Eden Verandas Reviews

Name: Eden Verandas
Address: Eden Verandas13 Armstrong MallSouthwood Business Park, Eden Verandas13 Armstrong MallSouthwood Business Park, Farnborough
Rating: 4.72

4.7 Rating 696 Reviews

94 %

of reviewers recommend Eden Verandas

Company Reviews

Metrics

Info

4.7

Based on 696 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Eden Verandas:

Privately owned and highly experienced family business, specialising in the supply and installation of bespoke, top quality, German-engineered verandas, awnings, and glass rooms, throughout the mainland UK and Isle of Wight.

Visit Website

Phone:

0800 107 2727

Email:

info@edenverandas.co.uk

Location:

Eden Verandas13 Armstrong MallSouthwood Business Park,
Eden Verandas13 Armstrong MallSouthwood Business Park
Farnborough
GU14 0NR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not much to say except from start to finish very very professional...so pleased with final product...couldn't be better. Glad I chose Eden not much more to be said”

Helpful Report

Posted 6 years ago

Thank you for sharing this Derek. We're very glad you chose us too!

Posted 6 years ago

“Eden Verandas provided a professional service. They clearly knew all of the pitfalls that could arise and advised us accordingly. Attaching the awning was quick and went smoothly. The electrical connection, a week later took a morning - including making our (unrelated) oil tank grounding safe too! The awning is already proving useful - even though now into October. We are very pleased with the finished result.”

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Posted 6 years ago

Thank you Justin for this fantastic review.

Posted 6 years ago

“Excellent service from start to finish I would recommend Eden verandahs to my family and friends”

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Posted 6 years ago

Thank you for the fantastic comments and the recommendation.

Posted 6 years ago

“I'm very happy with the whole Eden experience. Everyone involved, from the initial enquiry right through to the finished awning has been very pleasant, helpful and efficient. Now I'm looking forward to making the most of my outside space. Thank you Eden.”

Helpful Report

Posted 6 years ago

Thank you so much for this wonderful feedback. The whole team were delighted to read your comments.

Posted 6 years ago

“Excellent installation conducted by 3 very good installers”

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Posted 6 years ago

Fantastic feedback, thank you.

Posted 6 years ago

“The build quality of our awning is excellent and its installation was smooth and faultless. Our only disappointment stems from the salesman promising a delivery date that was hopelessly inaccurate, resulting in a significant delay during the hottest summer in years. To their credit the office staff handled our sometimes terse communications with charm and understanding. Overall we would certainly recommend Eden Verandas to anyone who seeks a value for money, quality product.”

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Posted 6 years ago

Thank you so much for this review. We're terribly sorry for the delay installing your awning and very glad that you were still happy to recommend us.

Posted 6 years ago

“Non pushy sales person that had been there years knew everything about the product. There was a delay in the installation which they sorted immediately and the product is fantastic quality. Have recommended them to 4 friends already!”

Helpful Report

Posted 6 years ago

Thank you so much for this fantastic review and rating.

Posted 6 years ago

“very happy with the finished job , well done and thanks”

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Posted 6 years ago

Thank you for sharing your experience. It's great to hear you are happy with your new veranda and under-shade.

Posted 6 years ago

“We are very pleased with the veranda. It was quickly and efficiently erected by the two installers. They were punctual, polite and left everything neat, tidy and clean. I would be pleased to recommend Eden Verandas to anyone.”

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Posted 6 years ago

Thank you so much for this wonderful review and the recommendation.

Posted 6 years ago

“The whole process went well from start to finish; The communication was good to arrange mutually convenient dates for the survey, for the delivery and for the fitting. At each step the persons involved kept us informed of their respective arrival times and when they arrived they carried out their task professionally keeping me well informed throughout each step of the process. The installers were very good, worked well, and left the veranda looking great without any mess and all the waste was cleared away. I am very happy with the result.”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to write this fantastic review! We're so glad you are happy with the veranda and with the service you received.

Posted 6 years ago

“Very good service right from the sales representative Mr.Oliver through to the installers and the electrian. I was well informed about delivery and was kept up-to-date with the whole process.”

Helpful Report

Posted 6 years ago

Thank you so much for these fantastic comments which we have passed on to all involved.

Posted 6 years ago

“Excellent product and customer service. Friendly professionals. Highly recommend.”

Helpful Report

Posted 6 years ago

Thank you for this great review and rating. We're so pleased to hear that you would recommend Eden Verandas.

Posted 6 years ago

“Good service , work carried out very well .”

Helpful Report

Posted 6 years ago

We're so pleased you're happy with your new glass room. Thank you for this fantastic rating.

Posted 6 years ago

“A neat installation, done at the promised time, and has worked reliably.”

Helpful Report

Posted 6 years ago

Thank you for the lovely feedback Peter.

Posted 6 years ago

“Speed to getting an evaluation, quote were great. The job was also done within the stated lead time. Installation was professional and fast. Everything works perfectly, first time. What more could you ask for?”

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Posted 6 years ago

Thank you for this fantastic feedback. We hope you love your new awning as much as we love reading these reviews!

Posted 6 years ago

“Very efficient company, delivered exactly as visualized by us in our requirements. They were not afraid to offer different ideas that actually saved us on the cost. Fitters were very good and attentive to details of the finish. Very pleased, except maybe of the cost!!”

Helpful Report

Posted 6 years ago

Thank you so much for this review. Our planners and installers were delighted to read your comments. We're just sorry we couldn't get the price down further for you!

Posted 6 years ago

“We are SO happy with our purchase. Not only because it looks amazing but the service we received from everyone at the company was fantastic. Thank you!”

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Posted 6 years ago

Thank you Ann, you've made our day with your comments! We agree that the awning looks fantastic and we hope you enjoy it for many years to come.

Posted 6 years ago

“Good choice of awnings options from some first-rate manufacturers.”

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Posted 6 years ago

Thank you for this great review. We only install the highest quality, German manufactured awnings but still the range is huge!

Posted 6 years ago

“The product, a glass room, is excellent. We have lived in it this summer! The after sales care is also good.”

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Posted 6 years ago

Thank you for this wonderful review, Christine. It's great to hear that you have enjoyed spending time in your glass room this summer and the team were happy to see your comments regarding the after sales care.

Posted 6 years ago

“Very pleased with my veranda, high quality and built to last with a great service.”

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Posted 6 years ago

Thank you so much for taking the time to let us know how happy you are with the veranda!

Posted 6 years ago

Eden Verandas is rated 4.7 based on 696 reviews