www.ecutesting.com Reviews

Name: www.ecutesting.com
Address: Delves Road, Heanor
Rating: 4.85

4.9 Rating 3,337 Reviews

98 %

of reviewers recommend www.ecutesting.com

Company Reviews

Metrics

Info

4.9

Based on 3,337 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+441773535638

Email:

info@ecutesting.com

Location:

Delves Road
Heanor
DE75 7SJ

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www.ecutesting.com 5 star review on 11th April 2025

Stuart Britt

www.ecutesting.com 5 star review on 21st June 2024

Steve Walters Auto Detailing

www.ecutesting.com 5 star review on 4th May 2024

Pier Francesco Virgili

www.ecutesting.com 5 star review on 28th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent ecu for diagnosis was told no fault found but didn't think that was correct so bought used ecu and cured problem. They insist no fault but replacement cured all the faults. Feel like I have been shafted as the are judge and jury would not recommend there services”

Helpful Report

Posted 7 years ago

“Damaged item from courier ECU testing not will to fill out a claim form terrible customer service will not be using or recommending yourself ever again”

Helpful Report

Posted 7 years ago

“Diagnosed 2 units sent to them. both came back as non faulty. i was charged a fee. Ended up buying new units that both worked perfectly meaning the units WERE faulty. all they had to say was "we can send you the report". they have been good in the past, but are becoming useless. dont bother sending your mechatronics unit to them for VW-AUDI-SEAT-SKODA. waste of time and money. get a new/used one”

Helpful Report

Posted 7 years ago

“We, Gibsons Auto Services, sent a Freelander 2 ABS Modulator Assembly to ECU Testing for fault finding, the vehicle had a fault for the rear left ABS sensor signal intermittantly not registering. We were using ECU Testing as one of our colleagues had recommended the company. ECU testing "repaired" the unit and returned it to us. When re-fitted to the vehicle the original fault was gone but a new fault, C0082-48 Brake System Malfunction Indicator - Internal Electronic Failure Failure, (SW Fault) was present. The fault clears but returns straight away. The unit was returned to ECU Testing for "repair" under warranty, I use the word "repair" loosely......they couldn't fault it but said they had "re-worked" it anyway. It has now been returned to us, fitted to the vehicle and the same C0082-48 fault is still present.... We use an Autologic Diagnostic Unit which is near Dealer level diagnostic equipment, unfortunately there is no option to re-flash this ABS units software, only coding when another unit is fitted. We have asked for a refund for the original repair charges and their answer to that was "if you get another company to repair it or purchase another unit and send us a copy of their invoice we will consider refunding the costs".....So we have to pay another company to fix your failures, hope that whatever you have done is fixable and, if it is, you will "consider" refunding us the costs......I don't think so!! We will order a second hand part and you can have the failed unit back as a paperweight once we have received a credit! I think that you should have the correct facilities to test accurately the units that you advertise as being able to repair, if you cannot test these units correctly you should not offer the service to repair them! Better offering a service where you are 100% confident in your capabilities and giving your customers 100% satisfaction, than taking a chance on fixing units then letting people down. We will never use your company again, there are other companies offering the same services reliably, namely ACTronics or BBA Reman, I'm sure they have their fair share of troublesome parts to repair too but from our previous experience with using them they will tell you if they cannot repair the unit rather than taking your money and hoping for the best.”

Helpful Report

Posted 7 years ago

“We have sent a couple of units to your selves and had them ages tested twice and still say nothing wrong but we have fitted new units and problems now are fixed last unit we sent was a ABS unit .”

Helpful Report

Posted 7 years ago

“THEY RECEIVED MY GEARBOX ECU AND SAID IT WAS DAMAGED IN TRANSIT IT WASNT THEY DROPPED IT AND BROKE IT HAS COST ME FOR THERE INCOMPATANCE THEY SENT PICTURES TO ME SO THEY SENT IT BACK TO ME AND BROKE THE MOTOR AND SAID THEY WONT DO NOTHING TO FIX AS IT WAS BROKE ON ARRIVAL AVOID THIS COMPANY WITH ALL COSTS LOOK AT THERE OUTER NEGATIVE FEEDBACK VERY POOOOOOR AVOID !!!!!!! AND SENT IT BACK IN LOADS OF OIL”

Helpful Report

Posted 8 years ago

“Absolutely terrible.speedo repair on audi still the same after sending back to us.Sent the unit back to repair again and was told that the unit had been opened and there was traces of glue so the warranty was void.I had to pay another £40 on top of the original£180 I already paid.i can only assume the unit hadn't been opened the first time round but we were still charged for a repair.Wont be using this company again.”

Helpful Report

Posted 8 years ago

“Very unsatisfied by the service received keep my unit for 3 weeks and pay 800 pounds for the unit and extra 132 pounds to get rid of faults codes”

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Posted 8 years ago

“Slow, rude process.”

Helpful Report

Posted 8 years ago

“all 2 of the 3 orders took far to long.Getting any info on jobs was like getting blood from a stone .Then one of the units your company said you could supply was suddenly unavailable and we had to let our customer down after 3 weeks of waiting .Not good”

Helpful Report

Posted 9 years ago

Hi Andy please can you call us to discuss the review which you have left as we are a little confused by this, The Volkswagon ABS unit was repaired and turned around within the quoted timescale and you have never contacted us to say that you are having any issues. Kind Regards Karen Devonport

Posted 9 years ago

“very slow at fixing units, always take at least 5 working days. 50/50 at actually fixing things. Last unit was sent back as beyond repair after they had it for 9 working days”

Helpful Report

Posted 9 years ago

“Chose ECU Testing because of the feedback, so was really surprised how bad they were. If your unit is repaired and there are no issues, fine, but should you have a problem like we did, they will not communicate with you. The ECU had to be fitted by a Ford Dealer as it would need to be re-programmed. The dealers informed me that it was not working, so I suggested speaking to ECU Testing, you cannot get through to them, we waited 25 minutes, so sent them an email for them to phone the dealers, never even bothered, a few more emails, never answered, one reply from a guy called Craig, after that nothing. I had to buy a reworked unit from another company, they were great, wish I went to them first. My advise, try another company first.”

Helpful Report

Posted 9 years ago

“Poor service poor engine poor warranty poor after sales”

Helpful Report

Posted 9 years ago

“Hello ecotesting I wery disaponted your service. Delevery was terrible it took 2 weeks to get parts beck, well I manage to get part over to in36hours.They saying parts was broke. Spend 250 ponds to get it fix but car still not going. woudnt recomend ecotesting to any one at all.”

Helpful Report

Posted 9 years ago

www.ecutesting.com is rated 4.9 based on 3,337 reviews