Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 14,901 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 14,901 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

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“invoice was sent without our business address on it. just a blank space where it should be. I have emailed 3 times for a updated invoice, i have been told your office staff would sort it out on 2 occasions........they have never come back to me......i am unable to claim vat without our business address on invoice will i be using you again....No you are the first business to let me down in 25 years..........K.HAYSTON”

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Posted 3 years ago

“Excellent service, really quick delivery. Thank you”

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Posted 3 years ago

“We were horrified that the second delivery by your Preffered delivery company was terrible . No Covid consideration . He waltzed past out shop front door threw the box onto a counter top pushing aside barber clippers and other tools . When requested to lift the box to one of our employees he stated “ not until I’ve taken a picture!” Very curt and unhelpful. Extremely disappointed we operate a very strict Covid entry system in to the shop. He broke all our protocols and didn’t care”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Ordered a ventilation fan which should have been delivered on 2nd working day after ordering, but I had to chase them up after 4 days and eventually received it on the 6th working day. Not a happy customer. To be fair to them they did deliver within 2 days after I chased the order, but customers should not have to call to query why something they have bought hasn't been sent!”

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Posted 3 years ago

“Great service from Edwardes Bros in terms of products and prices, plus delivery. Not 5 star due to the new product not being as user-friendly as the product it replaces. That‘s progress!”

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Posted 3 years ago

“Great range of stock items, very competitive prices, super fast order process and delivery!”

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Posted 3 years ago

“Easy to browse the site and find what I was looking for. The bonus of finding it at a great price too is equally great. Item shipped, well packaged and delivered on time. Will definitely use again.”

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Posted 3 years ago

“Good and prompt service”

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Posted 3 years ago

“good product and promt delivery i will be useing them again.”

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Posted 3 years ago

“It’s great free for 1 week”

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Posted 3 years ago

“Excellent service and products for great prices. Very happy”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Delivered on time, accurate and saved me about £90”

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Posted 3 years ago

“The fan works quiet and powerful”

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Posted 3 years ago

“Very good service. One item was sent incorrectly but the matter was resolved quickly and with no fuss! Will use them in the future for sure”

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Posted 3 years ago

“good quality cable”

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Posted 3 years ago

“Could not fault any aspect of Edwardes Bros service. Online site was clear and easy to use and the product was great. Will use again.”

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Posted 3 years ago

“First time when buying and very happy with the service. Item delivered next day and works perfect”

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Posted 3 years ago

“Excellent prices and super quick delivery.”

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Posted 3 years ago

Edwardes Bros is rated 4.9 based on 14,901 reviews