Eastcoast Kitchens Reviews

Name: Eastcoast Kitchens
Address: Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston, Freiston, Boston
Rating: 4.81

4.8 Rating 1,529 Reviews

96 %

of reviewers recommend Eastcoast Kitchens

4.8

Based on 1,529 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Eastcoast Kitchens:

We have been providing top class kitchens, bedrooms, appliances & home accessories from our premises in Lincolnshire for many years. Quality has always been and will always be our top priority at East Coast Kitchens. We are a family run business that prides itself on giving our customers the highest quality in both products and service. We care and endeavor to be friendly and keep all of our customers informed. Guaranteed to give 110% service benefits to all of our customers. We offer a wide range of quality products.

Visit Website

Phone:

01205 760462

Email:

sales@eastcoastkitchens.co.uk

Location:

Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston
Freiston, Boston
PE22 0NX

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Eastcoast Kitchens 5 star review on 18th November 2025

Anonymous

Anonymous // 01/01/2019

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“Clear description on the website with helpful information about checking height clearance etc. for the self opening lid on the bin we ordered. Arrived well packed in the time specified and matches description on site. Sales team very helpful.”

Helpful Report

Thank you for your kind review! We’re thrilled that everything arrived as described and on time, and that our website guidance and sales team were helpful. Your feedback means a lot to us!

“good choice of items at competitive prices also quick delivery available”

Helpful Report

Good selection of items at competitive prices, with the added bonus of quick delivery. Very pleased with my experience.

“No issues, item delivered quickly and we'll packaged”

Helpful Report

Thank you for your feedback! We’re pleased to hear that your item was delivered quickly and well packaged. We appreciate your support.

“I brought two carousels for a customers kitchen,they were for a 1000 corner base cabinet with a 600 doors . The quality is superb,they move around the cabinet on rails as smooth as silk .they also come right out of the cabinet and allow you to see the very back of the shelf which would normally be hard to get to . My customer is very happy.thank you eastcoast kitchens 🙏👏👏”

Helpful Report

Thank you so much for your wonderful feedback! We’re delighted to hear that the carousels are working so smoothly and making the cabinet space much more accessible. It’s great to know that your customer is very happy with the installation. We really appreciate your support and kind words!

“I ordered the cutlery draw insert for my kitchen draw. It was perfect and exactly what I was looking for. The oak was an exact match. Delivery was also quick.”

Helpful Report

Thank you for your kind feedback! We’re delighted to hear that the cutlery drawer insert was a perfect fit and that the oak matched your kitchen so well. We’re also glad that it arrived quickly. We really appreciate your support!

“Great service & really quick delivery. A very well made piece of kitchen furniture. Although not yet installed it looks great & I can’t wait to use it.”

Helpful Report

Thank you for your kind feedback! We’re delighted to hear that you were happy with our service and quick delivery. We’re sure the kitchen furniture will look fantastic once installed, and we hope you enjoy using it!

“Quick delivery, sturdy stuff. Easy to install with template”

Helpful Report

Thank you for your feedback! We’re glad to hear that your order arrived quickly and that you found the product sturdy and easy to install with the template. We really appreciate your support.

“Our kitchen units, 20 odd year old bespoke units, were being renovated and we lost one of the handles. ECK had identical handles in stock, these were a perfect replacement. Delivery was excellent. Heartily recommend ECK”

Helpful Report

Thank you for your kind feedback! We’re delighted to hear that the replacement handles were a perfect match for your kitchen units and that the delivery met your expectations. We really appreciate your recommendation and support!

“Excelent service and quick delivery”

Helpful Report

Thank you for your feedback! We’re delighted to hear that you were happy with our service and the quick delivery. We really appreciate your support.

“JUST THE JOB, THANK YOU.”

Helpful Report

Thank you for your feedback! We’re glad to hear everything worked out perfectly.

“Prompt delivery and item as described.”

Helpful Report

Thank you for your review! We’re delighted to hear that your order arrived promptly and met your expectations. We really appreciate your feedback.

“Product as expected but very quick delivery.”

Helpful Report

“The product was as described, and was well-packaged. It was delivered quickly, despite me opting for the standard delivery service.”

Helpful Report

Thank you for your feedback. We’re delighted to hear that the product met your expectations, was well-packaged, and delivered promptly. We appreciate you taking the time to share your experience!

“My order was damaged on arrival; suspect dropped by delivery company! I advised Easrcoast kitchens. They requested photographs and the next day I received replacement parts. Fantastic service.”

Helpful Report

Thank you for your feedback. I’m very sorry to hear that your order was damaged during delivery, but I’m glad that we were able to assist quickly and provide replacement parts. It’s great to hear you’re happy with the service!

“On time, good tracking, well protected delivery”

Helpful Report

Thank you for your feedback. We’re pleased to hear that your order arrived on time, with good tracking and well-protected delivery

“Item was out of stock but ECK kept me informed of it's progress and updated the delivery date when necessary. Good service. 👍”

Helpful Report

Thank you for your kind feedback! We’re glad we could keep you informed and provide good service, even with the delay.

“Used Eastcoast Kitchens to purchase a sink for new kitchen. Good product and good communication regarding my order. Would use again.”

Helpful Report

Thank you for your kind feedback! We're glad you’re happy with your sink and our service

“Excellent product easy to navigate website little pricy but a quick delivery even though Yodel delivered a day late! Following in tracker they got 2 mins from my home then took the parcel all the way back to the depot?”

Helpful Report

Thank you so much for your feedback! We're glad to hear you found our product excellent and our website easy to navigate. We apologise for the delay with Yodel and understand how frustrating it must have been to see your parcel taken back to the depot. We appreciate your patience and hope you’re happy with your purchase despite the delivery hiccup. Your comments about pricing and delivery are noted, and we’ll continue striving to improve our service.

“Good value, best price I could find online especially when you include delivery, and excellent choice on the website. I purchased a Vauth Sagel integrated kitchen bin to suit a 300mm wide base unti (not installed yet but looks a very solid construction. Delivery was unbelievably quick (got it the day after ordering). When I unpacked it, there was a damaged/bent steel plate inside the box which I brought to the attention of East Coast; it was replaced in a few days, which worked out fine for me.”

Helpful Report

Thank you! We're thrilled to hear that and truly appreciate your feedback. We look forward to serving you again

“Very easy people to deal with, responding promptly to queries. The delivery time was astonishingly fast.”

Helpful Report

Thank you so much for your kind words! We're delighted to hear that you had a smooth experience and were pleased with our prompt responses and fast delivery. We truly appreciate your feedback and look forward to serving you again

Eastcoast Kitchens is rated 4.8 based on 1,529 reviews