Eastcoast Kitchens Reviews

Name: Eastcoast Kitchens
Address: Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston, Freiston, Boston
Rating: 4.81

4.8 Rating 1,671 Reviews

96 %

of reviewers recommend Eastcoast Kitchens

4.8

Based on 1,671 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Eastcoast Kitchens:

We have been providing top class kitchens, bedrooms, appliances & home accessories from our premises in Lincolnshire for many years. Quality has always been and will always be our top priority at East Coast Kitchens. We are a family run business that prides itself on giving our customers the highest quality in both products and service. We care and endeavor to be friendly and keep all of our customers informed. Guaranteed to give 110% service benefits to all of our customers. We offer a wide range of quality products.

Visit Website

Phone:

01205 760462

Email:

sales@eastcoastkitchens.co.uk

Location:

Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston
Freiston, Boston
PE22 0NX

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Eastcoast Kitchens 4 star review on 3rd March 2026

Anonymous

Anonymous // 01/01/2019

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“It fitted well instructions could have been clearer”

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“Everything with Eastcoast Kitchens went smoothly. I needed a custom item added to my order for a pull-out larder and they gave me a price within a day. All items now delivered and looking good.”

Helpful Report

Thank you so much for your wonderful review! We’re really pleased to hear that everything went smoothly and that you were happy with the custom pull-out larder solution. It’s great to know our team could provide a quick turnaround on pricing and deliver everything to your satisfaction. We hope you enjoy your new kitchen addition, and we’d be delighted to assist you again in the future!

“Good company it seems”

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Thank you for your review! We’re glad to hear you have a positive impression of our company.

“The company have tried to sort the problem and are quick to respond”

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“Good prices and speedy delivery. However, when product arrived there were no fitting instructions, and when queues just received a link to a YouTube video which wasn’t helpful at all.”

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Thank you for taking the time to share your feedback. I really appreciate your kind words and am glad to hear about your experience. If there’s anything more we can do for you, please don’t hesitate to let us know. We look forward to welcoming you again soon.

“Very responsive when I needed a one day delivery on a Saturday, answering an email at 11pm. Show commitment to customers”

Helpful Report

Thank you so much for your kind words! We’re really pleased we could assist with your urgent delivery and that our team was able to respond when you needed it most. Providing reliable and responsive service is very important to us, so it’s great to hear that this made a positive difference to your experience. We truly appreciate your feedback and your support

“Needed some new soft close hinges and didn’t want to use different ones this company had exactly what I wanted 👍 very nice site to order on and kept me informed all the way to delivery 😎 will definitely use again when I’m in need of other kitchen supplies 😎”

Helpful Report

Thank you so much for your kind feedback! 😊 We’re really glad you found exactly the soft close hinges you needed and had a smooth experience with our site. It’s great to hear our updates kept you informed along the way too. We truly appreciate your support and look forward to helping you again with any future kitchen supplies!

“Search for the swing shelf unit online after kitchen supply company quoted around £500 Eastcoast delivered same unit for £179 in perfect condition really pleased”

Helpful Report

Thank you for sharing your experience! We’re delighted to hear that you found a new swing shelf unit at a great price and that it arrived in perfect condition. We really appreciate your feedback and are glad you’re pleased with your purchase.

“Easy to install , clear instructions”

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Thank you for your kind feedback. We’re delighted to hear that you found the product easy to install and the instructions clear. Your comments are greatly appreciated

“I ordered the wrong item - they sorted it out quickly.”

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Thank you for your feedback. We’re glad we could resolve things quickly for you and get everything sorted.

“Great product, I’m enjoying the extra storage with the hidden shelf. Great customer service too.”

Helpful Report

Thank you for your wonderful feedback. We’re delighted to hear that you’re enjoying the extra storage and hidden shelf, and that you had a positive experience with our customer service. Your kind words are greatly appreciated and mean a lot to our team.

“Good strong fit, unfortunately gave 4 stars as delivered to wrong address”

Helpful Report

Thank you for your feedback. We’re very pleased to hear that you found the product to be a good, strong fit. We’re sorry to learn that your order was delivered to the wrong address and appreciate you bringing this to our attention. This is certainly not the standard of service we aim to provide.

“The Customer Service and Support was excellent and swift. Thank you to Lorraine.”

Helpful Report

Thank you so much for your lovely feedback! We’re thrilled to hear that you’re enjoying the extra storage and hidden shelf, and that our customer service met your expectations. Your kind words truly mean a lot to our team.

“Came quickly and safely packaged”

Helpful Report

Thank you very much for your kind review. We’re delighted to hear that your order arrived quickly and was safely packaged. Your feedback is greatly appreciated, and we’re pleased we could provide a positive experience

“Ordering very easy and delivery on time. Good communication. Product looked fabulous but unfortunately for me didn't fit. Returns process simple, only outstanding thing now is refund which I expect shortly. Overall very pleased with company service”

Helpful Report

Thank you very much for taking the time to share your feedback. We’re delighted to hear that you found our ordering process easy, delivery punctual, and communication clear, we’re glad the returns process was simple. We appreciate your patience, and will be in touch regarding the refund shortly.

“Excellent delivery”

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Thank you very much for your kind review! We’re so pleased to hear that you were happy with the delivery. We really appreciate your feedback and hope to assist you again in the future.

“Arrived promptly and purchase exactly as we expected.”

Helpful Report

Thank you for your kind review! We’re delighted to hear your order arrived promptly and met your expectations. We really appreciate your feedback and hope to assist you again in the future.

“Fantastic quality products at great price, also super sales support, the response to my questions was fast and comprehensive”

Helpful Report

Thank you very much for your kind feedback. We’re delighted to hear that you’re happy with the quality of our products and found our pricing competitive. It’s especially great to know that our sales support team was able to respond to your questions quickly and thoroughly. We truly appreciate your support and look forward to assisting you again in the future.

“Very prompt delivery. Hopefully sink will look good in my kitchen once it’s fitted next week. Thank you.”

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Thank you for your kind review! We’re glad to hear your delivery arrived promptly. We hope your new sink looks fantastic in your kitchen once it’s fitted, and we’re here if you need any further assistance.

“Perfect in every way. Good job!”

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Eastcoast Kitchens is rated 4.8 based on 1,671 reviews