EBC Brake Shop Reviews

Name: EBC Brake Shop
Address: EBC Brake Shop, 40 Huxley Close, Park Farm Industrial Estate, Wellingborough
Rating: 4.56

4.6 Rating 1,269 Reviews

89 %

of reviewers recommend EBC Brake Shop

Company Reviews

Metrics

4.6

Based on 1,269 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

EBC Brake Shop 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

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“Internet shopping very good, on time delivery with costumer service for Italia”

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Posted 1 week ago

“Great brake pads & excellent next day delivery.”

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Posted 2 weeks ago

“The parts I ordered were incorrect, they were not compliant with my bike even though the website said they were. I emailed 3 times and sent a website form but had no response. I ended up calling and was met with a pretty unhelpful response. I am still waiting for confirmation of my refund.”

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Posted 2 weeks ago

“Easy to order. Prompt delivery. Assurance that I'm getting genuine brake pads is valuable to me.”

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Posted 2 weeks ago

“Recommended supplier”

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Posted 2 weeks ago

“Items arrived as expected and very good quality from EBC brakes.”

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Posted 1 month ago

“delivery exc😁but wrong spring supplied that rubbed on inside of hub,causing a squeek,fitted old springs and ok,braking very good👍”

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Posted 1 month ago

“Great products, fair price for quality and nice people to deal with”

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Posted 1 month ago

“All good. Great to be able to get high quality brake pads for a rare bike (WK 400 Trail). Hard to rate delivery time or cost as everything got very held up as I was charged extra Brexit taxes - not EBC's fault, but something to be aware of if you're buying bits in Ireland. The original cost was doubled! On the plus side the pads look good and I'm looking forward to fitting them.”

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Posted 1 month ago

“Why 3 stars? I needed to ask a question so sent a WhatsApp message. I got an automated reply (it was out of hours) saying they would get back to me. Well, that didn't happen. But the delivery was quick and painless.”

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Posted 1 month ago

“Very disappointed customer, I was unable to enter the discount code on line ordering and also wasn’t offered discount over the phone when placing an order, when you state discount available for trf members.”

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Posted 1 month ago

“Very fast delivery will use again if needed.”

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Posted 1 month ago

“This was the first time using the EBC store I found the website easy to navigate and find the correct pads for my Harley. They kept me informed on delivery times and they were delivered next working day. I got a great price for quality pads and will definitely use this store in the future”

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Posted 1 month ago

“Excellent uprated brake pads for classic motorcycle at discounted price”

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Posted 2 months ago

“Quite hard to get in touch over the phone when I had a problem but it was sorted quickly.”

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Posted 2 months ago

“I used their parts compatibility selector for brake pads for a motorcycle I was due to work on, puchased brake pads advised would fit and they don't. I had to pay to return them and the cost to purchase the correct set with postage was more expensive than other retailers. If the parts compatibility was correct the issue wouldn't have happened. To get the return going took emails back and forth also, overall I shall not be using EBC directly again.”

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Posted 2 months ago

“Had a few small issues with my order but they sorted very quickly and were very helpful 10/10 would definitely use again 👍🏻”

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Posted 2 months ago

“Purchased several replacement brake pads for mountain bike. Excellent products, better than OEM. Quick delivery.”

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Posted 2 months ago

“arrived very quickly. I haven't fitted them yet but they are excellent quality”

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Posted 2 months ago

“Proving elusive to find a rear disc for my old Aprilia RST 1000 Futura and being sent incompatible parts by others. EBC came good with a quality product outshining oe fitment Brembos. Made sure to fit their pads too. Recommended”

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Posted 2 months ago

EBC Brake Shop is rated 4.6 based on 1,269 reviews