Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Edwardes Bros Reviews

4.8 Rating 14,392 Reviews

97 %

of reviewers recommend Edwardes Bros

Company Reviews

Product Reviews

4.8

Based on 14,392 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 24th June 2023

Edwardes Bros 5 star review on 24th June 2023

Edwardes Bros 5 star review on 21st April 2023

Edwardes Bros 5 star review on 26th November 2022

Levent Bostanci

Edwardes Bros 5 star review on 20th October 2022

Edwardes Bros 5 star review on 14th September 2022

Edwardes Bros 5 star review on 17th May 2022

30

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would have given five stars, but sadly the order arrived with one item missing, and as such it meant I could not complete the job until a couple of days later. They did ship the missing part promptly, but it does sour the experience somewhat.”

Posted 2 years ago

“Quality was ok but length would fit Tyson Fury.”

Posted 2 years ago

“Postage way too expensive”

Posted 2 years ago

“The only reason for this review is that they split my order in 2 and I postponed the engineer for a week”

Posted 2 years ago

“Delivery service was poor.”

Posted 3 years ago

“We ordered aurora lamps as shown below but we were told they were out of stock and not available for delivery for several weeks. We were therefore surprised to find that payment had been taken immediately even though we were not told this would happen.”

Posted 3 years ago

“When are we going to receive the remainder of our order. Information about delays etc would be helpful”

Posted 3 years ago

“Easy to order in clear website. Quick delivery unfortunately incorrect items. Low cost plugs that are items that can be used but never received a reply to email stating incorrect goods delivered. Wil use again as competitive prices.”

Posted 3 years ago

“The ASD half Lantern was as described and worked fine, the only problem was the packaging the one box was inside a larger box which allowed the light fitting to slide about the end of the light fitting was sticking out of the box luckily not damaged”

Posted 3 years ago

“Service and quality of cable good , but I ordered GOLD as, described on line , only to receive cable that was BROWN ? My wife was very disappointed and said it looked silly , which I had to agree. Awaiting your thoughts, Dave”

Posted 3 years ago

“Excellent service and quick deliver, although the goods were faulty and need to contact them in the new year.”

Posted 3 years ago

“Goods arrived as expected, well packed and easy to collect from my collection point However reccomended link for bezel was wrong for the light. I should have checked the part numbers myself”

Posted 3 years ago

“It would help if you reminded me what I bought from you in the email or in this form. You’re prob a great firm but I regularly buy things, so not sure what this was. Actually just seen that ou have done this right at the bottom of this page, so maybe mention the item in the email. You can do this via a webhook and your inventory system. Happy to help if you don’t know what I mean. Thanks Ross”

Posted 3 years ago

“Product is good, fair price but delivery options too expensive/limited”

Posted 3 years ago

“Although service excellent, quality of products purchased rubbish.”

Posted 3 years ago

“There was only one person on the counter and 6 customers were waiting. We saw over 6 people in the back reviewing stock. When I asked if anyone else was serving the gentleman said no it's only me??”

Posted 3 years ago

“I orderd a 9.5 kw shower and my order was accepted and money taken.only to find out that there was no stock. I begrudgingly accepted a 8.5 kw version and still no refund of the indifference or some compensation etc.the only good point is that the 8.5 kw version arrived the next day of when i had to chase up the progress of my order.hence 3 stars as fair/ delivery was excellent and kept up to date”

Posted 3 years ago

“not in accordance with the picture in the offer”

Posted 3 years ago

“I am pleased with the pricing of the goods I bought from Edwardes but the packaging of the goods wasn't quite what I expected. The goods were individually boxed but there wasn't any packing around the boxes to stop them from moving about within the larger delivery packaging, which I feel should have been there.”

Posted 3 years ago

“Getting product shipped and arrived to me was very quick but product didn't work cctv cameras wont pick up the dongle”

Posted 3 years ago

«
1
2
3
4
5
»

Edwardes Bros is rated 4.8 based on 14,392 reviews