Eastcoast Kitchens Reviews

Name: Eastcoast Kitchens
Address: Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston, Freiston, Boston
Rating: 4.79

4.8 Rating 1,288 Reviews

95 %

of reviewers recommend Eastcoast Kitchens

4.8

Based on 1,288 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Eastcoast Kitchens:

We have been providing top class kitchens, bedrooms, appliances & home accessories from our premises in Lincolnshire for many years. Quality has always been and will always be our top priority at East Coast Kitchens. We are a family run business that prides itself on giving our customers the highest quality in both products and service. We care and endeavor to be friendly and keep all of our customers informed. Guaranteed to give 110% service benefits to all of our customers. We offer a wide range of quality products.

Visit Website

Phone:

01205 760462

Email:

sales@eastcoastkitchens.co.uk

Location:

Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston
Freiston, Boston
PE22 0NX

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Eastcoast Kitchens 5 star review on 10th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a tap. Very pleased with it.”

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“Good delivery time item as described excellent seller”

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“Great website, easy to navigate and find exactly what I wanted, would recommend.”

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“I was very happy with Eastcoast Kitchens when we ordered a part for a kitchen drawer which arrived earlier than the expected time and would be more than happy to order from them again.”

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“The tap was delivered promptly suitably packaged with everything that was needed included. Initially I wanted to return the tap as it was more gold in colour than it looked online however the defensive attitude from east coast kitchens customer services dept and the fact I would have to pay the delivery charge meant I kept it. It is a very nice quality good looking piece of kit. The hose does not really stretch that far, it could be better. Unfortunately having had it fitted by a qualified plumber the filter system is not working. The customer service from east coast kitchens has again been very combative. Asking me why the tap is not working, I am not a plumber I do not know. Also saying they have had to call the manufacturer themselves many times(alarm bells) and have always got through this implying I must be getting it wrong when I say I am calling them and can’t get through. No offer to call on my behalf or send and email even though my contract was with them.”

Helpful Report

Thank you for your review. To be able to help, we do unfortunately need to know what is wrong to be able to help you further. You have just stated the "filter does not work" The number given to you yesterday was so you could obtain product help & advise. We have tried to help you and been consistent with our communications. We also requested a number so that we could call you? I am very sorry you are not happy, I will continue to reply to you directly to see if we can get this resolved.

“Enquiries online and by phone dealt with speedily and helpfully. Both order and delivery process faultless. Good price on item - a Rangemaster sink.”

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“A wonderful product and great service”

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“Good comunication”

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“Once we ascertained the correct colour for our handle - black not graphite, reorder was relatively easy, although delivery fairly slow despite high cost Royal Mail 1st class not £6 plus. Refund on returned order fairly efficient if again a little slow,”

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“I received great service from Eastcoast Kitchens. I had to phone to ask a couple of questions and the lady I spoke to was informative and very helpful I have already recommended you to a friend.”

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“Always great products and great customer service”

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“Fast efficient service, great product!!”

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“Fast delivery great product.”

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“Ordered a kitchen sink top from Eastcoast Kitchens..Was notified when it would arrive. Was then contacted by the delivery driver to confirm delivery. Arrived exactly as arranged,in perfect condition and was purchased a a very good price.”

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“I can only say everything was okay would purchase again”

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“Quick delivery and would highly recommend both the product and EastCoast Kitchens.”

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“Eastcoast Kitchens were extremely good in offering advice. Unfortunately Abode gave them incorrect advice on this tap. It was sorted out brilliantly by Eastcoast and I bought a replacement tap from them.”