Eastcoast Kitchens Reviews

Name: Eastcoast Kitchens
Address: Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston, Freiston, Boston
Rating: 4.81

4.8 Rating 1,482 Reviews

96 %

of reviewers recommend Eastcoast Kitchens

4.8

Based on 1,482 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Eastcoast Kitchens:

We have been providing top class kitchens, bedrooms, appliances & home accessories from our premises in Lincolnshire for many years. Quality has always been and will always be our top priority at East Coast Kitchens. We are a family run business that prides itself on giving our customers the highest quality in both products and service. We care and endeavor to be friendly and keep all of our customers informed. Guaranteed to give 110% service benefits to all of our customers. We offer a wide range of quality products.

Visit Website

Phone:

01205 760462

Email:

sales@eastcoastkitchens.co.uk

Location:

Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston
Freiston, Boston
PE22 0NX

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Eastcoast Kitchens 5 star review on 26th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our kitchen units, 20 odd year old bespoke units, were being renovated and we lost one of the handles. ECK had identical handles in stock, these were a perfect replacement. Delivery was excellent. Heartily recommend ECK”

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“Excelent service and quick delivery”

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“JUST THE JOB, THANK YOU.”

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“Prompt delivery and item as described.”

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“Product as expected but very quick delivery.”

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“The product was as described, and was well-packaged. It was delivered quickly, despite me opting for the standard delivery service.”

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“My order was damaged on arrival; suspect dropped by delivery company! I advised Easrcoast kitchens. They requested photographs and the next day I received replacement parts. Fantastic service.”

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“On time, good tracking, well protected delivery”

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“Item was out of stock but ECK kept me informed of it's progress and updated the delivery date when necessary. Good service. 👍”

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Thank you for your kind feedback! We’re glad we could keep you informed and provide good service, even with the delay.

“Used Eastcoast Kitchens to purchase a sink for new kitchen. Good product and good communication regarding my order. Would use again.”

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Thank you for your kind feedback! We're glad you’re happy with your sink and our service

“Excellent product easy to navigate website little pricy but a quick delivery even though Yodel delivered a day late! Following in tracker they got 2 mins from my home then took the parcel all the way back to the depot?”

Helpful Report

Thank you so much for your feedback! We're glad to hear you found our product excellent and our website easy to navigate. We apologise for the delay with Yodel and understand how frustrating it must have been to see your parcel taken back to the depot. We appreciate your patience and hope you’re happy with your purchase despite the delivery hiccup. Your comments about pricing and delivery are noted, and we’ll continue striving to improve our service.

“Good value, best price I could find online especially when you include delivery, and excellent choice on the website. I purchased a Vauth Sagel integrated kitchen bin to suit a 300mm wide base unti (not installed yet but looks a very solid construction. Delivery was unbelievably quick (got it the day after ordering). When I unpacked it, there was a damaged/bent steel plate inside the box which I brought to the attention of East Coast; it was replaced in a few days, which worked out fine for me.”

Helpful Report

Thank you! We're thrilled to hear that and truly appreciate your feedback. We look forward to serving you again

“Very easy people to deal with, responding promptly to queries. The delivery time was astonishingly fast.”

Helpful Report

Thank you so much for your kind words! We're delighted to hear that you had a smooth experience and were pleased with our prompt responses and fast delivery. We truly appreciate your feedback and look forward to serving you again

“Quick efficient service”

Helpful Report

Thank you! We’re glad you’re happy with our service.

“Very helpful with pre order queries and Delivery was very quick”

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"Thank you for your kind words! We're glad you had a smooth experience with your pre-order and delivery."

“I enquired as to what waste kit would fit my sink, nothing was too much trouble before I was advised what one to purchase, brilliant support and advice I then placed my order online with no fuss or problems.. I was updated at every stage and received my goods as promised 48hrs later..perfect”

Helpful Report

Thank you for your kind words! We’re delighted our team could help and that your order arrived smoothly. We really appreciate your feedback!

“I ordered a corner pull out which was a very competitive price. The delivery was quick which I needed and communication was great. Overall a very positive experience.”

Helpful Report

Thank you for your kind feedback! We’re glad you’re happy with the price, delivery, and service. We appreciate your support!

“Excellent phone person who helped me (old) through the payment by card system Had the right size (unusual) of bin liner at a reasonable price. Offered few days delivery but indeed it came the next day. Under promise, over deliver - they did Thank you”

Helpful Report

Thank you so much for your lovely feedback. We’re delighted to hear that our team was able to guide you smoothly through the payment process and help you find the right bin liners. We’re especially pleased that your order arrived even sooner than expected. We truly appreciate your kind words and are always here to help. Thank you for choosing us!

“Friendly and excellent customer service. Item arrived in pristine condition. Highly recommended.”

Helpful Report

Thank you! We’re thrilled you’re happy with your order and appreciate your recommendation!

“great prouidct and service”

Helpful Report

Thank you for your feedback! We’re glad you’re satisfied with our product and service.

Eastcoast Kitchens is rated 4.8 based on 1,482 reviews