Eastcoast Kitchens Reviews

Name: Eastcoast Kitchens
Address: Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston, Freiston, Boston
Rating: 4.81

4.8 Rating 1,638 Reviews

96 %

of reviewers recommend Eastcoast Kitchens

4.8

Based on 1,638 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Eastcoast Kitchens:

We have been providing top class kitchens, bedrooms, appliances & home accessories from our premises in Lincolnshire for many years. Quality has always been and will always be our top priority at East Coast Kitchens. We are a family run business that prides itself on giving our customers the highest quality in both products and service. We care and endeavor to be friendly and keep all of our customers informed. Guaranteed to give 110% service benefits to all of our customers. We offer a wide range of quality products.

Visit Website

Phone:

01205 760462

Email:

sales@eastcoastkitchens.co.uk

Location:

Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston
Freiston, Boston
PE22 0NX

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Eastcoast Kitchens 4 star review on 3rd March 2026

Anonymous

Anonymous // 01/01/2019

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“Good service delivery the next day. Product of a good quality.”

Helpful Report

Thank you for taking the time to leave your review. We’re pleased to hear that you were happy with the service, next-day delivery, and the quality of the product. Your feedback is greatly appreciated, and we hope to assist you again in the future.

“My order arrived on time and I was pleased to see that the packaging was mostly recyclable. The spice racks were as advertised and are now up in place and doing their job, I am very pleased.”

Helpful Report

Thank you for your wonderful feedback. We’re delighted to hear that your order arrived on time, that you were happy with the packaging, and that the spice racks are working well for you. Your kind words are greatly appreciated, and we look forward to serving you again in the future

“Couldn’t believe how quickly I received my order. Ordered Friday morning received next day. Packaged well and would definitely order from them again.”

Helpful Report

Thank you for your kind review. We’re thrilled to hear that your order arrived so quickly and that you were happy with the packaging. It’s wonderful to know you’d shop with us again—we very much look forward to serving you in the future!

“East coast Kitchens offered great door handles at a very reasonable price. The whole transaction worked seamlessly and delivery was amazingly quick. Definitely under promised and over delivered. Will use again and highly recommended to others”

Helpful Report

“Excellent service, the cheapest place to get the sink we wanted and delivered very quickly. Would 100% recommend and use again!”

Helpful Report

Thank you so much for your kind review. We’re thrilled to hear that you were happy with our service, pricing, and fast delivery. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

“It makes a rare change nowadays to deal with a firm which does what it promises. Excellent service from excellent staff.”

Helpful Report

Thank you very much for your kind words. We’re delighted to hear that you had a positive experience and that our team met your expectations. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

“Purchased some replacement integrated waste bins for our kitchen. They had exactly what we needed. The service was great and delivery fast. I would definitely recommend Eastcoast Kitchens.”

Helpful Report

Thank you so much for your wonderful feedback. We’re delighted to hear that you found exactly the replacement integrated waste bins you needed and that you were pleased with both our service and the speedy delivery. Your recommendation truly means a great deal to us. We really appreciate you taking the time to share your experience, and we look forward to assisting you again in the future.

“Using this online retailer was easy and their delivery was exceptionally speedy. Only downfall was that they do not have a showroom where you can physically see what you are buying. Staff were Very helpful over the phone and speedily returned emails.”

Helpful Report

Thank you very much for your thoughtful review. We’re delighted to hear that you found our website easy to use and that your delivery arrived so quickly. It’s also wonderful to know that our team were helpful over the phone and prompt in responding to your emails — we’ll be sure to pass on your kind comments. We understand that not having a physical showroom may not suit everyone. As an online retailer, this allows us to keep our prices competitive while still providing detailed information and personal support to help you choose with confidence. We truly appreciate your feedback and your custom, and we hope to assist you again in the future.

“My sink arrived very quickly (within 2 days) and was perfectly OK. It didn't have any data regarding the worktop cutout template but these were promptly supplied upon request. Great price and service thanks.”

Helpful Report

Thank you very much for your kind review. We're delighted to hear that your sink arrived quickly and that you were pleased with the price and overall service. Apologies for the initial omission of the worktop cutout template, but we're glad we could provide this promptly when requested. We truly appreciate your feedback and your custom. If you need anything further, please don’t hesitate to get in touch.

“Had the sink I wanted plus accessories. Delivery was perfect and quick. Highly recommend East Coast Kitchens and their delivery services. First Class.”

