E Badges Reviews

4.9 Rating 320 Reviews

98 %

of reviewers recommend E Badges

Company Reviews

Product Reviews

Metrics

4.9

Based on 320 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone

E Badges 5 star review on 14th March 2022

Anonymous

Anonymous // 01/01/2019

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“Easy to use and helpful video tutorials available”

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Posted 5 months ago

Thank you very much for this review, we really appreciate it.

Posted 4 months ago

“If the delivery prices were less egregious (and if they always sent the amount of mylar paid for) I'd rate higher - the product quality is great and consistent, and the customer service is very good. I really want to give them 5 stars, but E-Badges need to find a way to make their no rush Royal Mail deliveries cheaper than a next-day courier. It makes me put off buying their products.”

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Posted 5 months ago

Thank you for your review and we really do appreciate the feedback and your kind comments regarding our great product quality and customer service. Regarding shipping costs, our policy is to not absorb shipping costs into the product prices which is often the case with other companies so we can keep our product prices as low and economical as possible. We then calculate shipping by total weight of an order taking into account a small admin/packaging cost and have various price bands. Due to the nature of our products they do tend to be heavy compared to their size. The DPD rate we offer is their basic next working day tracked service which isn't a premium rate. For orders weighing up to 1 kilo we also offer Royal Mail first class which is cheaper than DPD and for up to 5 kilos also offer Royal Mail option for people who may prefer this delivery method but the cost for both methods at that weight works out the same. Regarding the mylar – is this something you have let us know about previously? We rely on a professional third party cutting company to cut and bag for us and if there is a problem we need to speak to them to resolve it. Please could you get in touch with us either by email or phone to discuss this further so we can make sure you are happy with the resolution as we don't ever want our customers to feel under-supplied. Many thanks

Posted 5 months ago

“Great service, quick delivery”

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Posted 5 months ago

Thank you so much for this 5 star review.

Posted 5 months ago

“this badge maker ( The Micro) does the job l bought it for ........the internet is awash with videos and the Ebadge website have loads of advice and videos to help you.........great machine and accessories”

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Posted 5 months ago

Thank you so much John for this fab review, it always makes us very happy to get such great feedback

Posted 5 months ago

“Very good machine, simple but good instructions.”

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Posted 5 months ago

We are always delighted to hear that our machines and instructions are so well received, thank you for this great feedback.

Posted 5 months ago

“Excellent badge making kits”

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Posted 6 months ago

Thank you very much for the 5 star review Lee

Posted 6 months ago

“Great products that arrived quickly. Excellent Thank you”

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Posted 6 months ago

Thank you Clare, we really appreciate your great review.

Posted 6 months ago

“Excellent all round, great delivery etc, slight problem with one item missing, immediately sorted out. Fantastic product, just bought second machine, third year of using it at a weekend long festival, must have made 500 plus badges/mirrors and absolutely no problems with the machine. Bought second machine so we can make more as really popular as an activity. No wear on the machine and first one 4 years old. Support videos on YouTube really clear and accurate. Great company all round 👍”

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Posted 6 months ago

It always makes us very happy to read great reviews like yours Lucinda. Thank you so much for taking the time to share your experience, we really do appreciate it.

Posted 6 months ago

“Excellent products, fast delivery.”

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Posted 6 months ago

Delighted to hear you are happy with our products and delivery Louise, thank you so much.

Posted 6 months ago

“Very prompt delivery and good quality products.”

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Posted 6 months ago

We really appreciate this 5 star review, thank you so much. We also love your images - please can we use them on our social media platforms ?

Posted 6 months ago

“Great service as always.”

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Posted 6 months ago

Thank you so much Faye

Posted 6 months ago

“Have used this company for over 25 years. Always helpful and friendly. Excellent value and quick service.”

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Posted 7 months ago

Wow 25 years Chris, thank you so much, we really appreciate your continued support and lovely review.

Posted 7 months ago

“Purchased the Micro Badge Maker kit to do custom pin badges for a Brownie, Guide and Ranger unit. Delivery was really quick, very pleased with the equipment and badges are really easy to produce. Highly recommended!”

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Posted 7 months ago

Thank you so much for this lovely review Ian. We always love to know where and how our badges are being used.

Posted 7 months ago

“Simple website, easy ordering, great delivery, super product no hassle. perfect”

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Posted 7 months ago

We are delighted to get this fab feedback Lee, thank you so much for the review.

Posted 7 months ago

“Helpful with a small problem. correct merchandise, purchase and delivery”

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Posted 7 months ago

We really appreciate your 5 star review Claire, thank you

Posted 7 months ago

“Products arrived quickly and are usual great quality. The box did arrive open but all items were amazingly still inside!”

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Posted 7 months ago

Hi Susan, sorry to see your box arrived open, we always try and make them as secure as possible before the courier picks them up but we're glad you received everything anyway. Thank you so much for giving us such a good review even after this, we really appreciate it.

Posted 7 months ago

“good service great product”

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Posted 7 months ago

We really appreciate the great review Karen, thank you.

Posted 7 months ago

“Received my order, unfortunately one item was not working as it should. I have been promised a replacement but am still waiting despite having returned the faulty item, at my own cost.”

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Posted 7 months ago

Hello Sara, as we said in our email exchange on Wednesday. please accept our sincere apologies for the inconvenience caused by this and we are sorry for the delay in replacing which we will chase up urgently. I haven't been notified by the warehouse as yet that we have received your original item back but as it was only 2 days ago I am sure it will arrive early next week. When we receive it we will refund the postage you paid to return it. We sincerely hope you will be satisfied with the way we have dealt with this issue but please let us know if you have any other concerns.

Posted 7 months ago

“Very quick service. The badges I make seem to give people great pleasure. Without eBadges... . I have attached a png of a badge I made for Lin-Manuel Miranda and the Broadway cast of Hamilton. Lin thanked me by twitter for the 'Hamilpins'”

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Posted 7 months ago

Wow that's fantastic Ken, we love Hamilton and your 'Hamilpins'. How exciting to have a message back from Lin-Manuel Miranda. Thanks so much for sharing with us.

Posted 7 months ago

“Brilliant products! Fast delivery! Execellent communication!”

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Posted 7 months ago

We are delighted to hear you are so happy with your badges experience Jane, thank you for the review.

Posted 7 months ago

E Badges is rated 4.89 based on 320 reviews