www.ecutesting.com Reviews

Name: www.ecutesting.com
Address: Delves Road, Heanor
Rating: 4.85

4.9 Rating 3,364 Reviews

98 %

of reviewers recommend www.ecutesting.com

Company Reviews

Metrics

Info

4.9

Based on 3,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+441773535638

Email:

info@ecutesting.com

Location:

Delves Road
Heanor
DE75 7SJ

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www.ecutesting.com 5 star review on 11th April 2025

Stuart Britt

www.ecutesting.com 5 star review on 21st June 2024

Steve Walters Auto Detailing

www.ecutesting.com 5 star review on 4th May 2024

Pier Francesco Virgili

www.ecutesting.com 5 star review on 28th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always a Great Service Very Efficient and always keeping us informed via email”

Helpful Report

Posted 1 year ago

Hi all at Village Auto Centre, Thank you for your review, we pride ourselves on turnaround, quality and communications with our customers. Many thanks, Lee

Posted 1 year ago

“Efficient service”

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Posted 1 year ago

Thank you for leaving us a great review

Posted 1 year ago

“Good feed back, just took few more days turn round. Would recommend.”

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Posted 1 year ago

Hi Kevin, We strive to provide a hassle-free and efficient service for all, thank you for leaving us a top review. Many thanks, Lee

Posted 1 year ago

“Good Job, but slower than we were led to believe !”

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Posted 2 years ago

Hi all at Farrington Motors, Thank you for taking the time to leave us a great review. Due to unforeseen circumstances I see that we did over-run our turnaround on this one by one day, indeed making the job time 4 working days, we extend our apologies for this. Many thanks, Lee

Posted 2 years ago

“very professional from phone calls from repair and delivered”

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Posted 2 years ago

Hi all at Hereford Service And Mot Centre, Thank you for leaving us a super review. We’re so pleased that you’re happy with our services. Many thanks, Lee

Posted 2 years ago

“Great service, competitive prices”

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Posted 2 years ago

Hi all at C. T auto repairs, It’s great to read that you are happy with our services, thank you for your review. Many thanks, Lee

Posted 2 years ago

“My instrument cluster was fixed as advertised (faulty lcd). This isn't a back street operation so not as cheap as some but, you can be confident that they won't butcher your bits!”

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Posted 2 years ago

Hi Steve, Thank you for your great review, we strive to provide the best possible service and pride ourselves on efficiency, quality and communications with our customers. Many thanks, Lee

Posted 2 years ago

“Quality of repair appears good, though turnaround time was outwith quoted time in this instance”

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Posted 2 years ago

Hi all at MRT International Ltd, Thank you for your review and feedback. We aim to provide the most efficient service possible whilst keeping our customers up to date at every stage. Apologies for the unforeseen delay, but we are really pleased that we have been able to help you. Many thanks, Lee

Posted 2 years ago

“Good repair, but was 7 days from the time it arrived with them, to receiving it back”

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Posted 2 years ago

Hi all at Prc car care, Thank you for your review and feedback. We aim to provide the most efficient service possible whilst keeping our customers up to date at every stage. Apologies for the unforeseen delay on this occasion, but we are really pleased that we have been able to help you. Many thanks, Lee

Posted 2 years ago

“Abs sent to Ecutesting repaired and returned within 4days Excellent service”

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Posted 2 years ago

Hi Michael, Thank you for your great review. We strive to provide an efficient service whilst focusing on high quality control and communications with our customers. Many thanks, Lee

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Hi Robert, Thank you for your review! Many thanks, Lee

Posted 2 years ago

“Took a couple of days longer than expected but everything from collection to delivery was excellent. Communication was very helpful Working fine now. Fully guaranteed repair”

Helpful Report

Posted 3 years ago

Hi John, Thank you for your review and feedback, I can see on your job that we overran our normal turnaround by a day on this and extend our apologies for any inconvenience caused. We do hope that you’re are happy with our overall service. Many thanks, Lee

Posted 3 years ago

“Repaired my Mondeo turbo actuator. Good communication. Very professional but perhaps expensive - you get what you pay for ! The only gripe was the repair took 10 days "door to door" - 5 of which were due to the carriers and weekend ( hence the 4 star) which ECU ought to improve. However, I am a satisfied customer who would use Ecutesting again.”

