E Badges Reviews

Name: E Badges
Rating: 4.89

4.9 Rating 613 Reviews

98 %

of reviewers recommend E Badges

4.9

Based on 613 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

E Badges 5 star review on 14th March 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Product as described. Easy ordering and arrived on time. It could have been made clearer that the die cutters were interchangeable and you did not need to buy the whole cutting frame for each size. Badge maker looks well made and does come with clear instructions.”

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(Stamford) - Posted 1 month ago

Thanks for taking the time to share your experience! We're happy to hear that the product was exactly what you expected and that the badge maker arrived on time with clear instructions. We'll certainly work on making the information about the interchangeable die cutters more prominent. Thanks again for your valuable feedback!

Posted 1 month ago

“Delievred swiftly.”

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(Stamford) - Posted 4 months ago

Thank you for the fantastic review! We're so glad to hear your order arrived quickly.

Posted 4 months ago

“Used the online design tool followed the instructions and can't get a 58mm badge to stick together. Also instructions state you must have an outer line to align the cutting tool. Only the design doesn't allow for that line to print”

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Posted 8 months ago

“Very happy with my purchase although would like it if we could purchase in multiples of 50 rather than 100 or 250!”

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Posted 9 months ago

Thank you so much for the review Rosemary. We are glad to hear you a4e happy with your purchase.

Posted 9 months ago

“Value for money, robust small badges - my daughter used for an art project and designed her own. Looked good!”

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Posted 9 months ago

Thank you for leaving a review. We are glad you are happy with your purchase.

Posted 9 months ago

“Service is good and prompt. The accessories to make badges works very well. Some of the aluminium discs have some minor damage which stops them fitting properly.”

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Posted 10 months ago

Thanks for your review Steve. we are glad to hear you are happy with our service. Sorry you are having an issue with the fronts. Please could you email us and we can get some replacements sent out.

Posted 10 months ago

“Good service, a few mylars mishaped”

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Posted 10 months ago

Sorry to hear you are having issues with your mylars. If you can send us an email at e-badges.net we can get those replaced for you.

Posted 10 months ago

“Love my machine so much! Im now making pin badges for all my friends and they love them! The only thing i would improve is the handle grip does get a little uncomfortable when you are making multiple badges at the same time but don't let that pup anyone off because its honestly one of the best thongs i have spent my money on!!!”

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Posted 11 months ago

Thanks so much for your review Kai. We are so glad to hear you and your friends are loving the badges.

Posted 11 months ago

“Excelent serice and products! Now for the hard part:: can you advise or diagnose the fault and possible repair ref. the following I have an Badge-a-Matic 1 - and it has stopped working however hard one pushes lever down in the '2' position the badges come out scrunched up. Help! Look forward to hearinmg from you - Michael”

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Posted 1 year ago

Hello Michael and thank you for the review. However, as the machine you have isn't one of ours we don't know how to advise you to fix it. Our components and products are made to the correct dimensions and specifications of our machines but may not be compatible with another company's machine unfortunately. If you try contacting Badge-a-Matic they might be able to help with fixing your machine.

Posted 1 year ago

“Great company, great products! Would love to see different products compatibles with their machines, different shapes and a range of different postage prices. Not everyone wants next day delivery! You're asking me to rate your customer services, but I haven't used them, so the data from this review will be false as no N/A option.”

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Posted 1 year ago

Thank you for your review Victoria and the feedback. Just to confirm - for orders up to 20 kilos we do have a range of postage prices including royal mail first and second class options along with DPD.

Posted 1 year ago

“It makes a good badges. Fun.”

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Posted 1 year ago

Glad our badges fill you with joy. Is there anything we could have done to improve the rating to a 5-star? ebadges

Posted 1 year ago

“Very efficient, always very prompt delivery.”

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Posted 1 year ago

“good material”

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Posted 1 year ago

“E badges provide good quality, great value products and the badge making tool appears to be very durable. I have had problems with their DPD deliveries. Waited for a delivery only to receive a card saying sorry you weren’t in, the having to pick up the delivery from a store some distance away. The only other gripe is with quantities. I always seem to run out of the mylar discs before the other components. I suppose they are difficult to count.”

