EBC Brake Shop Reviews

Name: EBC Brake Shop
Address: EBC Brake Shop, 40 Huxley Close, Park Farm Industrial Estate, Wellingborough
Rating: 4.56

4.6 Rating 1,249 Reviews

89 %

of reviewers recommend EBC Brake Shop

Company Reviews

Metrics

4.6

Based on 1,249 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

EBC Brake Shop 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pretty painless experience, easy to find the right pads I wanted, they had them immediately in stock, good prices and prompt delivery! What isn't to like about that”

Helpful Report

Posted 4 months ago

“Sul prodotto e sulla gestione dell'ordine non ho nulla da ridire, anzi è andato tutto bene anche se c'è stata poca comunicazione (questo era il secondo ordine). Il problema serio è la ditta che loro utilizzano per la spedizione (fedex) che, oltre ai 17 euro pagati per la spedizione in italia, ha preteso il pagamento di altri 13,50 euro di "diritti amministrativi fedex" per anticiparmi lo sodganamento corrispondente a 13,79 euro di Imposta Valore Aggiunto italiana. Praticamente ho pagato: 44 euro di prodotto, 17 euro di spedizione, 13,79 euro di tasse di importazione e 13,50 euro di altre spese fedex (a fedex 17 + 13,50 euro per un totale di 30,50 euro escluse le tasse vere e proprie). Cambiate spedizioniere perchè così sicuramente perdete clienti come nel mio caso.”

Helpful Report

Posted 4 months ago

Salve, grazie per la tua recensione e comprendiamo le tue preoccupazioni riguardo al corriere, tuttavia utilizziamo più aziende e tutte hanno le stesse tariffe. Purtroppo non c'è proprio nulla che possiamo fare al riguardo. Riteniamo anche che la recensione a 1 stella sia un po' ingiusta, soprattutto perché hai apprezzato il prodotto e il servizio ed è anche il tuo secondo ordine. Non ordineresti di nuovo da noi?

Posted 4 months ago

“Freindly fast service with quick delivery”

Helpful Report

Posted 4 months ago

“Excellent service and great products.”

Helpful Report

Posted 4 months ago

“Very pleased with service,help,and product. Good quality ,looks great. Thank you.”

Helpful Report

Posted 4 months ago

“Excellent!”

Helpful Report

Posted 5 months ago

“Very good service Ordered wrong bits and refunded VERY quickly Would buy again in the future without hesitation”

Helpful Report

Posted 5 months ago

“Great service and respose to questions, super fast delivery, definitely recommended”

Helpful Report

Posted 5 months ago

“Easy website. Order delivered as advertised and parts correct”

Helpful Report

Posted 5 months ago

“Nice and easy to order my Yellow Stuff brake pads, an upgrade for my Mercedes Sprinter motorhome. Very happy with the price and delivery time.”

Helpful Report

Posted 5 months ago

“Amazing brakes”

Helpful Report

Posted 5 months ago

“quick delivery and well packed, good quality brake pads”

Helpful Report

Posted 5 months ago

“Easy to order on-line, and buying from EBC directly cuts out worries about fake goods. Will buy from EBC again this way.”

Helpful Report

Posted 5 months ago

“Excelent and Quick service”

Helpful Report

Posted 5 months ago

“Good price for quality products always put ebc on”

Helpful Report

Posted 5 months ago

“After an initial issue I had ordering online - I rang and spoke to someone who was exceedingly helpful (and apologised for the technical issue). They took my order over the phone, two days later they turned up and I fitted them last week. Very good (*appropriate recommendation of pad/disc combination). Very happy customer!!”

Helpful Report

Posted 5 months ago

“Received exactly what I ordered on time and at a good price”

Helpful Report

Posted 5 months ago

“Fast efficient service good quantity products”

Helpful Report

Posted 5 months ago

“Arrived quickly. Although had no email to say it was being delivered that day, but lucky enough I was in. Not put item on yet so can't comment on that.”

Helpful Report

Posted 5 months ago

“Great service, fantastic company. Would definitely recommend.”

Helpful Report

Posted 5 months ago

EBC Brake Shop is rated 4.6 based on 1,249 reviews