“I bought 13 jars from Eden and Willow. They arrived very well packaged and protected. While most of them were beautiful, one of them had a crack down the middle, and another had a strange warped rim edge. However this didn’t stop the lid from shutting properly so not a big problem.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“I've ordered 14 jars as they were looking so beautiful. Received 12 but when I contacted the customer service they were extremely polite and so helpful they sent me the replacement. Jars as I thought littler bigger but they r quite small but I liked them will use them to keep my all spices. Highly recommend.. and will buy again from Eden and willow.
Thanks”
“Very well constructed, well packaged. Would maybe appreciate more environmental packaging, as there was a bit of plastic and I prefer non plastic packaging. But a beautiful product, looks great in my kitchen, and tall enough for both bucatini and spaghetti.”
“Order came very quickly! Good quality product. Would recommend that you didn’t use Hermes has your delivery company. They left it behind my bin in heavy rain. Thankfully you wrapped them well, the box fell apart when I tried to pick it up”
“Fast and efficient service. Website was OK although I found it not to be the easiest to navigate. However, I found what I wanted and checkout was a breeze.”
“When I received the spice holders I initially thought to return them because they were just a little too big for what I had wanted, but the quality was very nice and so I decided to find an alternative use. The spices (I’m keeping peppercorns, sea salt and a variety of large seeds) are shown off beautifully in the delicate glass, it looks very classy. And since they are on the large side they do hold a good amount.”
“Purchased some storage jars. I have transferred dry food into them. Time will tell if they seal correctly but they seem good quality and look good. I did have one issue which was dealt with promptly and professionally”
“Nice containers. Slightly worried about how long they'll last but we'll see! One arrived chipped and the team sent out another asap. Very happy with the service I received. Thanks!”
“I give it a 4 because it's not microwaveable, but overall it's still a good product, delivery was way faster than expected, my son loves his new dining set”
“Awesome steel lid glass jars! I had the pleasure of redoing all my spice jars with these beautiful steel glass jars. I ordered 35 jars which were delivered well before the estimated delivery and I was beyond happy with the way they all turned out. They look stunning in my kitchen!! I only took away one star as their smallest jars lids were too loose for my liking. However when I informed customer service they were so prompt and helpful. Within no time I was refunded. Definitely loved the shopping experience and will buy again!”
