Eastcoast Kitchens Reviews

Name: Eastcoast Kitchens
Address: Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston, Freiston, Boston
Rating: 4.79

4.8 Rating 1,289 Reviews

96 %

of reviewers recommend Eastcoast Kitchens

4.8

Based on 1,289 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Eastcoast Kitchens:

We have been providing top class kitchens, bedrooms, appliances & home accessories from our premises in Lincolnshire for many years. Quality has always been and will always be our top priority at East Coast Kitchens. We are a family run business that prides itself on giving our customers the highest quality in both products and service. We care and endeavor to be friendly and keep all of our customers informed. Guaranteed to give 110% service benefits to all of our customers. We offer a wide range of quality products.

Visit Website

Phone:

01205 760462

Email:

sales@eastcoastkitchens.co.uk

Location:

Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston
Freiston, Boston
PE22 0NX

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Eastcoast Kitchens 5 star review on 10th March 2025

Anonymous

Anonymous // 01/01/2019

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“Thank you for your usual, excellent, prompt service.”

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Thank you, it's great to know you have returned to use our products & service once more and this is gratefully appreciated.

“The website is clear and easy to use. The customer advice I received via phone was excellent- very knowledgeable about products. Ordering easy and delivery courteous, quick and on time. Very impressed.”

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Excellent review and very much appreciated. Thank you very much for your time in leaving us your comments

“Very happy with my purchase and eastcoast kitchens thank you very much”

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Kevin, thank you for your review left for myself and team, much appreciated

“Lovely lady answered the phone and helped me with my query. Product was dispatched quickly and arrived well packaged. Competitive pricing I would definitely use this company again.”

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thank you very much for your review, I am pleased my team were able to help you efficiently

“Great service”

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“Fantastic service and utterly pleased with my pull out wicker baskets. Plenty room for fruit and veg and looks pretty stylish too . Love it !”

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Francesca thank you very much for your review and so happy to hear you are enjoying your wicker baskets!

“Product more copper than brass. Not as in pictures on the website. Thin brass coating so can see aluminium underneath in some parts. Quick delivery”

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Sofia, i am sorry to learn you were not happy with your door handles. This is not how we like to produce products and would ask you to contact us so we can help rectify theses issues for you.

“Arrived promptly, exactly as described.”

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“5* delivered fast and safe”

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“I received the pull out pantry and there was some damage to one of the frame. I emailed with photos and the replacement frame came the next morning. A very swift response which I was impressed by. The pantry will not not be fitted for a couple of weeks so I cannot comment on ease of fitting and operation. All the parts on the instruction leaflet were there so it is up to my carpenter now when he comes.”

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Thank you for your review, we are glad that you are happy with our aftercare service

“Excellent customer service. Couldn't have been more helpful. Great range of products.”

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Philip thank you for your review and so pleased you were not only happy with our service but also the VS Cornerstone storage solution selected. It was a pleasure helping you, Amanda

“Parts order and despatch were quick and simple, paid extra for 24hr delivery. DPD walked past my house and tried to deliver to the empty house next door, twice. Not been refunded yet. 5 stars for order/despatch 0 stars for DPD 0 stars refund at the mo”

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Paul, i have now sent your comments to our dispatch team. As you have not contacted us at all, we were not aware of the issue but can only apologise on DPD's behalf. We will be in touch very soon

Paul, we have now refunded your order in full for you. Apologies for any inconvenience caused.

“Excellent service , Many Thanks”

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Thank you for your review, we are glad that you are happy with our service

“The product was easy to order, competitively priced and arrived very promptly. A very good service.”

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Thank you for your review, we are glad that you are happy with our website & services

“Arrived promptly. All pieces boxed and labelled correctly. They very quickly handled an enquiry over the phone. Easy to assemble ,which was important as we’re both pensioners and we were replacing the inside of a pull out larder. The only small issue was we needed a little more advice than was given on final adjustments. I would highly recommend this company.”

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Thank you for your review, we are glad that you are happy with our service & the product purchased

“Very good service. The Shaws sink we needed was hard to get hold of but Eastcoast had one and at a very good price. What I did like from them was they gave me a call to double check I didn’t need the parts such as strainers, waste kit etc. I didn’t as I’d already sourced what I needed, but it was clear that they just wanted to make sure I had all I needed. Sink arrived on the day as planned, great quality and a really cheerful delivery driver. Can’t fault in any way, excellent service easy purchase”

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Thank you for your review, we are glad that you are happy with our service & the product purchased

“Good contact times and to sort issues. Lots of stock”

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“Quick efficient service, would purchase from again.”

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Thank you for your review, we are glad that you are happy with our service & look forward to hearing from you again

“Prompt and well packaged delivery. Plinth easy to cut with jigsaw and look really smart with the corner posts. Would recommend”

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Thank you for your review, we are glad that you are happy with our service & the product purchased

“Fantastic service from Eastcoast Kitchens we have ordered twice now and the service has been fantastic would highly recommend them”

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Eastcoast Kitchens is rated 4.8 based on 1,289 reviews