Eastcoast Kitchens Reviews

Name: Eastcoast Kitchens
Address: Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston, Freiston, Boston
Rating: 4.81

4.8 Rating 1,696 Reviews

96 %

of reviewers recommend Eastcoast Kitchens

4.8

Based on 1,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Eastcoast Kitchens:

We have been providing top class kitchens, bedrooms, appliances & home accessories from our premises in Lincolnshire for many years. Quality has always been and will always be our top priority at East Coast Kitchens. We are a family run business that prides itself on giving our customers the highest quality in both products and service. We care and endeavor to be friendly and keep all of our customers informed. Guaranteed to give 110% service benefits to all of our customers. We offer a wide range of quality products.

Visit Website

Phone:

01205 760462

Email:

sales@eastcoastkitchens.co.uk

Location:

Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston
Freiston, Boston
PE22 0NX

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Eastcoast Kitchens 4 star review on 3rd March 2026

Anonymous

Anonymous // 01/01/2019

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“Immediate online response to my enquiry. Item was delivered quicker than the specified time. Would definitely use them again .”

Helpful Report

Thank you very much for taking the time to leave your review. We are delighted to hear that you received an immediate response to your enquiry and that your item was delivered even sooner than expected. Your kind feedback is greatly appreciated, and we look forward to assisting you again in the future.

“Order has not arrived yet”

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Thank you for taking the time to leave your review. Hopefully your order has arrived now and to your satisfaction. Please feel free to reach out to us should you have any queries

“The team at Eastcoast Kitchens have been so helpful, supportive and efficient. I ordered the wrong size of the item and they were quick to help out with the return of the items and replacements. Would recommend them for a customer focussed approach. Thank you!”

Helpful Report

Thank you very much for taking the time to leave your review. We are delighted to hear that you are pleased with the product and that it was easy to trim, fit, and maintain, resulting in a clean and tidy finish. It is also great to know that the range of sizes available met your requirements. Your feedback is greatly appreciated, and we hope to be of service to you again in the future.

“Competitive prices, quick delivery and fantastic product.”

Helpful Report

Thank you very much for taking the time to leave your review. We are delighted to hear that you are pleased with our competitive pricing, quick delivery, and that you are happy with the product itself. Your feedback is greatly appreciated, and we hope to be of service to you again in the future.

“Great service”

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Thank you very much for taking the time to leave your review. We are delighted to hear that you are pleased with our service. Your feedback is greatly appreciated, and we hope to be of service to you again in the future.

“Ordered a pull out larder mechanism from East Coast Kitchens. It was dispatched almost immediately and I received it the following day. One of the three boxes had been damaged in transit by the delivery company, as were some of the contents. I contacted ECK Customer Services and they were incredibly helpful and quick to respond, with the replacement parts sent out equally quickly. A refreshing change to deal with a company where, when things go wrong, you can speak to a real person with the authority to immediately rectify the problem. Outstanding service.”

Helpful Report

Thank you so much for your kind feedback. We’re really pleased to hear that your order arrived quickly and that our team was able to resolve the issue promptly when the damage occurred in transit. We always aim to provide a responsive and personal service, so it’s great to know that this made a difference to your experience. Your comments mean a lot to us, and we truly appreciate you taking the time to share them. If there’s anything else we can help with in the future, please don’t hesitate to get in touch.

“Great online experience, paid a little extra for a faster delivery and jeepers arrived the next day, Can’t fault thank you so much for a great service,”

Helpful Report

Thank you for your lovely review! We’re delighted to hear you had a great online experience and that your order arrived so quickly. It’s fantastic to know the faster delivery option met your expectations. We really appreciate your kind words and your support. Thanks again for choosing us—we hope to serve you again soon!

“Excellent service and product thank you!”

Helpful Report

Thank you for your kind words! We’re so pleased to hear that you’re happy with both the service and the product. We really appreciate you taking the time to share your feedback, and we look forward to serving you again in the future.

