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eCookshop.co.uk Reviews

4.9 Rating 15,472 Reviews
97 %
of reviewers recommend eCookshop.co.uk
4.9
Based on 15,472 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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eCookshop.co.uk 5 star review on 27th October 2026
Tony H
eCookshop.co.uk 5 star review on 22nd August 2026
LINDAHENRY
eCookshop.co.uk 5 star review on 23rd June 2025
FIONA J
eCookshop.co.uk 5 star review on 23rd June 2025
FIONA J
eCookshop.co.uk 5 star review on 13th April 2025
Anonymous
eCookshop.co.uk 5 star review on 18th March 2025
SELENA C
eCookshop.co.uk 5 star review on 18th March 2025
SELENA C
155
Anonymous
Anonymous  // 01/01/2019
“Le Creuset kettle good price quick delivery well packaged”
Helpful Report
Posted 1 year ago
“Excellent service and super quick delivery - Thank you!!!”
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Posted 1 year ago
“Ordered 6 spoons that were unavilable elsewhere. Package arrived within 48 hours. Very good service.”
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Posted 1 year ago
“Great service, reasonable prices, well packaged deliveries.”
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Posted 1 year ago
“Very Good. Arrived well packaged and promptly exactly as expected.”
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Posted 1 year ago
“Great service goods arrived within 24 hrs of ordering”
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Posted 1 year ago
“Actual product delivered well and promptly however box product arrived in smelled strongly of mould and required to be disposed of.”
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Posted 1 year ago
“We normally buy everything we need via Amazon, but thought we'd check other retailers beforehand to see if it was available cheaper elsewhere and to my surprise eCookshop were £15 cheaper than Amazon, in fact they were the cheapest that I could see on the web. Not only that, they were offering a pair of Dartington Martini Glasses free too! I checked to see the cost of the carriage as I've been caught out like that before where the carriage costs were inflated, but there were no extra charge for carriage. Despite me sending the order an hour past the cut off point for next day delivery, I was surprised to see notifications from the carrier that in fact it would be delivered the following day. Great service from eCookshop, well done. 👏 Note to self; in future check eCookshop before placing order with Amazon.”
eCookshop.co.uk 5 star review on 11th November 2024
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Posted 1 year ago
“I wouldn't hesitate to use eCookshop.co..uk again,my order was dealt with promptly and both eCook and the courier kept me informed of my order's progress.Excellent service!”
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Posted 1 year ago
“Great prices and quick delivery. Thanks”
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Posted 1 year ago
“Item arrived faulty and damaged with the box open, pretty sure it was a return. When reported to customer service, they were completely blasé about it, this clearly happens all the time.”
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Posted 1 year ago
“Excellent price and prompt service. Goods exactly as advertised, carefully packed and arrived in perfect condition”
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Posted 1 year ago
“First purchase at eCookshop, excellent prices, good quality items and very quick to resolve a small problem. Highly recommended. Thank you.”
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Posted 1 year ago
“Great service But the pot was a lot smaller than I realised”
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Posted 1 year ago
“Fast efficient delivery of Royal Worcester serendipity dinner plates to use for cakes at a reception. Well packaged so all arrived in perfect condition .”
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Posted 1 year ago
“Very easy company to deal with. The internet was easy to navigate. The prices are very competitive.”
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Posted 1 year ago
“Excellent service in every way! Many thanks, will be back!”
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Posted 1 year ago
“I have ordered a few things for the wife and I always come back to eCookshop. I always compare like for like and they are pretty hard to beat. Always seem to get the Kitchenaid stuff from here. Good prices, good offers and good service. Highly recommended and the Kitchenaid accessories are excellent as well.”
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Posted 1 year ago
“Good quality and quick delivery”
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Posted 1 year ago
“item arrived quickly and was very well packaged. thank you”
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Posted 1 year ago
eCookshop.co.uk is rated 4.9 based on 15,472 reviews