EBC Brake Shop Reviews

Name: EBC Brake Shop
Address: EBC Brake Shop, 40 Huxley Close, Park Farm Industrial Estate, Wellingborough
Rating: 4.56

4.6 Rating 1,245 Reviews

89 %

of reviewers recommend EBC Brake Shop

Company Reviews

Metrics

4.6

Based on 1,245 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

EBC Brake Shop 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pads always arrive very fast and work well. Only issue I have is the amount of packaging. Each set (I ordered 5) is in a plastic and card pack with foam and a sticker then the order is in a massive plastic bag. A bit of tape or paper in a jiffy would be fine!”

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Posted 2 months ago

“Easy to use and I got the right pads for my bike from the site”

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Posted 2 months ago

“Easy purchase, fast delivery, competitive pricing and helpful matching data to choose check right fitment for my bike.”

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Posted 2 months ago

“Good efficient service”

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Posted 2 months ago

“Fast shipping. Good quality.”

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Posted 2 months ago

“Very good brakes, delivered quickly and good communication.”

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Posted 2 months ago

“My first choice upgrade for brake pads, tried others but there's no comparison”

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Posted 3 months ago

“Ebc are an absolute quality product, they have always been my go to for brakes, whether for a car or motorcycle. Delivery is quick too.... What's not to like”

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Posted 3 months ago

“EBC Brake shop very easy to use”

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Posted 3 months ago

“Very good communication from staff at Shop. Query answered quickly. Fast delivery. Delighted with the brakes.”

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Posted 3 months ago

“Great quality product...delivery was unbelievably fast ...great company to do business with”

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Posted 3 months ago

“Very fast processed and shipped. Thanks a lot”

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Posted 3 months ago

“Great service and easy to use website.will definitely be using them again.”

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Posted 3 months ago

“Very helpful with which brake pads would be best. Items arrived in good time. I will purchase from them in the future.”

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Posted 3 months ago

“Very satisfied with the service provided, easy to order and came when it said it should”

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Posted 3 months ago

“Does what it says on the package”

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Posted 3 months ago

“Pretty painless experience, easy to find the right pads I wanted, they had them immediately in stock, good prices and prompt delivery! What isn't to like about that”

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Posted 3 months ago

“Sul prodotto e sulla gestione dell'ordine non ho nulla da ridire, anzi è andato tutto bene anche se c'è stata poca comunicazione (questo era il secondo ordine). Il problema serio è la ditta che loro utilizzano per la spedizione (fedex) che, oltre ai 17 euro pagati per la spedizione in italia, ha preteso il pagamento di altri 13,50 euro di "diritti amministrativi fedex" per anticiparmi lo sodganamento corrispondente a 13,79 euro di Imposta Valore Aggiunto italiana. Praticamente ho pagato: 44 euro di prodotto, 17 euro di spedizione, 13,79 euro di tasse di importazione e 13,50 euro di altre spese fedex (a fedex 17 + 13,50 euro per un totale di 30,50 euro escluse le tasse vere e proprie). Cambiate spedizioniere perchè così sicuramente perdete clienti come nel mio caso.”

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Posted 3 months ago

Salve, grazie per la tua recensione e comprendiamo le tue preoccupazioni riguardo al corriere, tuttavia utilizziamo più aziende e tutte hanno le stesse tariffe. Purtroppo non c'è proprio nulla che possiamo fare al riguardo. Riteniamo anche che la recensione a 1 stella sia un po' ingiusta, soprattutto perché hai apprezzato il prodotto e il servizio ed è anche il tuo secondo ordine. Non ordineresti di nuovo da noi?

Posted 3 months ago

“Freindly fast service with quick delivery”

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Posted 3 months ago

“Excellent service and great products.”

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Posted 3 months ago

EBC Brake Shop is rated 4.6 based on 1,245 reviews