Dunster House Ltd Reviews

Name: Dunster House Ltd
Rating: 3.99

4.0 Rating 315 Reviews

75 %

of reviewers recommend Dunster House Ltd

Company Reviews

Metrics

4.0

Based on 315 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

Dunster House Ltd 5 star review on 7th May 2024

214

Anonymous

Anonymous // 01/01/2019

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“Love it. Very good quality and great service”

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Posted 3 hours ago

“Very nice good quality arrived on time we are very happy definitely two man job nearly there time for a bit of decorating”

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Posted 3 hours ago

“It took us a week to erect the summer house but as I am 81 years old and my husband is 75 years old I think we did well. Climbing on the roof to put the shingles on was a bit hairraising but we did it and it looks lovely and i cant wait to sit in it, lovely quality and plenty of screws,”

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Posted 5 hours ago

“Absolutely brilliant..my girls love it and it was so easy to put up..I would recommend dunster house to anyone”

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Posted 5 hours ago

“Great product - quick delivery - super qaluity for the price!”

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Posted 5 hours ago

“Bought a Terminator cabin some months ago now. Only now had the chance to assemble it. Instructions very clear, components well made and of a good standard. Put together over a couple of days, with no issues. Very pleased and very impressed with with the whole package. Would highly recommend Dunster House.”

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Posted 18 hours ago

“From start to finish excellent service excellent customer service delivery team very efficient and helpful being able to track delivery on the day very good ,building straight forward if you've got DIY skills as there is some cutting but it's kept to a minimum”

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Posted 1 week ago

“Good customer service. Good delivery arrangements AND they were on time! Easy to follow assembly instructions. Quality product. The Ariane bike shed is also perfect for storing items of equipment used by a sports club.”

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Posted 1 week ago

“Fantastic service. Great product.”

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Posted 1 week ago

“Looks very nice now it’s nearly finished Instructions , was not very clear, plus 70% Of my instructions was for other sheds not very explanatory , did most of it of trial and error, and of my own initiative struggled a bit If you’re not good at DIY You need to get someone to fit it , it’s a bit tricky plus the amount of wood that comes with it !! Had a few damaged pieces, and splits in some boards , I’m on about the food and floor board The walls and base are mint , it looks good , not painted yet with weather 🤠👍”

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Posted 1 month ago

“Dunster house are a brilliant company delivering on time, delivery men very helpful especially on the day they came it was none stop rain. I've still not erected the the pagoda due to my garden still flooded. I would highly recommend Dunster house they have been very good 👍”

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Posted 1 month ago

“Absolutely brilliant gazebo easy to follow building instructions. Great product top quality very pleased”

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Posted 1 month ago

“From ordering through to delivery and then installation the service received was absolutely first class. The actual pergola is very sturdy and chunky and the self installation was relatively straight forward although at times 3 people would have been better. The timber sections were all cut with an amazing level of accuracy which helped make the installation straightforward.”

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Posted 1 month ago

“Very professional, easy to order and good quality doors.”

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Posted 1 month ago

“Very easy from start to finish. From ordering online to delivery and putting it up. Very good high quality. We are really happy with it”

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Posted 3 months ago

“Professional service, thank you.”

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Posted 3 months ago

“Very good price for solid log cabin style, rather than flimsy cladding. Really solid doors too, that don't twist, and very nice window mechanism, not just basic hinges. Relatively easy and fun to put up. My wife and I did the whole assembly, including the pirlins, which are quite heavy but manageable with a bit of common sense, lifting one end gradually into place, then the other. Some timbers were a bit twisted or curved, but do what the instructions say and put them lower down and put a convex curve on top of a concave curve. They soon pull each other into place, with a bit of weight on top. Very pleased with the finished job.”

Dunster House Ltd 5 star review on 3rd February 2024

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Posted 3 months ago

“My cabins look fabulous now they are built Can’t wait to move my stuff into them”

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Posted 3 months ago

“Dunster House was recommended to us and I can see why! Polite, knowledgable staff who made deciding, ordering and delivery of our insulated garden room easy and without stress. Highly recommended!”

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Posted 5 months ago

“Great log cabin excellent quality would highly recommend.”

Dunster House Ltd 5 star review on 31st October 2023

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Posted 6 months ago

Dunster House Ltd is rated 4.0 based on 315 reviews