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EBC Brake Shop Reviews

4.5 Rating 973 Reviews
88 %
of reviewers recommend EBC Brake Shop
Company Reviews Metrics
4.5
Based on 973 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read EBC Brake Shop Reviews
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Graeme Watson
Verified Buyer
“I ordered the brake pads, they arrived, I fitted them and they worked fine. What more could I expect?”
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
“Ordered a set of clutch springs. Wanted the the associated clutch kit too, but unfortunately it was out of stock. Postage cost was high, but the springs did arrive very quickly, so I guess it was good value.”
Helpful Report
Posted 3 weeks ago
Myles Smith
Verified Buyer
“Purchased discs and pads for Nissan xtrail, EBC came out best value option for my vehicle. Excellent quality and perfect fit.”
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
“Website is intuitive but does look a bit out-dated and is confusing with two shops selling the same products.”
Helpful Report
Posted 3 weeks ago
John George
Verified Buyer
“Very happy with the selection and the cooperation of a key staffer. However the difficulty and expense of getting a shipment to the US was unnecessary and burdensome, especially since the parts were not available from US suppliers.”
Helpful Report
Posted 1 month ago
Manlio Tribioli
Verified Buyer
“Products are great. Shipment with FedeEx is fast but very expensive to EU (they charge A LOT of expenses you have to pay when you receive items, not documented before), over 35% in my case. They don't reply to emails at all.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Good pads, don't forgot to do the running-in before use-it at the normal.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“I ordered new discs and pads for my VW Caddy - turned out there were 2 different sizes available and I had ordered the wrong size. EBC dealt with the exchange quickly. Very good customer service.”
Helpful Report
Posted 4 months ago
Hi there, Thank you so much for your 4 star rating of EBC Brake Shop. We are pleased to hear that you had a pleasant experience when ordering and exchanging discs and pads for your VW Caddy. We appreciate your positive feedback and are delighted that we could provide you with the excellent customer service you deserved. Kind Regards, EBC Brake Shop Team
Posted 4 months ago
Rob Acton
Verified Buyer
“Easy to choose the correct part through the web site, good delivery. Good product”
Helpful Report
Posted 5 months ago
Slawomir Rutkowski
Verified Buyer
“The pads and disc are a bit dusty, maybe they are just breaking in on the grooved discs (200 miles). I expected less dust - but generally, they are acceptable.”
Helpful Report
Posted 6 months ago
Trevor Williams
Verified Buyer
“Took a bit longer to get to me rather than next day , but good service all the same”
Helpful Report
Posted 6 months ago
Ian Bishop
Verified Buyer
“Supplied new brake pads for my Yamaha motorcycle. Parts arrived in good time and work very well.”
Helpful Report
Posted 6 months ago
Angus Jeffrey
Verified Buyer
“The product is great, and customer service was exceptional when my order went astray. Will go direct to EBC again.”
Helpful Report
Posted 11 months ago
Steve Davies
Verified Buyer
“Really easy to use and as a bonus you sold what I wanted. Next will be the pads and possibly the hoses.”
Helpful Report
Posted 11 months ago
Andy Taylor
Verified Buyer
“Delivery a bit slow but other than that perfect thanks”
Helpful Report
Posted 11 months ago
David Donovan
Verified Buyer
“Good, four stars”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“good service”
Helpful Report
Posted 11 months ago
Geoffrey Brookes
Verified Buyer
“Consistent quality of product fitment and supply”
Helpful Report
Posted 1 year ago
Philip Graham
Verified Buyer
“I ordered two pairs of Fireblade 929 EBC brake pads by telephoning EBC directly. The gentleman I spoke to was helpful, and the telephone transaction was quickly completed, and the price was very competitive. The pads were delivered promptly, and I have since fitted them.”
Helpful Report
Posted 1 year ago
Anita Murphy
Verified Buyer
“Prompt delivery and good communication from courier. Would have been five stars but did not receive invoice.”
Helpful Report
Posted 1 year ago
EBC Brake Shop is rated 4.5 based on 973 reviews
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