Eastcoast Kitchens Reviews

Name: Eastcoast Kitchens
Address: Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston, Freiston, Boston
Rating: 4.81

4.8 Rating 1,714 Reviews

96 %

of reviewers recommend Eastcoast Kitchens

4.8

Based on 1,714 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Eastcoast Kitchens:

We have been providing top class kitchens, bedrooms, appliances & home accessories from our premises in Lincolnshire for many years. Quality has always been and will always be our top priority at East Coast Kitchens. We are a family run business that prides itself on giving our customers the highest quality in both products and service. We care and endeavor to be friendly and keep all of our customers informed. Guaranteed to give 110% service benefits to all of our customers. We offer a wide range of quality products.

Visit Website

Phone:

01205 760462

Email:

sales@eastcoastkitchens.co.uk

Location:

Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston
Freiston, Boston
PE22 0NX

Write Your review

Tell us how Eastcoast Kitchens made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Eastcoast Kitchens 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was excellent. A lady rang day after I placed the order to confirm I had ordered the right size. I had to measure the kitchen cupboard while on the phone. They must of had a lot of returns due to customers ordering the wrong size. The only complaint I have is, it came with no screws to fix the runners to the cupboard. Although it does say on the description it does not come with fixings but I did not see that 🤦🏻‍♀️. I purchased some from Amazon. Also there were no handles. It is not pictured with handles and you can open them from the bottom without. My other internal draw purchased from another company has and I found the draws easier to open with handels. I purchased some handels from eBay. I would buy these draws again 😁”

Helpful Report

Thank you for taking the time to leave such detailed feedback. We’re delighted to hear that you were pleased with our customer service and that our team could help ensure you ordered the correct size. We also appreciate your comments regarding the fixings and handles. As noted in the product description, fixings are not included, but we understand how this could easily be missed and will take your feedback on board. The drawers are designed to be opened without handles, although we appreciate that adding handles can make them more convenient to use. Thank you again for your valuable feedback, and we’re very pleased to hear that you would purchase the drawers again in the future.

“Best price I found for what I was looking for, and arrived quickly.”

Helpful Report

Thank you for your lovely feedback. We’re so pleased to hear that you found the best price for the product you were looking for and that your order arrived quickly. We truly appreciate your support and look forward to assisting you again in the future.

“Great product, right price, great comms and next day delivery.”

Helpful Report

Thank you for your fantastic feedback. We’re delighted to hear that you were pleased with the product, pricing, communication, and next day delivery service. We truly appreciate your support and hope to assist you again in the future.

“can't fault the service from East Coast Kitchens. The order arrived very promptly and exactly when they estimated it would. Very well packed too. The price was the best i could find on line too. will have no hesitation using them again.”

Helpful Report

Thank you so much for your wonderful feedback. We’re delighted to hear that you were pleased with our service, prompt delivery, and packaging. It’s also great to know that you found our prices competitive. We truly appreciate your support and look forward to assisting you again in the future.

“Great quality tap speedy dispatch”

Helpful Report

Thank you for your lovely feedback. We’re so pleased to hear you are happy with the quality of the tap and our speedy dispatch service. We really appreciate your support and hope to assist you again in the future.

“Excellent service, staff member I spoke to was very helpful with any queries I raised. Materials arrived within one day of ordering.”

Helpful Report

Thank you very much for your kind feedback. We are delighted to hear that you were pleased with both our service and the prompt delivery of your materials. Thank you again for taking the time to share your experience with us.

“Brilliant to work with, use East Coast Kitchen very often. Communication and delivery spot on.”

Helpful Report

Thank you for your kind feedback and continued support. We’re delighted to hear you find us reliable to work with and that our communication and delivery have consistently met your expectations. We really appreciate your repeat custom and look forward to working with you again soon.

“Quick service and product of good quality.”

Helpful Report

Thank you very much for your kind feedback and continued support. We’re delighted to hear that you find us reliable to work with and that our communication and delivery consistently meet your expectations. We truly appreciate your repeat custom and look forward to working with you again in the future.

