www.ecutesting.com Reviews

Name: www.ecutesting.com
Address: Delves Road, Heanor
Rating: 4.85

4.9 Rating 3,364 Reviews

98 %

of reviewers recommend www.ecutesting.com

Company Reviews

Metrics

Info

4.9

Based on 3,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+441773535638

Email:

info@ecutesting.com

Location:

Delves Road
Heanor
DE75 7SJ

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www.ecutesting.com 5 star review on 11th April 2025

Stuart Britt

www.ecutesting.com 5 star review on 21st June 2024

Steve Walters Auto Detailing

www.ecutesting.com 5 star review on 4th May 2024

Pier Francesco Virgili

www.ecutesting.com 5 star review on 28th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“They did a good job”

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Posted 7 years ago

Hi Gordon Thank you so much for your kind review, I am pleased that you are happy with our services Kind Regards Karen

Posted 7 years ago

“good communication”

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Posted 7 years ago

Hi There Thank you for leaving us a positive review :¬) Best Wishes Karen

Posted 7 years ago

“Tested and fixed problem!!would happily use again!!”

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Posted 7 years ago

“Fair priced repair with warranty”

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Posted 7 years ago

“Delivery was an absolute nightmare, understand that ECU testing posted on the 11th i recieved it on the 20th”

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Posted 7 years ago

“Service was good”

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Posted 7 years ago

“kept us informed during the whole process and redelivered on the promised date and time”

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Posted 7 years ago

“Hola despues de buscar mucho en españa nadie podia realizar la reparacion al final encontre esta empresa y insistiendo con la comprobocion y la recostruccion el problema se resuelve, funciona perfecto hasta el momento ,hubo algun mal entendido con el tema de pago pero al final se resuelve sin nigun problema todo fue muy rapido estoy bastante contento. Volvere ha contratar sus servicios posteriormente si tengo otra reparacion.”

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Posted 7 years ago

“After locating the fault on a VW DSG gearbox to the mechatronics unit, I contacted www.ecutesting.com and arranged to deliver the faulty unit to them at Heanor on Monday morning to save shipping time. Over the next few days I received regular updates from them as to the progress of the testing, and on Thursday morning I received a phone call explaining that they had found the fault which could be repaired, with the unit being couriered back to me for Friday morning. After authorising the repair, I again received further progress updates and the unit arrived back on Friday morning as promised, very securely packaged. This allowed me to refit the unit and test the car that weekend. After confirming the gearbox now worked perfectly, I returned the car to its owner. In conclusion www.ecutesting.com provided an excellent service which saved the car owner thousands of pounds from the quoted main dealer repair. The only criticism I have is that after the repair, I requested information as to the nature of the fault and despite agreeing on several occasions to provide me with the engineer's test report, I have never received this.”

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Posted 7 years ago

“Good service took longer than I expected . Five”

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Posted 7 years ago

“Repaired satisfactorily within 2 weeks”

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Posted 7 years ago

“Have used these guys many times very happy with the service only reason for 4 star is the fact they used to call you to let you know if part could be fixed now they send email saying if you haven’t been contacted can you call us saving on the phone call really annoying to me”

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Posted 7 years ago

“Good service took around a week from posting to receive my abs pump back repaired.”

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Posted 7 years ago

“My ABS ECU has been repaired, seemingly as new & working fine but your delivery firm lets you down - they left the "signed for" parcel in my porch without knocking; by chance I noticed their van drive off. When I logged onto their tracking website DPD claimed that I had signed for the parcel 30 minutes before it was left, presumably falsifying my signature in the process! This soured what was otherwise a very positive and straightforward process.”

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Posted 7 years ago

“A good, reliable repair that the fixed the faulty component. The price was competitive and the quote was correct with no further costs incurred. The one negative is that the quote for postage and packaging is only for the return of the product to you, not both ways. Perhaps that could have been made clearer earlier on.”

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Posted 7 years ago

“saved lots on new price of ecu.”

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Posted 8 years ago

“unit repaired as stated but turnaround 7-8 days not 2-3 days,ok if not under pressure.”

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Posted 8 years ago

“good service all done on time and fixed the fault”

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Posted 8 years ago

“I was impressed with the service and was kept informed of the process at every stage. There is only one thing I would say could be improved on. The guy told me on the phone that the unit could be fixed and how much it would cost. I asked him what was wrong with it and he didn't know. I still don't know what was wrong with it over a month later.”

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Posted 8 years ago

“Excellent service with quick turn around, Friendly and helpful staff. New customers shouldn't hesitate to use this service.”

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Posted 8 years ago

www.ecutesting.com is rated 4.9 based on 3,364 reviews