Eastcoast Kitchens Reviews

Name: Eastcoast Kitchens
Address: Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston, Freiston, Boston
Rating: 4.81

4.8 Rating 1,577 Reviews

96 %

of reviewers recommend Eastcoast Kitchens

4.8

Based on 1,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Eastcoast Kitchens:

We have been providing top class kitchens, bedrooms, appliances & home accessories from our premises in Lincolnshire for many years. Quality has always been and will always be our top priority at East Coast Kitchens. We are a family run business that prides itself on giving our customers the highest quality in both products and service. We care and endeavor to be friendly and keep all of our customers informed. Guaranteed to give 110% service benefits to all of our customers. We offer a wide range of quality products.

Visit Website

Phone:

01205 760462

Email:

sales@eastcoastkitchens.co.uk

Location:

Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston
Freiston, Boston
PE22 0NX

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Eastcoast Kitchens 5 star review on 18th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, excellent product. Fast free delivery. Highly recommended.”

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“Online purchase was very straightforward and the product was delivered the following day and as ordered.”

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Thank you so much for your kind feedback! We’re thrilled to hear that your online purchase was straightforward and that your order arrived promptly and as expected. We really appreciate your support and look forward to serving you again soon

“Excellent service”

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Thank you so much for your kind words! We truly appreciate your support and are glad you had an excellent experience. We look forward to serving you again soon.

“Very easy to navigate the website and delivery was as stated”

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Thank you very much for your kind review. We’re delighted to hear you found the website easy to use and that your delivery arrived as promised. We really appreciate your support and hope to serve you again soon.

“Ordered a replacement stainless steel sink from Eastcoast Kitchens. Plumber was coming the following week to fit. Order placed Friday, used the fast delivery option, the sink was delivered Monday morning in good time for the plumber to install. Very well packaged to prevent damage in transit, all parts and fitting instructions present. Would definitely recommend Eastcoast Kitchens and purchase from them again.”

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Thank you for your wonderful review! We’re delighted to hear that your order arrived on time, well-packaged, and with everything needed for a smooth installation. We truly appreciate your recommendation and look forward to serving you again in the future.

“I ordered a Kessebohmer corner unit. It are extremely quickly despite only having used Standard delivery. The equipment is top quality German made. The only slight issue was that it didn't come with a template as shown on all the instruction videos. East Coast were very helpful in trying to resolve this but apparently they no longer come with a template, just the measurements. Our carpenter fitted it fine using those. East Coast subsequently offered me template. They did out of their Amy to be helpful.”

Helpful Report

Thank you very much for your thoughtful review — we really appreciate you taking the time to share your experience. We’re delighted to hear that your Kesseböhmer corner unit arrived quickly and that you’re pleased with the quality. We’re also glad our team was able to assist regarding the template query. As you noted, the manufacturer now supplies measurements rather than printed templates, but we’re always happy to help find a workable solution where we can. It’s great to know your carpenter was able to fit everything successfully, and we truly appreciate your kind comments about our customer service. If you ever need any further assistance in the future, please don’t hesitate to get in touch — we’ll be very happy to help.

“Excellent products & service. In particular the Wicker Baskets with runners are a fantastic quality addition to my cupboard. (54055405)”

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Thank you very much for your kind review — we really appreciate your feedback. We’re delighted to hear that you’re pleased with both the products and the service, and especially that the wicker baskets with runners have made such a great addition to your cupboard. It’s always lovely to know when our products make a real difference to our customers’ spaces.

“Very impressed with their customer service. They rang to double check my order/measurements (which I appreciated as I was nervous about getting it wrong). My order was delivered very quickly and is exactly as described. It's now fitted and I'm delighted with the result. I would not hesitate to buy from then again.”

Helpful Report

Thank you so much for your wonderful review! We’re thrilled to hear that you were happy with our customer service and that the extra check on your order and measurements was helpful. It’s fantastic to know your order arrived quickly, was exactly as described, and that you’re delighted with the finished result. We truly appreciate your kind words and look forward to helping you again in the future!

“We purchased a Villeroy and Boch sink and waste from this company at a very competitive price. Delivery was by courier and product arrived safely. I would happily shop with them again.”

Helpful Report

Thank you very much for your kind review. We’re delighted to hear that you were pleased with the price and that your sink and waste arrived safely. Your feedback is greatly appreciated, and we’re so glad you would choose to shop with us again. We look forward to being of service in the future.

“Arrived quickly, well packaged and easy to assemble. Am very happy with my bin, which was the perfect size and style for the space I needed it for. Would buy from again.”

Helpful Report

Thank you so much for your lovely review. We’re delighted to hear that your order arrived quickly, was well packaged, and easy to assemble. It’s great to know the bin was the perfect size and style for your space. We truly appreciate your feedback and look forward to serving you again in the future.

“Needed a replacement internal kitchen bin and found it here. Excellent communication delivery & product which matched my old bin anchor points perfectly. The way it should be! I would recommend without hesitation. Thankyou.”

Helpful Report

Thank you so much for your kind review! We’re delighted to hear that your replacement bin fit perfectly and that you were happy with our communication and delivery. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.

“Great range of products! My order was processed and shipped very quickly with no shipping cost! Very pleased with the service from Eastcoast kitchens!”

Helpful Report

Thank you so much for your kind review! We’re thrilled to hear that you were happy with our product range and that your order was processed quickly. Your feedback is greatly appreciated, and we’re delighted that you’re pleased with our service.

“Extremely good customer service - I bought a product online and then realised soon afterwards it was slightly wrong. I called ( and actually got through to an human being immediately) and the order was immediately changed.”

Helpful Report

Thank you so much for your wonderful review! We’re delighted to hear that our team was able to assist you quickly and make the necessary changes to your order. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience.

“Excellent service.”

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Thank you very much for your kind review. We really appreciate you taking the time to share your feedback, and we’re delighted to hear that you were pleased with the service. If we can help you with anything in the future, please don’t hesitate to get in touch.

“A friendly team to deal with and a prompt efficient service.”

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Thank you so much for your kind words! We’re delighted to hear that you found our team friendly and our service prompt and efficient. Your feedback is greatly appreciated and means a lot to us.

“Excellent price, clear communication and a speedy delivery, could not ask for much more. Highly recommended.”

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Thank you very much for your kind feedback! We’re thrilled to hear that you were happy with our pricing, communication, and delivery. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. Kind regards, Kirsty

“Good advice - great service! Thank you.”

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Thank you so much for your kind words! We’re delighted to hear that you found our advice helpful and our service excellent. Your feedback is greatly appreciated.

“Customer service and delivery exceptional… sink arrived in perfect condition and has been fitted, looks lovely, time will tell if it stands up to the price but so far no complaints”

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“Order received promptly and the kitchen swivel trays were just as described. All in all excellent service.”

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Thank you very much for your kind feedback! We’re delighted to hear that your order arrived promptly and that the kitchen swivel trays met your expectations. Your positive comments about our service are greatly appreciated.

“Received Tivoli polar sink easy to install.have to see how it stands up to wear and tear.arrived on time good service”

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Eastcoast Kitchens is rated 4.8 based on 1,577 reviews