“I am love these little pots and tray. I was however disappointed that despite an email in relation to a damaged spoon I never received a reply. Delivery and packaging all good no issues.”
Dear Customer,
Thank you for your feedback. We are sorry for the inconvenience caused to you and we will be glad to help you. We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“The bamboo jars are really nice but I have had 3 faulty jars in the orders I have placed. I was refunded but on two occasions the jars were out of stock so I couldn’t get a replacement. I would also like to add that most of the jars need cleaning when they arrive. They are grubby - it look me a long time to clean them.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service