“Very well run company. Quick to respond to messages. All orders delivered quickly.
The only thing I would change is to add other delivery options. Their site has a fixed cost of £10 for next day delivery which in itself is brilliant. But I wasnt in a rush for my order and would have been happy to wait a few days for a more cost effective delivery.
All in all though this is a small detail and not really an issue.
They have great support. Great videos to show the equipment working. And the items are reliable and great quality.”
Posted 1 week ago
Thank you very much for the 5 star review Stuart, we really appreciate it. Just a note though; our delivery costs are based on the weight of an order so we do offer royal mail options for lighter packages. We are also looking to introduce a second class post option in the future.
“Great badges and kits but expensive. The postage charges are quite a sting.”
Posted 2 weeks ago
Hi Phil, thank you for the review but sorry you feel we are expensive. We try and keep our prices as low and competitive as we possibly can. Rather than adding postage cost to our product prices and offering free postage we keep the two things separate and calculate postage by weight of an order.
“Great products and speedy posting. Everything ive brought has been well packaged with no damages.
Cannot comment on customer service as ive not needed to contact them but i expect its as good as everything else they do :)”
Posted 3 weeks ago
Thank you so much for the great review Steven, we really appreciate it and be assured we are just at the end of the phone if you did need to contact us.
“A life saver for me. I'd lost a part of my badge press so it's been unused for quite a while.
I'd researched the internet for a spare part and I came across E Badges and found they sold the part I've been trying to source, so now I have replaced the part I can now start making badges again.
They provided an excellent service, so I'm very happy.”
Posted 1 month ago
Thank you for your review, we are glad that we could help.
“Paid £9 for next day postage on the Tuesday. They didn’t send the whole order - missing 500 pins, so pretty useless without. I messaged them they sent the pins Royal Mail and didn’t receive it until 3 days later. Really disappointed.”
Posted 1 month ago
I'm really sorry to hear that you are unhappy with the service you received. We do always try to ensure that our orders are packed correctly and that orders are received in a timely manor and we apologize that, on this occasion, you feel that we failed to do this.
“Thank you so much Ebadges! Love my machine, the components are strong and high quality. Fabulous customer service and great fast delivery with care.
I will be back for more pieces soon :)
Love, Hugs and Peace from LM Peas x”
Posted 2 months ago
You are so welcome and we really appreciate your great review. Thank you very much