Eastcoast Kitchens Reviews

Name: Eastcoast Kitchens
Address: Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston, Freiston, Boston
Rating: 4.81

4.8 Rating 1,780 Reviews

96 %

of reviewers recommend Eastcoast Kitchens

4.8

Based on 1,780 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Eastcoast Kitchens:

We have been providing top class kitchens, bedrooms, appliances & home accessories from our premises in Lincolnshire for many years. Quality has always been and will always be our top priority at East Coast Kitchens. We are a family run business that prides itself on giving our customers the highest quality in both products and service. We care and endeavor to be friendly and keep all of our customers informed. Guaranteed to give 110% service benefits to all of our customers. We offer a wide range of quality products.

Visit Website

Phone:

01205 760462

Email:

sales@eastcoastkitchens.co.uk

Location:

Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston
Freiston, Boston
PE22 0NX

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Eastcoast Kitchens 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Responded quickly to my enquiries and helped me buy the right pull-out larder. Delivered within a few days. On-line video helped with fitting, high quality Kessebohmer and it now looks great.”

Helpful Report

Thank you for your review. We’re glad we could help you choose the right pull-out larder, the delivery was quick, and the online video was helpful. Great to hear it now looks great. We look forward to welcoming you back to East Coast Kitchens soon. Kind regards, Team Eastcoast Kitchens

“Excellent delivery. Decent substantial heat deflector.”

Helpful Report

Thank you for your review. We’re glad the delivery was excellent and that you’re happy with the product. If you need anything else, we’re here to help. Kind regards, Team Eastcoast Kitchens

“It arrived when expected and the delivery time was faster than expected”

Helpful Report

Thank you for your review, William. We’re glad the delivery arrived when expected and faster than anticipated. We look forward to welcoming you back to East Coast Kitchens soon. Kind regards, Team Eastcoast Kitchens

“Outstanding service. Order placed on Friday and product arrived on Monday. The Hafele pull out towel rail is a quality product and works exceptionally well. I would have given 5 stars had I not been given the wrong information about the fixing screws needed. The website stated that the rail should be fixed using pan head screws with a 6mm dia. head which I puchased before the rail arrived. However, the rail has 6mm dia fixing holes so a screw head of the same diameter is no good. The correct size is a 8mm dia. head. I did notify East Coast Kitchens to suggest the website is amended.”

Helpful Report

Thank you for sharing your experience. We’re really glad the towel rail arrived quickly and that you’re happy with the quality. We appreciate your note about the fixing screws and will pass that feedback to our team to help ensure the information is accurate on the website. Kind regards, Team Eastcoast Kitchens

“Ordered on a Thursday arrived next day contact by email with updates of all transit so new exactly when it would be delivered that was very helpful. Oven cabinet door protectors were professionally packaged and fitted perfectly on my cabinets doors protecting from heat damage. Reasonable priced and delivery charged. Would definitely use again.”

Helpful Report

Thank you for your review, Anthony! We’re glad the updates were helpful and that the oven cabinet door protectors fitted perfectly and arrived quickly. We appreciate your feedback and look forward to assisting you again. Kind regards, Team Eastcoast Kitchens

“Prompt delivery. Good quality unit. Looked exactly as it did in advert. Very pleased.”

Helpful Report

Thank you for your review! We’re glad to hear the delivery was prompt you are very pleased with the product. We look forward to hearing from you again soon. Kind regards, Team Eastcoast Kitchens

“First time I have ordered from EcK. Item was on backorder but still arrived very quickly and in line with the estimated expectation. Items well packaged.”

Helpful Report

Thank you for your review! We’re glad to hear your first order with East Coast Kitchens arrived quickly & that the items were well packaged. We look forward to welcoming you back soon! Kind regards, Team Eastcoast Kitchens

“Quick and efficient. Courier excellent - carried the heavy item into the house. Part was easy to fit.”