“Great service with these guys. I ordered a sink and immediately had a courtesy call from them just to check that I didn’t need the waste strainers, as they’re not included as standard with this product. Confirmation of the delivery date was sent by email the same day and on the day of delivery I had a call from the driver to let me know what time he’d be with me. The sink was so heavy he carried it in to the house for me and we checked the item together, making sure everything ok before signing (that doesn’t normally happen, normally drop and run!) I’m so happy with my purchase and the service given and the price was great too in comparison with other retailers. Thank you”

Helpful Report

Thank you so much for your wonderful and detailed feedback! We’re delighted to hear that you were pleased with the service from start to finish, from the courtesy call and delivery updates through to the careful handover on delivery. It’s great to know you’re happy with your sink and that you found both the service and pricing to be excellent. We really appreciate you taking the time to share your experience, and your kind words will be passed on to the team. Thank you again for your support.

“Ordered kitchen plinth vents and they were exactly what I needed. Good quality and very reasonable price. Deliver quickly and well packaged.”

Helpful Report

Thank you very much for your kind feedback. We’re delighted to hear that the kitchen plinth vents met your expectations and that you were pleased with the quality, pricing, and delivery. We really appreciate you taking the time to share your experience and hope to assist you again in the future.

“Just what I wanted. Easy to order and came quickly. Would highly recommend.”

Helpful Report

Thank you very much for your lovely feedback. We’re so pleased to hear that the product was exactly what you were looking for and that you found the ordering process straightforward, with prompt delivery. We truly appreciate your recommendation and hope to be of service to you again in the future.

“Ordered integrated bin fitting in my new kitchen . Which hopefully will fit nicely in to our kitchen. I was however disappointed with the delivery company parcel force as they firstly delivered parcel to wrong address and then dropped it over a garden fence in to the garden. I have photos to prove this too. Have not fitted yet box was damaged.”

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“Kept me informed of delivery, good product, good service.”

Helpful Report

Thank you very much for your kind review. We are delighted to hear that you were kept well informed throughout the delivery process and that you are pleased with both the product and the service provided. Your feedback is greatly appreciated and encourages us to continue maintaining high standards

“Fast efficient postage and delivery of an replacement like for like Howdens purchased integrated bin.”

Helpful Report

Thank you very much for your kind feedback. We’re delighted to hear that you were happy with the fast and efficient postage and delivery of your replacement Howdens integrated bin. We really appreciate you taking the time to leave a review and look forward to assisting you again in the future.

“Very helpful, product was exactly as requires”

Helpful Report

Thank you very much for your kind feedback. We’re delighted to hear that you found our service helpful and that the product met your requirements. We truly appreciate your support and look forward to assisting you again in the future.

“Excellent service, rapid delivery and parts arrived well packaged in great condition. Would definitely recommend.”

Helpful Report

Thank you very much for your kind feedback! We’re delighted to hear that you were pleased with our service, the speed of delivery, and that your items arrived safely and in great condition. We truly appreciate your recommendation and your support, and we hope to assist you again in the future.

“What can I say yes East coast Kitchens supplied just what I wanted at a reasonable price But the packaging was damaged on delivery even though the box had fragile all over it , it was crushed and broken open thankfully no damage to the socket.”

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“Great products and good prices, quick service too!”

Helpful Report

Thank you for your great feedback! We’re delighted to hear that you’re pleased with our products, pricing, and the speed of our service. We really appreciate your support and hope to assist you again in the future.

“I cannot give 5* as the item arrived with a damaged part; however, the response from EastCoast was excellent.”

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“Accurate description, fair price, swift delivery, job done. Thanks”

Helpful Report

Thank you for your great feedback! We’re really pleased to hear that you found the product accurately described, fairly priced, and that the delivery was swift. We truly appreciate your support and are glad everything met your expectations.

Eastcoast Kitchens is rated 4.8 based on 1,696 reviews