the future! Warm regards, Hannah

Posted 1 week ago

“Excellent service from Electrical World. So happy with my products.”

Helpful Report

Posted 1 week ago

Dear Customer, Thank you for your fantastic 5-star review! We’re delighted to hear that you are happy with your products and our service. Your satisfaction truly means the world to us, and we look forward to serving you again soon! Warm regards, Hannah

Posted 1 week ago

“Unbeatable value on my recent purchase of a wild bird feeder, great quality also”

Helpful Report

Posted 2 weeks ago

Dear Valerie, Thank you so much for your wonderful 5-star review! We're delighted to hear that you found unbeatable value and great quality in your wild bird feeder. Your satisfaction is incredibly important to us, and we look forward to helping you again soon! Warm regards, Hannah

Posted 2 weeks ago

“Excellent service - from ordering , emails and delivery. Can’t fault and would definitely recommend”

Helpful Report

Posted 2 weeks ago

Dear Rachel, Thank you so much for your amazing 5-star review! We are thrilled to hear that you were pleased with our service from ordering through to delivery. Your recommendation means a lot to us, and we can't wait to serve you again! Warm regards, Hannah

Posted 2 weeks ago

“Very pleased with my purchase. Exactly what I needed”

Helpful Report

Posted 2 weeks ago

Dear Rhonda, Thank you so much for your fantastic 5-star review! We are thrilled to hear that you’re pleased with your purchase and that it was exactly what you needed. Your satisfaction is our priority, and we can’t wait to assist you again in the future! Kind regards, Hannah

Posted 2 weeks ago

“Easy to deal with. Good detail and easy to understand from web page order came quick”

Helpful Report

Posted 2 weeks ago

Dear Kevin, Thank you for your fantastic 5-star review! We're so glad to hear that you found our website easy to navigate and that your order arrived quickly. Your feedback is truly appreciated, and we look forward to assisting you again in the future! Warm regards, Hannah

Posted 2 weeks ago

“Excellent service”

Helpful Report

Posted 2 weeks ago

Dear John, Thank you for your wonderful 5-star review! We're delighted to hear that you experienced excellent service. Your satisfaction is our top priority, and we look forward to providing you with the same great service in the future. Warm regards, Hannah

Posted 2 weeks ago

“Received a damaged product. Unfortunately it was not sufficiently well wrapped for delivery. Offered 10% discount to keep product which is ridiculous if the product is is unusable afterwards. In addition, despite receiving a damaged product, the customer has to bear the burden of organising the return with an post and potentially waiting up to 14 days for a replacement/refund. For damaged items this process should be organised by the company, as customers have already been inconvenienced enough. A replacement should also be sent immediately if this is preferred, as the customer is being inconvenienced once again through no fault of their own. In hindsight I would’ve been better off to request a refund and order again as I would get it quicker! Not good customer service.”

Helpful Report

Posted 2 weeks ago

Hello Julianne Thank you for taking the time to leave your review. We are very sorry that your product arrived damaged and understand your frustration. When items need to be returned, we ask customers to handle the return themselves so they can arrange collection at a time that is convenient for them. We appreciate you bringing this to our attention and thank you for your feedback. Warm regards, Hannah

Posted 2 weeks ago

“I haven't received my delivery yet.”

Helpful Report

Posted 2 weeks ago

Dear Paul, Thank you for your feedback. We’re very sorry for the delay in your delivery. According to our records, your order was delivered on 17th September. We completely understand how frustrating delays can be and appreciate your patience. Please don’t hesitate to get in touch if there are any issues with your order so we can assist you further. Warm regards, Hannah

Posted 2 weeks ago

“So easy to order on this site and they sell everything it's great”

Helpful Report

Posted 2 weeks ago

“Ordered dog food for my pup, wrapped perfectly, good fast delivery and a great price!”

Helpful Report

Posted 3 weeks ago

Dear Monika, Thank you for your amazing 5-star review! We're thrilled to hear that your pup's dog food arrived perfectly wrapped and that you were pleased with our fast delivery and pricing. Your support means a lot to us, and we're excited to serve you again soon! Warm regards, Hannah

Posted 2 weeks ago

Electrical World is rated 4.8 based on 19,246 reviews