EBC Brake Shop Reviews

Name: EBC Brake Shop
Address: EBC Brake Shop, 40 Huxley Close, Park Farm Industrial Estate, Wellingborough
Rating: 4.56

4.6 Rating 1,277 Reviews

89 %

of reviewers recommend EBC Brake Shop

Company Reviews

Metrics

4.6

Based on 1,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

EBC Brake Shop 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

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“Website makes looking for brake pads is too fiddly. Pleas simplify your catalogue .also advice on type of use , rotor wear and sell quality rotors too”

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Posted 6 days ago

“Fantastic service, ordered in the afternoon delivered day after. Great quality brake pads”

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Posted 1 week ago

“I've been using EBC for years and have always had Excellent Service and Great Quality parts”

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Posted 1 month ago

“Quick service.”

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Posted 1 month ago

“Emails sent in the morning requesting confirmation of part numbers. Received reply couple of hours later. Parr’s ordered same afternoon and delivered next day. Happy customer”

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Posted 2 months ago

“Fast efficient service.”

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Posted 2 months ago

“Ordered front and rear brake pad sets for my motorbike. Unfortunately the "Bike Finder" doesn't work for Triumph motorbikes. You can see only 3-4 bikes in the model selector and then the rest is a huge group which you cannot select as seen in the screenshot That's the reason for 3 stars. Otherwise it was easy to order and my order was delivered in a timely manner. I would order from the website again.”

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Posted 2 months ago

“Very helpful company”

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Posted 2 months ago

“Internet shopping very good, on time delivery with costumer service for Italia”

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Posted 3 months ago

“Great brake pads & excellent next day delivery.”

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Posted 3 months ago

“The parts I ordered were incorrect, they were not compliant with my bike even though the website said they were. I emailed 3 times and sent a website form but had no response. I ended up calling and was met with a pretty unhelpful response. I am still waiting for confirmation of my refund.”

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Posted 3 months ago

“Easy to order. Prompt delivery. Assurance that I'm getting genuine brake pads is valuable to me.”

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Posted 3 months ago

“Recommended supplier”

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Posted 3 months ago

“Items arrived as expected and very good quality from EBC brakes.”

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Posted 4 months ago

“delivery exc😁but wrong spring supplied that rubbed on inside of hub,causing a squeek,fitted old springs and ok,braking very good👍”

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Posted 4 months ago

“Great products, fair price for quality and nice people to deal with”

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Posted 4 months ago

“All good. Great to be able to get high quality brake pads for a rare bike (WK 400 Trail). Hard to rate delivery time or cost as everything got very held up as I was charged extra Brexit taxes - not EBC's fault, but something to be aware of if you're buying bits in Ireland. The original cost was doubled! On the plus side the pads look good and I'm looking forward to fitting them.”

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Posted 4 months ago

“Why 3 stars? I needed to ask a question so sent a WhatsApp message. I got an automated reply (it was out of hours) saying they would get back to me. Well, that didn't happen. But the delivery was quick and painless.”

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Posted 4 months ago

“Very disappointed customer, I was unable to enter the discount code on line ordering and also wasn’t offered discount over the phone when placing an order, when you state discount available for trf members.”

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Posted 4 months ago

“Very fast delivery will use again if needed.”

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Posted 4 months ago

EBC Brake Shop is rated 4.6 based on 1,277 reviews