Helpful Report

Thank you for your review, Andrew! We’re glad to hear things were quick and efficient, and that the courier was helpful, we will be sure to pass this onto the courier company. Kind regards, Team Eastcoast Kitchens

“Very good and quick with replies. Went above and beyond. Thank you!”

Helpful Report

Thank you for your review! We’re glad to hear our replies were quick and that you were happy with the service you received. We look forward to welcoming you back to East Coast Kitchens soon. Kind regards, Team Eastcoast Kitchens

“Bin arrived damaged and now out of stock so disappointing. Awaiting a refund and restock.”

Helpful Report

Rachael, I'm sorry to learn that you've left us a negative review. I completely appreciate how frustrating it is to receive a damaged product, and I sincerely apologise for the inconvenience this has caused. Although we use reputable couriers and take great care when packaging our products, unfortunately, damage can occasionally occur during transit, despite our best efforts. We always aim to resolve these situations as quickly as possible. In fact it has been confirmed the collection has been completed and was collected from you Friday the 29th July. The refund will be processed very soon Kind regards, Eastcoast Kitchens

“Product exactly as described and fitted perfectly in the 500 unit. Delivery was quick. Would buy from East Coast again.”

Helpful Report

Thank you for your review, Bronnie! We’re glad to hear the product matched the description and fitted perfectly, and that delivery was quick. We’d be very happy to assist with anything else you need in the future. Kind regards, Team Eastcoast Kitchens

“Ordered what I wanted and sent to me efficiently when I asked for it. Pleasing.”

Helpful Report

Thank you for your great review, Richard! We’re glad the item matched what you wanted and that it was sent efficiently when you asked. We are always delighted to get great reviews like this. We look forward to hearing from you again soon. Kind regards, Team Eastcoast Kitchens

“Extremely prompt delivery, excellent customer service, communication very good.”

Helpful Report

Thank you for your great review! We’re glad the delivery was prompt and that our service and communication met your expectations. Kind regards, Team Eastcoast Kitchens

“The only black sink I could find in the size I needed!! Perfect! Great service and really fast delivery with DHL.”

Helpful Report

Thank you for your great review Lee! We’re glad the black sink was the right size and that you’re happy with the service and fast DHL delivery. We look forward to welcoming you back to East Coast Kitchens & Bedrooms soon! Kind regards, Team Eastcoast Kitchens

“Product as described and extremely quick delivery”

Helpful Report

Thank you for your feedback. We’re glad the product was as described and that it arrived extremely quickly. Kind regards, Team Eastcoast Kitchens

“Day 1: ordered Day 1: received call confirming order Day 2: received order Cannot fault the quality of the product or level of service received. Excellent from start to finish.”

Helpful Report

Thank you for your feedback. We’re glad the ordering process and the quality of the product met your expectations from start to finish. We look forward to welcoming you back to East Coast Kitchens & Bedrooms soon. Kind regards, Team Eastcoast Kitchens

“Really pleased with our purchase. Easy to install.”

Helpful Report

Thank you for your feedback. We’re really glad you’re pleased with your purchase and that it was easy to install. Kind regards, Team Eastcoast Kitchens

“Quality goods atreasonable price delivered quickly”

Helpful Report

Thank you for your feedback. We’re glad you found quality goods at a reasonable price delivered quickly. Kind regards, Team Eastcoast Kitchens

“The website was easy to navigate. The inside cupboard bin was to replace a previous one fitted in my kitchen in 2006!!! Happy to find they still sold it. It came quicker than I expected, was well packed & easy to install.”

Helpful Report

Thank you for your feedback. We’re glad the website was easy to navigate, and that you found the replacement cupboard bin and that it arrived quickly, was well packed, and easy to install. Kind regards, Team Eastcoast Kitchens

“Good customer service, and good products.”

Helpful Report

Thank you for your feedback, Martin. We’re glad to hear you’re happy with our customer service and products. We look forward to hearing from you again soon. Kind regards, Team Eastcoast Kitchens

Eastcoast Kitchens is rated 4.8 based on 1,780 reviews