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E Badges Reviews

4.9 Rating 528 Reviews

98 %

of reviewers recommend E Badges

Company Reviews

Product Reviews

4.9

Based on 528 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

E Badges 5 star review on 14th March 2022

E Badges 5 star review on 3rd March 2022

E Badges 5 star review on 2nd February 2022

E Badges 5 star review on 4th November 2021

E Badges 5 star review on 11th October 2021

E Badges 5 star review on 8th October 2021

E Badges 5 star review on 28th September 2021

14

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excelent serice and products! Now for the hard part:: can you advise or diagnose the fault and possible repair ref. the following I have an Badge-a-Matic 1 - and it has stopped working however hard one pushes lever down in the '2' position the badges come out scrunched up. Help! Look forward to hearinmg from you - Michael”

Posted 2 months ago

Hello Michael and thank you for the review. However, as the machine you have isn't one of ours we don't know how to advise you to fix it. Our components and products are made to the correct dimensions and specifications of our machines but may not be compatible with another company's machine unfortunately. If you try contacting Badge-a-Matic they might be able to help with fixing your machine.

Posted 2 months ago

“Great company, great products! Would love to see different products compatibles with their machines, different shapes and a range of different postage prices. Not everyone wants next day delivery! You're asking me to rate your customer services, but I haven't used them, so the data from this review will be false as no N/A option.”

Posted 2 months ago

Thank you for your review Victoria and the feedback. Just to confirm - for orders up to 20 kilos we do have a range of postage prices including royal mail first and second class options along with DPD.

Posted 2 months ago

“It makes a good badges. Fun.”

Posted 7 months ago

Glad our badges fill you with joy. Is there anything we could have done to improve the rating to a 5-star? ebadges

Posted 6 months ago

“Very efficient, always very prompt delivery.”

Posted 8 months ago

“good material”

Posted 8 months ago

“E badges provide good quality, great value products and the badge making tool appears to be very durable. I have had problems with their DPD deliveries. Waited for a delivery only to receive a card saying sorry you weren’t in, the having to pick up the delivery from a store some distance away. The only other gripe is with quantities. I always seem to run out of the mylar discs before the other components. I suppose they are difficult to count.”

Posted 11 months ago

“LOVE eBadges - super fast delivery. I just wish there was a cheaper courier/delivery option. £9 is a bit steep. But the service is great.”

Posted 1 year ago

Thank you so much for your loyal support and for your 4 star rating of E Badges. We really appreciate your kind words and are glad to hear that you enjoy our speedy delivery. We understand that £9 may be a bit steep for some customers, but we are continuously looking for ways to improve the delivery options for our customers. Thank you for choosing us and we look forward to serving you again in the future!

Posted 1 year ago

“I am overall happy with my purchase. I am just having trouble replacing a blade from a disc cutter, the replacement piece I bought doesn't fit the cutter so I will email the company about this.”

Posted 1 year ago

As per our emails; the cutter blade style changed several years ago when we redesigned and improved the blades. We held old-style spare blades for some time afterwards but unfortunately, they have now all gone. As discussed we are happy to refund on return and sorry we couldn't help more on this occasion.

Posted 1 year ago

“Sadly when I opened the the package of magnets a lot of the magnets were not attached to the backs ..glue on them has broken down , also disappointed that they don’t work in my machine.. I have a vector (green) and I assumed all machines were compatible… they aren’t with mine , I feel like I have wasted my money and will have to stick the magnets back on before passing on to a fellow crafter …”

Posted 1 year ago

Hello Karen. We are sorry to hear that some of your magnets had fallen off the backs on arrival, we would not expect that to happen and if they were right for you we would arrange to exchange them. Regarding them not working in your machine; unfortunately, as a general rule, there is not much crossover between different manufacturers' machines and components. We state on all our component pages that they are compatible with our badge makers and we are always more than happy to send out a sample for people to check before placing an order. If you contact us via email at info@e-badges.net we can send you a returns form and if you want to return the magnets we will arrange a refund.

Posted 1 year ago

“The website is very easy to use and navigate and I was kept up to date on the progress of my order.”

Posted 1 year ago

Thank you very much for this feedback Rosie, we really appreciate it. If there is anything we can do to improve our performance then please do let us know.

Posted 1 year ago

“If the delivery prices were less egregious (and if they always sent the amount of mylar paid for) I'd rate higher - the product quality is great and consistent, and the customer service is very good. I really want to give them 5 stars, but E-Badges need to find a way to make their no rush Royal Mail deliveries cheaper than a next-day courier. It makes me put off buying their products.”

Posted 2 years ago

Thank you for your review and we really do appreciate the feedback and your kind comments regarding our great product quality and customer service. Regarding shipping costs, our policy is to not absorb shipping costs into the product prices which is often the case with other companies so we can keep our product prices as low and economical as possible. We then calculate shipping by total weight of an order taking into account a small admin/packaging cost and have various price bands. Due to the nature of our products they do tend to be heavy compared to their size. The DPD rate we offer is their basic next working day tracked service which isn't a premium rate. For orders weighing up to 1 kilo we also offer Royal Mail first class which is cheaper than DPD and for up to 5 kilos also offer Royal Mail option for people who may prefer this delivery method but the cost for both methods at that weight works out the same. Regarding the mylar – is this something you have let us know about previously? We rely on a professional third party cutting company to cut and bag for us and if there is a problem we need to speak to them to resolve it. Please could you get in touch with us either by email or phone to discuss this further so we can make sure you are happy with the resolution as we don't ever want our customers to feel under-supplied. Many thanks

Posted 2 years ago

“I wanted school children to plant Oaks, and design badges to commemorate the event. The planting will take place in October when completed badges will be issued.”

Posted 2 years ago

Thank you very much for the review James and we love hearing how the badges are being used. Good luck with the tree planting and if you have any feedback on what we could do better then we always welcome any suggestions or comments.

Posted 2 years ago

“Bon matériel et merci pour votre attention !”

Posted 2 years ago

Merci beaucoup pour cet avis, si nous pouvons faire quelque chose pour en faire un 5 étoiles, faites-le nous savoir.

Posted 2 years ago

“Swift delivery, simple to construct- haven’t tried it out yet.”

Posted 3 years ago

Thank you for your review Helen. We hope you enjoy using your machine when you start but if you have any queries at all please don't hesitate to let us know.

Posted 2 years ago

“Good service”

Posted 3 years ago

Thank you very much for your review. If we can do anything to improve please don't hesitate to get in touch.

Posted 3 years ago

“Delivered in good time thank you.”

Posted 3 years ago

Thank you for your review.

Posted 3 years ago

“Very nice and sturdy badge machine. I purchased 25mm D-pins and the only thing I would make better are the inside rims of the badge. I'd like something stronger like in the vintage badges. Otherwise absolutely great value for the price!”

Posted 3 years ago

Thank you for your valued feedback of our d-pin badges. e-badges

Posted 3 years ago

“great buy”

Posted 3 years ago

Thank you for your review. e-badges

Posted 3 years ago

“Good quality products, well packed, good delivery times.”

Posted 3 years ago

Thank you for your review of our products, we are glad that you are happy with the service we have supplied. e-badges

Posted 3 years ago

“Very good. Used the video starter to walk through the first three attempts - after that it's easy and straightforward. Would recommend it to anyone.”

Posted 3 years ago

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E Badges is rated 4.9 based on 528 reviews