EBC Brake Shop Reviews

Name: EBC Brake Shop
Address: EBC Brake Shop, 40 Huxley Close, Park Farm Industrial Estate, Wellingborough
Rating: 4.56

4.6 Rating 1,247 Reviews

89 %

of reviewers recommend EBC Brake Shop

Company Reviews

Metrics

4.6

Based on 1,247 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

EBC Brake Shop 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

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“extremely high quality and quick delivery”

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Posted 6 months ago

“very fast delivery, top quality parts”

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Posted 7 months ago

“I phoned through as I wasn't 100% sure what I needed / wanted. Very helpfull, knowledgeable, polite and friendly. Got me sorted in a few minute and delivery was pretty speedy.”

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Posted 7 months ago

“Great service - Fast and efficient.”

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Posted 7 months ago

“The website was very misleading about the rotors required for my car, so the wrong ones were ordered. However, kudos to Skye on the telephone for sorting things out.”

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Posted 7 months ago

“Great service. The pads I ordered were not in stock so "Fin" recommended an alternative, for them dispatched and refunded me the difference. Really quick delivery too. Well chuffed😁”

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Posted 7 months ago

“Brake pads received after a failed delivery from FedEx, perhaps the delivery drivers should be taught to ring the door bell? No invoice with the delivery which is useful for tracking goods etc.”

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Posted 7 months ago

“Great service. I only use EBC brakes on my Land rover Discovery”

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Posted 7 months ago

“easy to find the products I needed, ordered Sunday, delivered Tuesday, excellent.”

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Posted 7 months ago

“Very good service. Fast delivery 🚚 💨 📦”

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Posted 7 months ago

“well structured website with easy ordering, quick and reliable delivery, quality products”

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Posted 7 months ago

“very knowlegable staff and very quick delivery.”

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Posted 7 months ago

“Great service, fast delivery”

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Posted 7 months ago

“Great products, Arrived on time as stated on the website as next working day, just got round to fitting them and 100% worth it”

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Posted 7 months ago

“Brake pads look good and Stopping the car very well.”

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Posted 7 months ago

“Easy to use and it all turned up when it should in nice little boxes”

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Posted 7 months ago

“A* very quick delivery & quality of parts are excellent”

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Posted 7 months ago

“IV been using their blue stuff pads for a few years now great performance from cold and aren't harsh or discs.”

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Posted 7 months ago

“Stock levels not correct, very long lead times nearly 3 months wait, great products just can’t get them in time”

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Posted 7 months ago

“It has been a shocking experience from beginning to end while trying to buy 4x discs and pads. I used their drop-down menu to choose the correct brakes. The wrong parts were sent. Boxes were glued together so one was damaged to open, for which I was charged £5. It took them over a week to reimburse the product costs, and when they did, it was not the full amount. They would not reimburse the postage costs as they said I ordered the wrong parts, even though I input the correct info on their site. I would never use them again and never recommend them to anyone.”

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Posted 7 months ago

EBC Brake Shop is rated 4.6 based on 1,247 reviews