Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.84

4.8 Rating 14,392 Reviews

97 %

of reviewers recommend Edwardes Bros

4.8

Based on 14,392 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 24th June 2023

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At 07:16 this morning we received an e-mail stating that the goods would not be delivered today, as agreed, but tomorrow instead. It is, therefore, just pure luck someone ws in to receive the delivery. Poor scheduling.”

Helpful Report

Posted 8 years ago

“1st order not a good start !! 10 x 3m lengths of 50mm cable tray "lost" by interlink !!!! Resent 2 days later. 400m of FP200 jay flame fire cable ordered " as on there website " and 400m of very very cheap cable was sent, Drums are made of very thin cardboard so no good to reel out, and the 1.5mm 2 core outer skin is the size of a 4 core FP. Very disappointed.”

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Posted 8 years ago

“Yoy had what I wanted but don't supply Guernsey. Only complication is not charging VAT, post is daily from UK and *** do a roaring trade on the island, population 64000. Recommend you reconsider.”

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Posted 8 years ago

“Communication with regards to when items have been delayed and why. Delivery information says goods ordered before 2pm will be dispatched on the same day for the next working day. I had ordered at 9am on the Monday hoping to get the goods the following Tuesday but nothing arrived, I had to ring up and chase to find out this has been delayed until Friday due to stock shortage.”

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Posted 9 years ago

“Still awaiting the rest of the order and no indication of when it is likely to arrive”

Helpful Report

Posted 10 years ago

Edwardes Bros is rated 4.8 based on 14,392 reviews