Helpful Report

Thank you so much for your wonderful feedback. We’re delighted to hear that you found the exact sink and accessories you were looking for, and that the delivery met your expectations. Your recommendation means a great deal to us We truly appreciate your support and kind words. If we can help you with anything in the future, please don’t hesitate to get in touch.

“Item was just as described, arrived within 2 days, very satisfied.”

Helpful Report

Thank you very much for your lovely review. We’re delighted to hear that your item was exactly as described and that it arrived within two days. It’s wonderful to know you’re very satisfied with your purchase. We truly appreciate your feedback and your support, and we look forward to assisting you again in the future.

“Quality waste bins and first class quick service thank you”

Helpful Report

Thank you so much for your kind feedback. We’re delighted to hear that you’re pleased with the quality of the waste bins and that you found our service first-class and fast. Your support and kind words are greatly appreciated. We look forward to serving you again in the future.

“Very good indeed and I would recommend to anyone. I knew what I wanted and found a good selection at competitive prices on their website. The delivery was earlier than quoted at time of ordering, and the delivery itself was exemplary in terms of communication, care and attention to deta. Thank you Jason and thank you East Coast Kitchen’s.”

Helpful Report

Thank you so much for your wonderful review! We’re thrilled to hear that you found exactly what you wanted and that our selection, pricing, and delivery met your expectations. The team truly appreciate your kind words, and we’re delighted that our service made a positive impression. We look forward to assisting you again in the future!

“Thank you .All was very well”

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“Excellent - sent the wrong bin but got it remedied super quickly and easily. Happy customer.”

Helpful Report

Thank you for your kind feedback! We’re glad we could quickly resolve the issue and that you’re happy with the outcome. We really appreciate your patience and support, and we look forward to serving you again in the future.

“very helpful on phone , great product , prompt delivery , competitively priced , thank you , will use again”

Helpful Report

Thank you so much for your wonderful feedback. We’re delighted to hear that you found our team helpful on the phone and that you’re pleased with the product, delivery, and pricing. Your kind comments truly mean a lot to us, and it’s great to know you had such a positive experience. We really appreciate you taking the time to share your thoughts. We look forward to serving you again in the future.

“The D shaped under sink waste bin is perfect. I first bought one back in 1975, it just just got tired, lost its lid so I decided to see if I could find another, yes East coast Kitchens had one on their website. Delivered and fitted in less than a week. Perfect service Thankyou”

Helpful Report

Thank you so much for your wonderful feedback. We’re delighted to hear that the D-shaped under sink waste bin is perfect for you, and that you were able to replace your original one after so many years! It’s fantastic to know it has served you so well since 1975. We’re also very pleased that you were happy with our service and delivery timescales. Your kind comments truly mean a lot to our team. If we can assist you with anything else in the future, please don’t hesitate to get in touch.

“Great selection of kitchen parts, simple purchase process and good comms, I had a number of communications throughout my purchase process. Including notice of order confirmation and despatch as well as delivery. Only reason I didnt give 5 stars was there was no linkage to let me know which carrier was undertaking the delivery, meanign their was a period of 24 hours where I had a despatch status but no way of knowing who to expect contact from or timing of delivery. Otherewise great process and would purchase form them again.”

Helpful Report

Thank you very much for taking the time to share your detailed feedback. We’re delighted to hear that you were pleased with our selection of kitchen parts, the simplicity of the purchasing process, and the level of communication provided throughout your order. It’s great to know that our order confirmations and despatch updates were helpful. We also truly appreciate your constructive comments regarding the delivery carrier information. We understand how important it is to know who will be delivering your order and when to expect contact. Your feedback has been noted, and we will certainly review how we can improve this part of the process to provide greater clarity in the future. Thank you again for your valuable insights and for your kind recommendation. We very much look forward to assisting you again.

“Good service and quick delivery”

Helpful Report

Thank you very much for your kind review. We’re delighted to hear that you were pleased with our service and quick delivery. Your feedback is greatly appreciated and means a lot to our team.

“Prompt free delivery, good price compared to other stores, and quality products”

Helpful Report

Thank you very much for your kind review. We’re delighted to hear that you were happy with the prompt, free delivery, competitive pricing, and quality of our products. Your feedback is greatly appreciated and encourages our team to keep providing excellent service. We look forward to assisting you again in the future.

Eastcoast Kitchens is rated 4.8 based on 1,638 reviews