“Fast delivery, item packaged well and good communication”

Helpful Report

Thank you for your kind feedback. We’re delighted to hear you were pleased with the fast delivery, secure packaging, and clear communication. We really appreciate your support and hope to assist you again in the future.

“The price was excellent and the communication throughout was good. I needed to amend the order once placed which was very well handled. The product arrived within the time window provided it was well packed and undamaged. Overall a painless process and would use them again without any hesitation.”

Helpful Report

Thank you very much for your wonderful feedback. We’re delighted to hear that you were pleased with both the pricing and the communication throughout your order. We’re especially glad we could assist with amending your order smoothly and that your item arrived safely and within the expected timeframe. Your kind comments are greatly appreciated, and we look forward to assisting you again in the future. Thank you for choosing us!

“Easy to use website and fast efficient service Good price for the goods that I bought”

Helpful Report

Thank you for your kind feedback. We’re delighted to hear that you found our website easy to use and were pleased with both the service and pricing. We really appreciate your support and hope to assist you again in the future.

“A fast service and an item well worth the money.”

Helpful Report

Thank you for your kind feedback! We’re delighted to hear that you were pleased with the fast service and that you feel the item was well worth the money. We really appreciate your support and hope to assist you again in the future.

“great service, thanks”

Helpful Report

Thank you for your kind feedback! We’re delighted to hear you were pleased with the service. Your support is greatly appreciated, and we hope to assist you again in the future.

“I can't leave a review for this product as it was due to arrive on the 30th of April when I needed it, but eventually arrived on the 5th so I've not used it. Price was fair though, and packing was good”

Helpful Report

Dear Tony, I’m sorry for the delay in your parcel reaching you. I’ve spoken with the courier to understand what caused this, and they’ve advised there was a slight delay due to the delivery location in Scotland. While we aim to keep our carriage charges consistent across England and Scotland, there can occasionally be differences in delivery times. As there was a days delay, the bank holiday Monday had a further impact. We appreciate your patience and will be passing this feedback on to management so we can continue improving our service.

“Amazing communication & very fast delivery. Ceramic sink delivered in perfect condition. Would highly recommend.”

Helpful Report

Thank you very much for your kind review. We are delighted to hear that you were pleased with both our communication and delivery service, and that your ceramic sink arrived in perfect condition. Your recommendation is greatly appreciated and means a lot to

“Speedy delivery, excellent product”

Helpful Report

Thank you very much for your kind feedback. We are delighted to hear that you were pleased with the speedy delivery and the quality of the product. We truly appreciate your support and hope to assist you again in the future.

“delviered promptly and as expected.”

Helpful Report

Thank you very much for your kind feedback. We are delighted to hear that you were pleased with the speedy delivery and the quality of the product. Your support is greatly appreciated, and we hope to be of assistance again in the future.

“A great range is available so always go back to them rather than wasting hours searching the internet. It is a little expensive but all goods I’ve bought there are high quality. Delivery is also quick and efficient.”

Helpful Report

Thank you very much for taking the time to leave such a thoughtful review. We are delighted to hear that you value our range of products and find it easier to return to us rather than spending time searching elsewhere. We also really appreciate your comments regarding the quality of our goods and are pleased that you are happy with your purchases. It is also great to hear that you have found our delivery service to be quick and efficient. Your continued support is greatly appreciated, and we look forward to serving you again in the future.

“Immediate online response to my enquiry. Item was delivered quicker than the specified time. Would definitely use them again .”

Helpful Report

Thank you very much for taking the time to leave your review. We are delighted to hear that you received an immediate response to your enquiry and that your item was delivered even sooner than expected. Your kind feedback is greatly appreciated, and we look forward to assisting you again in the future.

“Order has not arrived yet”

Helpful Report

Thank you for taking the time to leave your review. Hopefully your order has arrived now and to your satisfaction. Please feel free to reach out to us should you have any queries

Eastcoast Kitchens is rated 4.8 based on 1,714 reviews