easy-frame.co.uk Reviews

Name: easy-frame.co.uk
Address: 29 Rath Road, Warrenpoint
Rating: 4.77

4.8 Rating 1,064 Reviews

95 %

of reviewers recommend easy-frame.co.uk

4.8

Based on 1,064 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About easy-frame.co.uk:

Made To Measure Picture Frames

Visit Website

Phone:

02830250089

Email:

sales@easy-frame.co.uk

Location:

29 Rath Road
Warrenpoint
BT34 3RX

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easy-frame.co.uk 5 star review on 14th November 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was not as I had expected, the frame was thin and flimsy. I was told that as I had asked for this particular size they wouldn’t take it back, this means it is custom made. Although I believe everyone ordering a frame would need it in a particular size. It is difficult to tell when buying over the internet, best to stick with company’s with a good return policy.”

Helpful Report

This review is not for our company.! We are EASY-FRAME you purchased from EZEFRAME / EASYFRAME We have no record of you buying from us! please kindly remove this review

“The frames were smaller than ordered by a significant amount. The customer service response was lacking in any customer service. I would not recommend or use this company again”

Helpful Report

“I made my order on the 26th of March. Today it is the 12th of April and I still haven't received my frames. I emailed and no reply. I emailed a second time and was told the frames would be sent on Friday (within 2 days). I rang a week later to check what had happened, and a man said the frames would be sent by the end of the week. It's been about 10 days and still nothing! Very disappointed! I can't express an opinion on the actual quality of the frames because I haven't received anything yet, but the service has been very disappointing.”

Helpful Report

“Notwithstanding Christmas, which they used as an excuse for poor service, they have been extremely slow. They finally promised they had the frame in the post last Wednesday. It is now Tuesday and it hasn't arrived. I paid £8.95 for postage. When I complained on the phone they hung up.”

Helpful Report

“I have sent an e-mail on 9/5/15 explaining that I ordered a small frame on 20/4/15, payment went out from my account on 22/4/15 and have still not received the frame and have not even received an answer to my e-mail. I am unable therefore unfortunately to leave any kind of positive feedback. To receive my frame would be lovely - to receive a reply to my e-mail would be appreciated.”

Helpful Report

Hi, We did reply to your email, And we explained your frame may of got lost, and that we would send you a new one that same day, Which we did. We apologize for your inconvenience I hope you have now received your new frame Easy Frame

“items ordered before christmas and have yet to be recived .. no comumication form seller at all ... that this point Very Unimpressed.”

Helpful Report

Hi, We are very sorry that you have not received your frame yet. Your order was dispatched on the 18th December however the courier that we used 'city link' has gone into administration and our parcels were not delivered. This Could not of happened at a worse time, as we could not get in touch with anyone from city-link to try and get your order delivered. This was out of our control. We have now made you a completely new order and this will be dispatched this afternoon we are also sending you a £20 voucher for the inconvenience caused We are very sorry for the inconvenience caused. Regards Easy frame team!

easy-frame.co.uk is rated 4.8 based on 1,064 reviews