Helpful Report

Posted 3 years ago

Hi John, Thank you for leaving us a positive review. We appreciate your feedback and time taken to write it, and its great to see that you are happy with our services. I can see that we had the unit in for four working days before dispatch, running slightly over our standard turnaround, for that we apologise. Thank you, Lee

Posted 3 years ago

“I’ve had two service events with ECU Testing, and would quite possibly use them again. One fault was a detached capacitor inside a Bosch ME7.3.1 ECU - a common issue that benefits from skilled technicians and a clean room to repair durably. It was fixed perfectly and returned very quickly. The other was a body computer with a recognised problem; a unit listed in their books as being open to remedy. Despite this, it was rapidly passed through their hierarchy as unable to be fixed. The positive is that they didn’t hang on for a long time and sent it back smartly, the negative was fairly shallow dialogue - I was left to organise my own Plan B - unexpected when contrasted against prior confidence. I found the client dashboard somewhat useful both times, but still had to resort to phone and email to complete the business cycle. Support staff are consistently pleasant and efficient, this must reflect well on their employer as it’s not a forced manner. Yes, in future I absolutely would consider using ECU Testing again, with the caveat of having worked out a backup plan in advance.”

Helpful Report

Posted 3 years ago

Hi Adam, Thank you for your wonderfully detailed review! It’s fantastic to read feedback on how we have been able to help our customers. We pride ourselves on providing an easy to use experience whilst being as efficient as possible. Communications with our customers is also very important to us so we keep you up to date at every step. Many thanks, Lee

Posted 3 years ago

“Really good service, quick turn around time and if needing anything more then happy to reply back to you with an outcome.”

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Posted 3 years ago

Hi Alex, Thank you for your top review, it’s great to read that you are happy with our services. We strive to provide the best service for all. Many thanks, Lee

Posted 3 years ago

“Comme d'habitude, merci pour vos travaux et services. A l'année prochaine”

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Posted 3 years ago

Salut, Merci de nous avoir laissé un avis top star ! Merci beaucoup, Lee

Posted 3 years ago

“Repaired my wife’s dashboard ecu, in the 3 working days stated. My only gripe is they charge £16 for p&p and that is for a standard non weekend delivery. So when my unit was collected on Friday afternoon, I didn’t get it back till Monday morning. I would have happily paid extra to have the opportunity to have weekend delivery options or guaranteed next day delivery etc. other than that, they provide a really good service with regular updates via text/email.”

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Posted 3 years ago

Hi Dan, Thank you for leaving us a great review. We aim to provide the best possible experience for our customers and pride ourselves on quality, efficiency and communications with our customers. Many thanks, Lee

Posted 3 years ago

“I used this company when I had issue with my 2013 fiat 500. They sorted it out and now its absolutely fine. I recommend this company, they are very professional and thorough. Thanks”

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Posted 4 years ago

Hi all at PCS Piccadilly Car Sales Ltd, It is great to read that you are happy with our services and that we have been able to help you with your Fiat 500. Thank you for leaving us a review. Many thanks, Lee

Posted 4 years ago

“Good value and prompt service”

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Posted 4 years ago

Hi all at Mannor Garage, Thank you for leaving us a top review. We strive to provide the best possible service, focusing on quality, efficiency and good communications with our customers. Many thanks, Lee

Posted 4 years ago

“Very happy with the service, will definitely be using them again, very helpful”

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Posted 4 years ago

Hi all at Oxford Auto Garage, Thank you for your top review, it’s great to read that you are happy with our services, we strive to provide the best service possible. Many thanks, Lee

Posted 4 years ago

www.ecutesting.com is rated 4.9 based on 3,364 reviews