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eCookshop.co.uk Reviews

4.9 Rating 14,614 Reviews
97 %
of reviewers recommend eCookshop.co.uk
4.9
Based on 14,614 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy

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eCookshop.co.uk 5 star review on 23rd June 2025
FIONA J
eCookshop.co.uk 5 star review on 23rd June 2025
FIONA J
eCookshop.co.uk 5 star review on 13th April 2025
Anonymous
eCookshop.co.uk 5 star review on 18th March 2025
SELENA C
eCookshop.co.uk 5 star review on 18th March 2025
SELENA C
eCookshop.co.uk 5 star review on 18th March 2025
SELENA C
eCookshop.co.uk 5 star review on 18th March 2025
SELENA C
153
Anonymous
Anonymous  // 01/01/2019
Although pot turned up cracked they have promised to exchange on 17th Feb so great service
Helpful Report
Posted 4 days ago
Easy to order from. Goods delivered in timely manner and courier courteous. When one of plates arrived broken, easy to contact and replacement plate sent quickly.
Helpful Report
Posted 1 week ago
Placing Order process was easy. Happy with purchase both quality and Price. Only issue Not worth paying for a Saturday delivery! I Qualified for free Delivery, but I opted to pay additional for saturday delivery. Goods arrived Monday afternoon there was no one home and 2 large BOX's were left in front of front door in full view
Helpful Report
Posted 1 week ago
Fast efficient delivery
Helpful Report
Posted 2 weeks ago
Delivery reasonably quick. Excessive packaging but I suppose protective . postage at £3.95 a bit much for a small item.
Helpful Report
Posted 2 weeks ago
The items purchased were delivered in good time and meeting our expectations.
Helpful Report
Posted 2 weeks ago
There is nothing wrong with the product bought or its excellent packaging BUT, the delivery was NOT as ordered. DPD were told to leave the package 'in our front porch'. They did not; they left it down by the front gate exposed to the weather which soaked the cardboard. The photograph taken by the driver deliberately was taken as a close-up so that you could not see the location. Should you wish to progress this, prove this, with DPD, I took a photograph of its actual location which is attached below. The other two packages were not from you but delivered by DPD at the same time. They had the same instruction! Delivery took 6 days (your options below don't allow for that)
Helpful Report
Posted 1 month ago
Very efficient in supplying the multi-cooker
Helpful Report
Posted 1 month ago
The service was good. The products were as described. Parcels arrived promptly and in good condition. Generally pleased all round. Thank you.
Helpful Report
Posted 2 months ago
The wok I bought has a lid and is oven safe, exactly as required. It was difficult to find.
Helpful Report
Posted 2 months ago
Very quick delivery and excellent competitive pricing. Will definitely use eCookshop again. Thank you
Helpful Report
Posted 2 months ago
The pan has met with all my expectations thus far.
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Posted 2 months ago
One of two articles in the package was damaged despite it being well packaged. After contacting the retailer direct they arranged for a replacement to be delivered
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Posted 2 months ago
Ordering was easy, very well packed, very good price but the delivery which I paid for was sub standard, parcel left on the doorstep on Sunday morning, didn't even ring the door bell
Helpful Report
Posted 2 months ago
Christmas present for daughter who wanted steak knives to go with her set.
Helpful Report
Posted 2 months ago
Second purchase as before prompt and reliable service
Helpful Report
Posted 2 months ago
Top branded products offered at good prices, efficient shipment and delivery.
Helpful Report
Posted 3 months ago
Would have given 5 but beakers were a present but arrived dirty & needed cleaning. However prompt service and safely packaged.
Helpful Report
Posted 3 months ago
Very good fast delivery by DPD all round great service
Helpful Report
Posted 3 months ago
Great value and arrived promptly each in a nice box. Needed to wash the mugs as I was giving them as gifts and they felt a little grubby, but all in all a great purchase and I'm very pleased.
Helpful Report
Posted 3 months ago
eCookshop.co.uk is rated 4.9 based on 14,614 reviews