EBC Brake Shop Reviews

Name: EBC Brake Shop
Address: EBC Brake Shop, 40 Huxley Close, Park Farm Industrial Estate, Wellingborough
Rating: 4.56

4.6 Rating 1,249 Reviews

89 %

of reviewers recommend EBC Brake Shop

Company Reviews

Metrics

4.6

Based on 1,249 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

EBC Brake Shop 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

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“Easy to use website & straightforward ordering. An online query question was answered quickly to provide confidense to order. Shipping was quick & my order was correct & competitively priced. Very happy & will definitely use again.”

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Posted 2 weeks ago

“Great prices with discount code, quick delivery, cannot fault my experience”

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Posted 2 weeks ago

“i ordered 2 brake discs for my gpz1000rx which i received on the 19th of may however only 1 disc was in the package, so i emailed ...twice and had no reply so i phoned and a very nice chap said he would get one sent out on the tuesday as it was bank holiday monday, so no parcel had turned up by friday so i called again, once again i was told sorry we will get one sent out next week, friady came again no parcel. so i called and a member of staff said he would look into this to see why it hadnt been sent and he said ill call you back, im still waiting for the call back, so i called again and a chap called Ikea said he would sort it and yes he did i received my other disc nearly four weeks for your mistake to be put right this is really shocking service, i have missed my mot ive also lost £45 on a classic bike rally i was going to attend too. I am a very patient chap and i know some times items are out of stock but really nearly 4 weeks to rectify a its not good. Hopefully next time i place an order your service will be better.”

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Posted 1 month ago

“Great product, and trusted, being a trusted reliable brand is the biggest selling point. Performance is great on the 400x. Big improvement from the OEM.”

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Posted 1 month ago

“Great service. Dispatched quickly. Securely packaged. Excellent fit.”

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Posted 1 month ago

“Correct brake shoes but too big to refit the hub ???”

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Posted 1 month ago

“Very easy to use web site. Quick confirmation of my order and great tracking g once it was out for delivery.”

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Posted 1 month ago

“EBC have always been a good choice of brake pad for me before, and with everything through the Internet now it's even easier to get the right pads for your bike. I got the exact pads I needed, at a very good price, delivered quickly, now who can complain about that. Top pads, top service”

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Posted 1 month ago

“The service that I received was good, the brake pads were ok, I was confused by the advert/order method because I understood that the price was for only one pad but it was for a pair, consequently I bought more than I required.”

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Posted 1 month ago

“Postage took too long”

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Posted 1 month ago

“Ordered online and received my brake pads quickly.. Excellent service”

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Posted 1 month ago

“Ordered what EBC recommended for my bike on a drop down list . Paid and it arrived in a couple of days! Very pleased including a discount! What's not to like? 👍”

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Posted 1 month ago

“No hassle service, prompt delivery, great product”

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Posted 1 month ago

“Easy to deal with and prompt delivery.”

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Posted 1 month ago

“Easy and cosy effective. A bench mark for replacement parts.”

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Posted 1 month ago

“Super service, prompt delivery and well packaged. Certainly use them again.”

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Posted 1 month ago

“Delivered next day, as promised. Prices are competitive. Communications were good. Brake pads fitted and they stop the bike, which is all I need. I highly recommend this seller and would buy again.”

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Posted 1 month ago

“Great delivery time and as always great brake pads.”

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Posted 1 month ago

“I had the change the front pads on my bike which has dual discs. Using the contact us pop up on the web site, I asked how many sets of pads I needed to order for the bike was 1 or 2? The answer given was 1. Wrong!! It should have been 2. I also had to wait for approx. 4 weeks to receive the first set of pads as they weren’t in stock which I wasn’t told when I ordered them.”

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Posted 2 months ago

“Ordering was easy and delivery was super fast. The only downside was the increase in price, for the same items, since my previous order a couple of years ago.”

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Posted 2 months ago

EBC Brake Shop is rated 4.6 based on 1,249 reviews