Eden Verandas Reviews

Name: Eden Verandas
Address: Eden Verandas13 Armstrong MallSouthwood Business Park, Eden Verandas13 Armstrong MallSouthwood Business Park, Farnborough
Rating: 4.74

4.7 Rating 806 Reviews

95 %

of reviewers recommend Eden Verandas

Company Reviews

Metrics

Info

4.7

Based on 806 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Eden Verandas:

Privately owned and highly experienced family business, specialising in the supply and installation of bespoke, top quality, German-engineered verandas, awnings, and glass rooms, throughout the mainland UK and Isle of Wight.

Visit Website

Phone:

0800 107 2727

Email:

info@edenverandas.co.uk

Location:

Eden Verandas13 Armstrong MallSouthwood Business Park,
Eden Verandas13 Armstrong MallSouthwood Business Park
Farnborough
GU14 0NR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very knowledgeable sales rep. The product is a bit overpriced for what it is, but the quality is evident. Surveyor sent out in good time. Went with Eden as seemed very professional and diligent. Delivery turned up in a large truck despite the survey stating limited access. Delivery guys had to carry over a long distance to the property. Fitting team were on time, professional, and courteous. They cleaned up after installation, although everything was put into a huge yellow sack for later collection by a 3rd party contractor. Again with the known limited access a large truck was sent and could not collect the large unsightly rubbish from the front of our house. Had to chase this up which was annoying. Collected over a week after installation. Other than mentioned, overall Eden have installed a high quality product to a very high standard and I would definitely recommend. Very happy with chosen product.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to write a review, we take all feedback seriously and we are very pleased to know you have been left happy with the installation and product. We will take your feedback on board in regards to the collection delay. Thank you again for your review.

Posted 6 years ago

“Very professional, great service and high quality materials. Bit pricey but lads did and excellent job installing and leaving area tidy.”

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Posted 6 years ago

Thank you for your comments, we are so pleased to know that you have had a great experience with the service and are fond of the overall product. We will pass on your positive feedback to the installation team, thank you again.

Posted 6 years ago

“exactly what we asked for and wanted. From salesman to fitters the service was immaculate”

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Posted 6 years ago

Thank you very much for taking the time to share your experience, we strive to deliver the very best in product and service for our customers. We are so pleased to learn you have such positive feedback for us and are enjoying your new installation. Thank you again.

Posted 6 years ago

“Good designs, neat and compact. look good when not in use.All the installation, measuring etc was efficient and prompt. Wide range of colours to choose from, high quality fabric.”

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Posted 6 years ago

Thank you very much for such kind comments on our product and service, we hope you enjoy it for many years to come. Thank you again

Posted 6 years ago

“Excellent, solid and well made Veranda....very pleased with it”

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Posted 6 years ago

Just what we love to hear! Thank you for your feedback, we are happy to learn you are pleased with the final product as intended.

Posted 6 years ago

“Very pleased with our awning”

Helpful Report

Posted 6 years ago

Its great to know you are happy with your new awning, thank you for sharing your feedback.

Posted 6 years ago

“What can I say about Eden, what a great experience it’s been from the Ordering,Planning, Building/Installation . The end product is amazing. We are thrilled. The German Engineering is first class you won’t be disappointed. Any problems Eden are happy to put right. Great product and service.”

Helpful Report

Posted 6 years ago

Thank you very much for this fantastic feedback! We are so pleased you have had such a positive experience from beginning to end.

Posted 6 years ago

“Service from start to finish. Very professional. Not the cheapest but now it’s up and running we can see why. Top quality.”

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Posted 6 years ago

Thank you very much for your review, its great to hear you are happy not only with our product but also the service received.

Posted 6 years ago

“It is a very well constructed extension to the back of our house. No matter how bad the weather might be we can sit in hte veranda and enjoy being outside.”

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Posted 6 years ago

What a fantastic review, thank you, it's lovely to hear you are enjoying full use of the product come rain or shine. Thank you again,

Posted 6 years ago

“A great company with a superb product. After many years thinking about a veranda and then deciding that we couldn't possibly have one, Edan surveyed and designed a veranda that could be installed. Several weeks later Edan delivered and installed the veranda to an excellent standard in a day.”

Helpful Report

Posted 6 years ago

We are so pleased to learn you are thoroughly happy with your new Veranda and that we were able to provide you with something that you wanted for so long. Thank you for this wonderful feedback.

Posted 6 years ago

“Fantastic customer service, professional and efficient installation, and finally what a superb product! Photos don’t come close to doing this product justice.”

Helpful Report

Posted 6 years ago

“Everything we hoped for, an extra room fully transparent to nature where we have placed many plants in pots.”

Helpful Report

Posted 6 years ago

“Delighted with my new sun room. The installation team were very professional in their work and left the site and garden in perfect order.”

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Posted 6 years ago

“Lovely product and well built by great installers.”

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Posted 6 years ago

“A great experience from start to finish and really pleased with the outcome.”

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Posted 6 years ago

“Excellent quality materials used for the veranda.The installers were very professional and did an excellent job. The site was left clean and tidy. I am very pleased with my veranda indeed.”

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Posted 6 years ago

“Delivery was to the timescale indicated at time of order, and installation was carried out professionally. The end result is everything we hoped for.”

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Posted 6 years ago

“It is early days- our veranda was only erected this week. However, all credit to the installers, Roberto and André, and electrician Daniel, who between them had it up and running by mid-afternoon on day 1. Mark is an unusual salesman, in that he did not over-promise; the veranda is exactly as he described, so we are very impressed, so far.”

Helpful Report

Posted 6 years ago

“Only one hiccup when advised the cost of some brackets had not been included in original quote. Administrators dealt with the embarrassment courteously. Delivery an installation was slick and on time. Pleased with the veranda.”

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Posted 6 years ago

“A good job - sales man knowledgeable and helpful, admin faultless, installation team efficient, electrician very helpful - overall exactly what one would like to see every time...”

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Posted 6 years ago

Eden Verandas is rated 4.7 based on 806 reviews