EBC Brake Shop Reviews

Name: EBC Brake Shop
Address: EBC Brake Shop, 40 Huxley Close, Park Farm Industrial Estate, Wellingborough
Rating: 4.56

4.6 Rating 1,256 Reviews

89 %

of reviewers recommend EBC Brake Shop

Company Reviews

Metrics

4.6

Based on 1,256 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

EBC Brake Shop 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent uprated brake pads for classic motorcycle at discounted price”

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Posted 3 weeks ago

“Quite hard to get in touch over the phone when I had a problem but it was sorted quickly.”

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Posted 3 weeks ago

“I used their parts compatibility selector for brake pads for a motorcycle I was due to work on, puchased brake pads advised would fit and they don't. I had to pay to return them and the cost to purchase the correct set with postage was more expensive than other retailers. If the parts compatibility was correct the issue wouldn't have happened. To get the return going took emails back and forth also, overall I shall not be using EBC directly again.”

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Posted 4 weeks ago

“Had a few small issues with my order but they sorted very quickly and were very helpful 10/10 would definitely use again 👍🏻”

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Posted 4 weeks ago

“Purchased several replacement brake pads for mountain bike. Excellent products, better than OEM. Quick delivery.”

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Posted 4 weeks ago

“arrived very quickly. I haven't fitted them yet but they are excellent quality”

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Posted 4 weeks ago

“Proving elusive to find a rear disc for my old Aprilia RST 1000 Futura and being sent incompatible parts by others. EBC came good with a quality product outshining oe fitment Brembos. Made sure to fit their pads too. Recommended”

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Posted 4 weeks ago

“Easy to use website & straightforward ordering. An online query question was answered quickly to provide confidense to order. Shipping was quick & my order was correct & competitively priced. Very happy & will definitely use again.”

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Posted 2 months ago

“Great prices with discount code, quick delivery, cannot fault my experience”

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Posted 2 months ago

“i ordered 2 brake discs for my gpz1000rx which i received on the 19th of may however only 1 disc was in the package, so i emailed ...twice and had no reply so i phoned and a very nice chap said he would get one sent out on the tuesday as it was bank holiday monday, so no parcel had turned up by friday so i called again, once again i was told sorry we will get one sent out next week, friady came again no parcel. so i called and a member of staff said he would look into this to see why it hadnt been sent and he said ill call you back, im still waiting for the call back, so i called again and a chap called Ikea said he would sort it and yes he did i received my other disc nearly four weeks for your mistake to be put right this is really shocking service, i have missed my mot ive also lost £45 on a classic bike rally i was going to attend too. I am a very patient chap and i know some times items are out of stock but really nearly 4 weeks to rectify a its not good. Hopefully next time i place an order your service will be better.”

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Posted 3 months ago

“Great product, and trusted, being a trusted reliable brand is the biggest selling point. Performance is great on the 400x. Big improvement from the OEM.”

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Posted 3 months ago

“Great service. Dispatched quickly. Securely packaged. Excellent fit.”

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Posted 3 months ago

“Correct brake shoes but too big to refit the hub ???”

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Posted 3 months ago

“Very easy to use web site. Quick confirmation of my order and great tracking g once it was out for delivery.”

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Posted 3 months ago

“EBC have always been a good choice of brake pad for me before, and with everything through the Internet now it's even easier to get the right pads for your bike. I got the exact pads I needed, at a very good price, delivered quickly, now who can complain about that. Top pads, top service”

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Posted 3 months ago

“The service that I received was good, the brake pads were ok, I was confused by the advert/order method because I understood that the price was for only one pad but it was for a pair, consequently I bought more than I required.”

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Posted 3 months ago

“Postage took too long”

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Posted 3 months ago

“Ordered online and received my brake pads quickly.. Excellent service”

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Posted 3 months ago

“Ordered what EBC recommended for my bike on a drop down list . Paid and it arrived in a couple of days! Very pleased including a discount! What's not to like? 👍”

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Posted 3 months ago

“No hassle service, prompt delivery, great product”

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Posted 3 months ago

EBC Brake Shop is rated 4.6 based on 1,256 reviews