Eggshell Reviews

Name: Eggshell
Address: 4 The Quoin Estate, 73 Marlborough Road, Lancing, East Sussex
Rating: 4.25

4.3 Rating 999 Reviews

82 %

of reviewers recommend Eggshell

Company Reviews

Product Reviews

Metrics

4.3

Based on 999 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Eggshell 4 star review on 9th April 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We arranged delivery and the Cocoon half moon chicken house arrived when expected. The half moon is for my mini lop bunny for the time being but eventually will be used for hens. The structure is very light but very well made. I am changing all the locks as they are a bit flimsy and great care needs to be taken if using them in twilight or the dark as it would be easy to think doors are closed when in fact they aren't. The wood is very dry, hardly surprising really considering the dry weather we have had. There are a few splits and cracks, nothing major and nothing that cannot be put right with a bit of wood glue. Overall I am very pleased with it and although the wood is thin, the design is great. If I were to make one myself from scratch, I would use thicker wood, but the overall cost including my time would bring it out to a much more expensive project. I am using Cuprinol colours on it as this brand has been improved to include some oil in the paint, an important fact to bear in mind when treating wood. For anyone concerned about their pets' health, that brand is animal friendly when dry and Osmo is also animal friendly when dry too. I shall use that on the inside of the Cocoon. Lastly, as I don't want this in direct contact with the ground, I am putting the whole lot onto bearers, with the bottoms painted with black bitumen. I do like to get a long life time from my garden structures!”

Helpful Report

Posted 6 years ago

“Pretty easy to assemble the run..good strong wire.. happy with the size and design..good to have two doors and a pitched roof...”

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Posted 6 years ago

“Ordered one, received two, caused lots of consternation......Think instructions not meant for an oap women... Took me nearly all day, but well worth it, looks lovely my only worry is handle that closes door at night is bent and I'm not sure how long it will last.......chickens love it, I've put a flag on top!would send a pickie but don't know how.....”

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Posted 6 years ago

“Quickly delivered and superbly packed. Easily assembled with minimal tools in 90 minutes. We bought a Gertrude with wheels, just remember to fit the wheels before your start the main instructions!”

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Posted 6 years ago

“High Quality product but at a budget price. Pets at Home can’t compete! We purchased the 4 ft ‘Rodger’ hutch and it’s excellent value. Metal floors means no rotting unlike other hutches on the market. Only issue we had was the wooden plinth used to slide the removable tray on was incorrectly placed on one side of the hutch. A quick unscrewing and replacing solved this, may have been a one off manufacturing error. Retiring customer and overall pleased with purchase”

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Posted 6 years ago

“We got this chicken coop and run for 4 guinea pigs and are very happy with it. We have adapted it slightly by covering the ramp because we were concerned they are sufficiently daft to fall off. The item arrived on time, was put together easily. It is better than we expected. We are adding a few bigger bolts but that's probably a reflection of our fox paranoia rather than anything else. Happy customers happy Guinea pigs.”

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Posted 6 years ago

“Easy to order, prompt delivery and easy to set up coop”

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Posted 6 years ago

“Great product well made assembles easily , waterproof cover fits perfectly”

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Posted 6 years ago

“The hutch is if excellent quality & was really easy to assemble.”

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Posted 6 years ago

“All good so far. Prompt delivery. Instructions straightforward. Easy to assemble. Only quibbles: 1. Screw sticking up in tray. Missed wood and jutting out. Rescrewed. 2. Screw ends in part 15 hinged roof sticking through wood. Filed down. Cheers”

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Posted 6 years ago

“Excellent service.the packaging leads you to believe the contents will be good and that is an understatement,it is like a piece of furniture,a 5 star home for my ducks.Would definetly recommend.”

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Posted 6 years ago

“Good product well-made prompt service”

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Posted 7 years ago

“We are thrilled with the absolutely lovely rabbit hutch we purchased. Customer care at Eggshell is fabulous although, I would really advise that after the horrendous experience we had with the APC delivery driver that Eggshell no longer use this company as it may well put people off shopping with Eggshell in the future which would be a real shame.”

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Posted 7 years ago

“I got what i wanted in the time frame i wanted. Postage was a bit steep though, i nearly pulled the plug. Still, my Chickens are happy with their new home so alls well that ends well. 👍 🐓🐔🐓🐔🐓”

Helpful Report

Posted 7 years ago

“Easy to use website and ordering process. My delivery email query was answered promptly too. This is our second purchase from Eggshell our first coop has lasted our chickens for 4 years so I think that makes it a pretty good economical purchase! Here's to another 4 year run with our new Betty coop. Thanks for providing a genuinely excellent affordable product.”

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Posted 7 years ago

“Prompt delivery. Really pleased with the product. Our chickens love the henhouse.”

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Posted 7 years ago

“Very well designed, easy to build...Ikea would be proud of this. Really well made and strong construction.”

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Posted 7 years ago

“Had previously purchase egg shell coups and the quality was really good, they have i believe changed the dimensions slightly and the thickness in the timber since my last purchases but the product is still good value. Now with opening roof which was a reason that i purchased from another company that had already made this addition, now egg shell provide the same i returned to a trusted supplier. As stated they seem to be a little less sturdy then there previous coups but i did purchase my last ones from them many many years ago. The cost is still excellent and if they last less time not going to loose any sleep over investing in new ones again. My last ones only needed changing due to the plywood flaking off the inside of the roof, not a big deal and could have been repaired but once again the price of repair or replace is minimal and the chickens do clearly enjoy a new house.”

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Posted 7 years ago

“Excellent service and the product is great value for money very pleased with my purchase.”

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Posted 7 years ago

“Chicken coop I ordered arrived before expected. For the money it's a nice bit of kit. A couple of hours to build and the chickens have a new home.”

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Posted 7 years ago

Eggshell is rated 4.3 based on 999 reviews