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Posted 1 year ago

“LOVE eBadges - super fast delivery. I just wish there was a cheaper courier/delivery option. £9 is a bit steep. But the service is great.”

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Posted 2 years ago

Thank you so much for your loyal support and for your 4 star rating of E Badges. We really appreciate your kind words and are glad to hear that you enjoy our speedy delivery. We understand that £9 may be a bit steep for some customers, but we are continuously looking for ways to improve the delivery options for our customers. Thank you for choosing us and we look forward to serving you again in the future!

Posted 2 years ago

“I am overall happy with my purchase. I am just having trouble replacing a blade from a disc cutter, the replacement piece I bought doesn't fit the cutter so I will email the company about this.”

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Posted 2 years ago

As per our emails; the cutter blade style changed several years ago when we redesigned and improved the blades. We held old-style spare blades for some time afterwards but unfortunately, they have now all gone. As discussed we are happy to refund on return and sorry we couldn't help more on this occasion.

Posted 2 years ago

“Sadly when I opened the the package of magnets a lot of the magnets were not attached to the backs ..glue on them has broken down , also disappointed that they don’t work in my machine.. I have a vector (green) and I assumed all machines were compatible… they aren’t with mine , I feel like I have wasted my money and will have to stick the magnets back on before passing on to a fellow crafter …”

Helpful Report

Posted 2 years ago

Hello Karen. We are sorry to hear that some of your magnets had fallen off the backs on arrival, we would not expect that to happen and if they were right for you we would arrange to exchange them. Regarding them not working in your machine; unfortunately, as a general rule, there is not much crossover between different manufacturers' machines and components. We state on all our component pages that they are compatible with our badge makers and we are always more than happy to send out a sample for people to check before placing an order. If you contact us via email at info@e-badges.net we can send you a returns form and if you want to return the magnets we will arrange a refund.

Posted 2 years ago

“The website is very easy to use and navigate and I was kept up to date on the progress of my order.”

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Posted 2 years ago

Thank you very much for this feedback Rosie, we really appreciate it. If there is anything we can do to improve our performance then please do let us know.

Posted 2 years ago

“If the delivery prices were less egregious (and if they always sent the amount of mylar paid for) I'd rate higher - the product quality is great and consistent, and the customer service is very good. I really want to give them 5 stars, but E-Badges need to find a way to make their no rush Royal Mail deliveries cheaper than a next-day courier. It makes me put off buying their products.”

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Posted 3 years ago

Thank you for your review and we really do appreciate the feedback and your kind comments regarding our great product quality and customer service. Regarding shipping costs, our policy is to not absorb shipping costs into the product prices which is often the case with other companies so we can keep our product prices as low and economical as possible. We then calculate shipping by total weight of an order taking into account a small admin/packaging cost and have various price bands. Due to the nature of our products they do tend to be heavy compared to their size. The DPD rate we offer is their basic next working day tracked service which isn't a premium rate. For orders weighing up to 1 kilo we also offer Royal Mail first class which is cheaper than DPD and for up to 5 kilos also offer Royal Mail option for people who may prefer this delivery method but the cost for both methods at that weight works out the same. Regarding the mylar – is this something you have let us know about previously? We rely on a professional third party cutting company to cut and bag for us and if there is a problem we need to speak to them to resolve it. Please could you get in touch with us either by email or phone to discuss this further so we can make sure you are happy with the resolution as we don't ever want our customers to feel under-supplied. Many thanks

Posted 3 years ago

“I wanted school children to plant Oaks, and design badges to commemorate the event. The planting will take place in October when completed badges will be issued.”

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Posted 3 years ago

Thank you very much for the review James and we love hearing how the badges are being used. Good luck with the tree planting and if you have any feedback on what we could do better then we always welcome any suggestions or comments.

Posted 3 years ago

E Badges is rated 4.9 based on 613 reviews