EBC Brake Shop Reviews

Name: EBC Brake Shop
Address: EBC Brake Shop, 40 Huxley Close, Park Farm Industrial Estate, Wellingborough
Rating: 4.56

4.6 Rating 1,281 Reviews

89 %

of reviewers recommend EBC Brake Shop

Company Reviews

Metrics

4.6

Based on 1,281 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

EBC Brake Shop 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

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“Quick and easy, let down by DHL delivery to wrong address!”

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Posted 1 year ago

“Very quick delivery, would use EBC Brake Shop again.”

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Posted 1 year ago

“EBC do a good job, FEDEX, their courier in this instance, weren't really very good. poor and incorrect information from their tracking. We waited in after the text offering delivery window, no show. At the end of the day updated to a new date, so we changed plans, then we got a text for delivery on another day, earlier and had to change plans again. Change courier guys, they are letting you down.”

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Posted 1 year ago

“Love EBC always my go to for pads for my cars great prices great service and great customer service too”

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Posted 1 year ago

“The information available on line covers EVERYTHING you could possibly want to know about EBC & the speedy delivery was A1. A 100% privately owned British company , What more could you want ? .......... "I'll be back" Garie Toghill.”

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Posted 1 year ago

“Excellent service, very nice brakes.”

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Posted 1 year ago

“Great products and very quick, efficient ordering and delivery.”

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Posted 1 year ago

“From the call to sales guy throught to the very quick delivery, all was great. Top quality brake discs,fitted perfectly.”

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Posted 1 year ago

“Very easy to order and helpful over the phone. Thanks again”

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Posted 1 year ago

“Great price, speedy delivery”

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Posted 1 year ago

“Awesome brake pads , had incorrect product on my second order but they had sorted within a day. Will definitely be buying again... thanks”

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Posted 1 year ago

“Very pleased with the pads for my Jaguar xe. Well packaged with little waste, in fact I recycled the box to store some bulbs from the garden. Winner all round”

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Posted 1 year ago

“Very helpfull staff and identified correct pads for my Morgan 4/4”

EBC Brake Shop 5 star review on 3rd December 2024

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Posted 1 year ago

“No issues with ordering and purchase. Delivery let down by FedEx who claimed to try and deliver on agreed date and time yet cctv confirms no attempted delivery. Parcel turned up the next day.”

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Posted 1 year ago

“extremely high quality and quick delivery”

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Posted 1 year ago

“very fast delivery, top quality parts”

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Posted 1 year ago

“I phoned through as I wasn't 100% sure what I needed / wanted. Very helpfull, knowledgeable, polite and friendly. Got me sorted in a few minute and delivery was pretty speedy.”

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Posted 1 year ago

“Great service - Fast and efficient.”

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Posted 1 year ago

“The website was very misleading about the rotors required for my car, so the wrong ones were ordered. However, kudos to Skye on the telephone for sorting things out.”

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Posted 1 year ago

“Great service. The pads I ordered were not in stock so "Fin" recommended an alternative, for them dispatched and refunded me the difference. Really quick delivery too. Well chuffed😁”

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Posted 1 year ago

EBC Brake Shop is rated 4.6 based on 1,281 reviews